Super beautiful and sweet room. You have to hear a train rush in the night 2-3, but not really dramatic. The breakfast was almost empty and the coffee machine was not going, but it was possible to make it at the reception because they have a machine there. The lady behind the trees could check in as well as no German. We can't, however, english many certainly. If I book a hotel in DE, I would like a German-speaking person as a contact point for all cases. But € 100 for 2 people with breakfast and parking (10€) very good. Please return
Super convenient for a quick overnight stay, close to airport. Shuttle service available for 3.50€ from hotel to airport. Cosy and homely feels.. free coffee and soft drinks available at lobby. 👍🏼
Warm service, great breakfast, although far from the city, there are 2 big supermarkets opposite the hotel, convenient shopping. The accommodation is clean and tidy, although it is an old-fashioned door key, but the sense of security is still enough.
First of all, we have to say that the room was neat and clean. The breakfast was also fine and the location was great.
However:
We booked a suite with a city view for 4 days. We got a smaller (mini) suite facing the inner courtyard, which we hadn't realized until then because we were given a ”suite” when we checked in. It was only after three days that we realized that we hadn't actually gotten the room we had booked - unfortunately too late. In addition, although we had a small kitchen with a refrigerator, dishwasher, kettle and microwave, there were no plates or glasses, which we had to ask about at reception.
The hotel says that it doesn't clean the room until after the second night. This wasn't a problem for us and so we prepared the room accordingly after the second night so that the cleaning staff could work without interruption. In the evening we realized that no one was there. The reception was so full that we couldn't let anyone know. We also assumed that someone would come on the third day at least. The next morning we put up a sign on the door asking for cleaning. In short, no one came again. When we finally went to reception, we were told that this was an external service provider who had carried out the cleaning according to the documents, which of course was not the case! Other guests had also complained about this. Since we had already paid and therefore could not get a refund, we were treated to a drink at the bar and a chocolate bar for breakfast. So our ”suite” was not cleaned once in 4 nights, let alone the trash can emptied.
The highlight was when checking out, when I was suddenly asked to pay a bill. After I told them that I had already done this in advance, the receptionist said that this was just a blocking of the amount but that I still had to pay the regular amount. What surprised me most was that the amount did not match my booking at all. When I pointed out again that I had already paid, the receptionist said he had confused me with another guest and that I could leave...
The room is big, there are free fruits, the environment is very clean, the front desk is friendly, there is a subway downstairs, in general, everything is very good! It is within walking distance of the tourist attraction Checkpoint Charlie
This is new hotel, conveniently located very close to the central train station in Potsdam. Take the exit to Friedrich-Engels-Straße, turn right and you already see the new nice looking building about 300 m away on the other side of the street ”Lange Brücke” (long bridge). The reception and breakfast area is on the first floor (Erdgeschoss), well lighted with large windows. Everything looks new, nice and neat. (No worries, no smell at all from construction materials or new furniture, also not in the corridors or in my room). The standard room I booked is small with minimalistic furniture, but I like it simple anyway. The tiles in the bathroom are real cool and nice looking, so is the carpet and color arrangement in the floors.
The staff was friendly, but you need to be a bit patient, as several if them are new and still being trained on the software to check in. 😊
No doubt, next trip to Potsdam I will chose the same hotel.
Apartment was very nice and tidy. It had so many nice amenities in the room and I loved the TV was able to face the bed! Check in and check out services was really easy and smooth, all digital.
The hotel's location is a 5 to 20-minute walk from the bus stop (depending on which bus you took), with buses running every 30 minutes to berlin airport. It's approximately one hour from Berlin Central Station from the Berlin Airport.
A key point to note is that the main entrance door locks after ~10 PM, and there is no night staff. We discovered this the hard way one evening and panicked. We later found out that you must use the hotel's website app (the same one used for check-in) to unlock the door. There is a ”front door” button in the app that triggers the lock.
This was not immediately obvious, as we saw another traveler struggling with the same issue. I highly recommend setting up the app beforehand, as checking in late at night without it would be very difficult.
Despite the 10mins long walk on main road to the hotel (they do provide sign to guide you), I really enjoyed my stay that is away from the city. The front desk staffs are very friendly in helping me in renting a bicycle and using their sauna.
A great place to unwind and relax with long cycling path. The breakfast is acceptable and filled with choices.
The front desk staffs also informed me that they do sell pizza when I come back late one night as everywhere nearby was closed
Very Good
118 reviews
8.2/10
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SSummer-coolWarm service, great breakfast, although far from the city, there are 2 big supermarkets opposite the hotel, convenient shopping. The accommodation is clean and tidy, although it is an old-fashioned door key, but the sense of security is still enough.
GGuest UserSuper convenient for a quick overnight stay, close to airport. Shuttle service available for 3.50€ from hotel to airport. Cosy and homely feels.. free coffee and soft drinks available at lobby. 👍🏼
AAnonymous UserApartment was very nice and tidy. It had so many nice amenities in the room and I loved the TV was able to face the bed! Check in and check out services was really easy and smooth, all digital.
The hotel's location is a 5 to 20-minute walk from the bus stop (depending on which bus you took), with buses running every 30 minutes to berlin airport. It's approximately one hour from Berlin Central Station from the Berlin Airport.
A key point to note is that the main entrance door locks after ~10 PM, and there is no night staff. We discovered this the hard way one evening and panicked. We later found out that you must use the hotel's website app (the same one used for check-in) to unlock the door. There is a ”front door” button in the app that triggers the lock.
This was not immediately obvious, as we saw another traveler struggling with the same issue. I highly recommend setting up the app beforehand, as checking in late at night without it would be very difficult.
TThomas SuzhouThis is new hotel, conveniently located very close to the central train station in Potsdam. Take the exit to Friedrich-Engels-Straße, turn right and you already see the new nice looking building about 300 m away on the other side of the street ”Lange Brücke” (long bridge). The reception and breakfast area is on the first floor (Erdgeschoss), well lighted with large windows. Everything looks new, nice and neat. (No worries, no smell at all from construction materials or new furniture, also not in the corridors or in my room). The standard room I booked is small with minimalistic furniture, but I like it simple anyway. The tiles in the bathroom are real cool and nice looking, so is the carpet and color arrangement in the floors.
The staff was friendly, but you need to be a bit patient, as several if them are new and still being trained on the software to check in. 😊
No doubt, next trip to Potsdam I will chose the same hotel.
GGuest UserThe hotel was comfortable, clean and a welcoming atmosphere from arrival. The room I stayed in was perfect for what I needed, it was quiet, the bathroom was clean and a reasonable size, the bed was very comfortable. The breakfast suited me fine, it was a good continental spread, no cooked food but I didn't want that anyway. The staff on reception had limited English, but ingeniously used a translation app on their phone so we could communicate when I needed to order a taxi. I would certainly stay again.
WWasssupDespite the 10mins long walk on main road to the hotel (they do provide sign to guide you), I really enjoyed my stay that is away from the city. The front desk staffs are very friendly in helping me in renting a bicycle and using their sauna.
A great place to unwind and relax with long cycling path. The breakfast is acceptable and filled with choices.
The front desk staffs also informed me that they do sell pizza when I come back late one night as everywhere nearby was closed
AAnonymous UserFirst of all, we have to say that the room was neat and clean. The breakfast was also fine and the location was great.
However:
We booked a suite with a city view for 4 days. We got a smaller (mini) suite facing the inner courtyard, which we hadn't realized until then because we were given a ”suite” when we checked in. It was only after three days that we realized that we hadn't actually gotten the room we had booked - unfortunately too late. In addition, although we had a small kitchen with a refrigerator, dishwasher, kettle and microwave, there were no plates or glasses, which we had to ask about at reception.
The hotel says that it doesn't clean the room until after the second night. This wasn't a problem for us and so we prepared the room accordingly after the second night so that the cleaning staff could work without interruption. In the evening we realized that no one was there. The reception was so full that we couldn't let anyone know. We also assumed that someone would come on the third day at least. The next morning we put up a sign on the door asking for cleaning. In short, no one came again. When we finally went to reception, we were told that this was an external service provider who had carried out the cleaning according to the documents, which of course was not the case! Other guests had also complained about this. Since we had already paid and therefore could not get a refund, we were treated to a drink at the bar and a chocolate bar for breakfast. So our ”suite” was not cleaned once in 4 nights, let alone the trash can emptied.
The highlight was when checking out, when I was suddenly asked to pay a bill. After I told them that I had already done this in advance, the receptionist said that this was just a blocking of the amount but that I still had to pay the regular amount. What surprised me most was that the amount did not match my booking at all. When I pointed out again that I had already paid, the receptionist said he had confused me with another guest and that I could leave...
WWudimomoxianshengThe room is big, there are free fruits, the environment is very clean, the front desk is friendly, there is a subway downstairs, in general, everything is very good! It is within walking distance of the tourist attraction Checkpoint Charlie
GGuest UserAwesome location with a lot of we wanted to see within walking distance. Our apar**ent was clean, cozy and enjoyable. We had to pick the house keys from a different office 3mins by car away from the appar**ent.
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