Featured facilities: Business center, Wardrobe, Luggage storage
Great
52 reviews
9.3/10
1 night
From $43
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7,4/10
GGuest UserBien ubicado, cerca al boulevard de Mancora y con salida al mar, lamentablemente ahora el mar trajo piedras hacia la zona de playa a la salida del hotel y el ingreso al mar debe hacerse por otras zonas. El personal es amable en su mayoría, sin embargo especialmente con la limpieza tuve un evento particular, ingresó a limpiar mi habitación (cerrada con seguro) mientras estaba en el baño; al salir del baño e increparle su atrevimiento, indicó que ese era su trabajo, metió unos baldes y sacó su trapo para limpiar. Finalmente la habitación que me tocó era algo oscura y el colchón incómodo (con algún resorte salido). Podría darle una nueva oportunidad corriendo el riesgo, pero no lo recomendaría por esta experiencia.
WWill ErnestThe rooms were clean and activities were fun. We were left at the airport with no communication that the shuttle we booked from them broke down. The hotel is also very strict about the food and drinks you bring in.
GGuest UserThe hotel is situated in a good area. The staff was very friendly and helpful. We really enjoyed our stay in Tierra Viva and could definitely go back there in the future.
GGuest UserEverything was fine, but the room was missing a lot of things. There's no iron (they offer an ironing service, but it's quite expensive per item), no hairdryer, and no air conditioning in the room I was assigned. I feel these are basic amenities that a hotel of this type should have, and which I've always found in every other hotel I've visited around the world.