Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 11, 2026
Anonymous User
The location is absolutely unbeatable, right in the heart of Melbourne's city center. Stepping out, you're immediately at St. Paul's Cathedral and Federation Square, with major shopping areas and attractions all within walking distance, making getting around and shopping incredibly convenient. The hotel itself boasts a style of understated luxury. The rooms are spacious, with a high-quality decor, and the bathroom amenities are top-notch, ensuring a very comfortable stay.
The service throughout was attentive and thoughtful, with professional and detailed concierge and turndown services that were promptly delivered. The breakfast spread was extensive, offering a full range of both Chinese and Western options with fresh ingredients. The only minor downsides were that the building has some age, with a few facilities showing their years, and during peak breakfast hours, it can get crowded with a slightly slower refill rate for dishes. Overall, it remains a prime choice among Melbourne's high-end hotels, perfect for both business trips and leisure stays.
Show more
Price per night from:€226
Posted on Aug 15, 2025
Guest User
Very clean, nice renovated rooms with all amenities including microwave. Very comfortable bed and pillows, plenty of luggage space. Coffee/tea/sugar and biscuits. Each room has it's own designated parking. Reception woman was very friendly and helpful. I would highly recommend it and will definitely be staying again soon
Show more
Price per night from:€81
Posted on May 21, 2026
Guest UserThe hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip.
Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.
Show more
Price per night from:€119
Posted on Mar 19, 2026
Aree
The hotel is located on a small street, yet it's incredibly convenient for getting around, close to everything, but far enough from the hustle and bustle to offer a unique sense of tranquility. Most of the staff and management are of Indian descent, and they seemed to lack enthusiasm, although there were some Chinese staff members we didn't interact with much. The breakfast was quite disappointing, especially compared to the much richer options we're used to in China – there was hardly anything to eat here. A heads-up: the entrance is on the ground floor (G), but check-in is on the first floor (which we'd consider the second floor in our country, haha).
Show more
Price per night from:€145
Posted on Apr 26, 2026
*Heavenly1*
Beautiful souls 🤍
I recently stayed at Quality Hotel Melbourne Airport and wanted to share my experience for anyone travelling in or out of Melbourne. We have stayed here a number of times, the first time was because we had flight delays and didn't want to head home to return the following day. It made sense and ever since then we have used it as our little night before we go on the next adventure stop over. So if you are like me, and you’re looking for something close, easy, and stress-free before a flight… this place really delivers. The location is incredibly convenient, just minutes from the airport, and the shuttle service makes everything feel seamless especially when you’re travelling early morning or arriving late. That alone takes so much pressure off. And if you are like me and need to have a change of suit case for clothing it makes a great base between flights and countries.
The rooms are simple, clean, and comfortable. Not overly luxurious, but they have everything you need for a short stay. It feels more like a practical stopover than a holiday destination and that’s exactly what it’s meant to be.
What I appreciated most was the ease of everything…
No overwhelm, no complications — just a place to land, reset, and move on with your journey. If I had to describe it energetically… it feels like a “pause point” between destinations.
A couple of things to note:
It’s more of a classic, older-style hotel, not modern luxury but its a great base and we leave our car there for convince. Dining options can be limited depending on timing, but we ate next door a Sheesh and plan to go there again. You may hear a little airport noise (as expected) But overall, for value, convenience, and simplicity, it does exactly what it promises. We will definitely stay again when I need a smooth airport stopover, like in September with a group of travelers heading on.a cruise. The place suits business, family, couples, solo and groups.
Miss Heavenly 🪽
You’ve been Heavenly Connected
Show more
Price per night from:€82
Posted on May 18, 2026
m05819081This hotel is located in the landmark Sky One apartment building in Box Hill, offering an excellent location. Downstairs, you'll find the Box Hill shopping center, which is an integrated complex with a supermarket, restaurants, cafes, a train station, and a bus hub – super convenient! The room was spacious, bright, clean, and tidy, with a full set of kitchenware, tableware, a refrigerator, microwave, dishwasher, and washing machine… absolutely everything you need. The bedding was also very comfortable. The staff at the front desk were very friendly and provided great service.
Show more
Price per night from:€167
Posted on May 10, 2026
Guest User
Overall, the stay was decent. The location is very convenient for getting around and exploring. The room was clean and tidy, with all the basic amenities, and the bedding was moderately comfortable. The service was polite and attentive, offering good value for money. It's perfectly adequate for a regular stay.
Show more
Price per night from:€102
Posted on Dec 31, 2025
Guest User
It would have been good except for the large western facing windows left without blinds down and an electrical setup that turns the air conditioning off when no one is in the room. So we arrived to stifling heat, and an air conditioner that doesn't really cool the bedrooms, and no fans or windows in the main bedroom. Most other things were good, but having a comfortable room is fundamental and the apartment just isn't set up for that. We enjoyed the location and the pool. We can't really speak to service levels cos we didn't ask for, expect or get any. It was a bit frustrating that the hotel only had a booking for 4 adults when we made a booking for 2A+3C on trip.com but who knows who was responsible for that.
Show more
Price per night from:€106
Posted on May 31, 2026|Deluxe Studio
Jo2808I recently stayed at Citadines on Bourke Melbourne for 8 nights and overall had a good experience, which I would rate around 4 out of 5 stars.
The location is excellent and the hotel offers good value for a stay in Melbourne’s CBD. The room was comfortable and well-equipped, and I appreciated that housekeeping was provided every two days rather than daily, which I was perfectly happy with.
However, there were a few areas where the experience could be improved. Housekeeping was somewhat inconsistent during my stay. On several occasions, floor towels were not replaced, some areas of the room appeared to be missed during cleaning, pillow covers were not changed when expected, and not all toiletries were refilled. It was frustrating to discover there was no soap or shampoo while already in the shower, requiring a call to reception and a wait for replenishment.
The shower itself could also be improved, as the hot water temperature fluctuated quite noticeably between hot and cold, making it difficult to maintain a comfortable shower.
There were also a couple of minor inconveniences upon arrival. The parking, while available, costs approximately AUD $45 per day and the process of locating and accessing it was somewhat confusing on the first day. Additionally, there was no HDMI cable in the room, which meant I had to request one from reception. Housekeeping also occasionally forgot to clear the trash, which added to the inconsistency of the service.
The kitchenette could also be better equipped. I found the dustbin to be quite small for an extended stay, the knives were not very sharp, and there was no chopping board provided, which made preparing meals less convenient.
On a positive note, after our 8-night stay, the hotel was able to provide us with a complimentary one-hour late checkout, which was appreciated and helped end the stay on a better note.
Despite these issues, the staff were generally helpful when assistance was needed, and the overall stay was pleasant. With a little more attention to housekeeping consistency, maintenance, and guest amenities, this hotel could easily provide an even better experience. Overall, I would still consider staying here again due to the great location and comfortable accommodation.
Show more
Price per night from:€82
Posted on Dec 25, 2024
VSing
Location:
The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable.
Cleanliness:
This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible.
Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief.
Service:
The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously.
Facilities:
Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family.
Room:
The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep.
Overall:
While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.
Show more
Price per night from:€77