excellent staff n good deals! this is not my first time & each time i arrived all staff is very helpful and smiling, make our long journey become warm and welcome. Lexis is a must visit !
The hotel is quite old and a bit run-down. The rooms weren't particularly clean either. The first room I was given hadn't even been cleaned, so I eventually had to switch to a different one. There was a wedding happening downstairs, and the music was audible late into the night. I would not recommend this hotel.
The deluxe queen room #5 is clean but small if compare to deluxe room in other hotel. WiFi is unreliable. The soap dispensers are empty and never be refilled during our stay. The shower head fitting didn't properly installed.The bed/mattress is too soft caused us back pain. I can assume that there's no inspection from the owner nor manager.
The Royale Chulan Hotel stay for me very satisfaction it's my second nIght to extend at this hotel. the hotel facilities is great. morning breakfast had variety of dishes, I've extended my third night again its my greatest stay at the hotel โROYALE CHULANโ
Iโve stayed here whenever I was in the area.
Parking is definitely a hassle each time, but the location is quite strategic. Cleanliness is just average, though complete amenities are provided, including a hairdryer (Deluxe Double Room).
The toilet door couldnโt be properly locked or closed, leaving a gap of about 4 cm where air from the air conditioner could be pulled into the toilet.
If youโre planning to request a room with a view of the main street, bear in mind that youโll be accompanied by loud road noise, including motorcycles, especially in the middle of the night.
Take this information as you will. For me, it was an acceptable stay for the rate offered.
Room looks newly renovated and nice except for the bathroom. Location is ok, but u canโt get access to nearby food or convinent store as itโs literally its own compound. You had to take a grab to further to get something, else Grabfood is ur best option. Besides, room window lock is not well lock as the lock is broken, so can hear lots of car passing by.
The hotel was very comfortable. The front desk staff was lovely, always greeting us with a beautiful smile, and provided excellent service.
Very Good
67 reviews
8.6/10
Price from
SAR 55
per night
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8,8/10
Very Good
excellent staff n good deals! this is not my first time & each time i arrived all staff is very helpful and smiling, make our long journey become warm and welcome. Lexis is a must visit !
They use self in check in which I feel this is convenient since we arrived late night. The room was super big and clean too. Suitable for big family with budget price.
GGuest UserThe hotel's location is close to KTM Seremban, but only after I booked for two nights did I learn from my Grab driver that this hotel has many guests from Vietnam. I felt scared even when trying to sleep at night because I heard all sorts of loud noises outside my room, and I'm a woman. There's no elevator for three floors, and towels and soap were given at check-in, not provided in the room as is usual in hotels. When I opened the room door, I was shocked to find only a tray with a roll of toilet paper on the table โ no cups, no glasses, no mineral water, let alone coffee or tea sachets. The air conditioner was too cold with no remote, so I had to turn off the switch when I couldn't stand the cold anymore. The floor creaked when I walked, and so did the bed, which made me feel eerie staying here, and I couldn't wait for morning. Overall, I really regret it and only slept one night. I will not be staying at this hotel again.
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