4-Star Hotels in Riau Islands, Indonesia

Overall, the hotel was quite decent and the environment was generally comfortable and pleasant. The room and common areas were acceptable, and I had a reasonably comfortable stay. However, I was quite disappointed to find a dead cockroach in the room. Although it was only one, this really affected my overall impression of the hotel and made me feel that the cleanliness and housekeeping could be improved. Because of this, I had to deduct quite a few marks from my rating. The breakfast was another area that did not meet my expectations. There were some choices available, but the overall quality and variety could definitely be improved. I was hoping for a better breakfast experience considering the hotel’s overall standard. Apart from these issues, the hotel environment was generally okay, and the stay was not bad overall. With better attention to cleanliness and an improved breakfast selection, I think the hotel could provide a much better experience for guests.

Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.

A Perfect 3D2N Mother-Son Getaway! This was my second visit to Batam View Beach Resort, and it was just as wonderful as the first. I brought my mom this time, and she enjoyed everything about our stay. Food: Breakfast was a highlight, featuring a delicious mix of local and Western dishes. While we were bummed that the seafood restaurant was closed for dinner, the indoor restaurant/bar completely made up for it with great food and service. Amenities: The resort facilities are excellent, and my mom took full advantage of them. Overall, a fantastic experience. We will definitely be back!

The room is great but could have been a little bit more cleaner, especially the steps of the double deck bed. Small snacks left there. But overall it is a great deal with big and clear TV & aircon that is working well. The breakfast is not bad too, quite a variety for the price. So far it's worth it. Looks exactly like the photos.

We had a very enjoyable and comfortable stay. The hotel is modern, clean, and conveniently located. We especially enjoyed the wide selection at breakfast, with plenty of choices available. The staff at the restaurant were attentive, friendly, and welcoming, making our dining experience even more pleasant. We also loved relaxing at the Infinity Pool, which was a great highlight of our stay. Overall, we had a wonderful experience and would definitely stay at Oakwood Batam again. Highly recommended!

I really enjoyed my stay at Grand Eska Hotel & Suites! What stood out for me was its proximity to ESKA Spa & Wellness, convenient location, reasonable price, and most importantly, the friendly and helpful staff. I also really appreciated the flexibility with check-in. Although the room keys could only be collected after 2pm, the hotel was happy to let me check in earlier and leave my bags with the concierge. This meant I could head out and explore Batam without having to worry about my luggage. If there was one area for improvement, it would definitely be the towels. I think the hotel could do with a fresh set of good-quality white towels, as the current ones looked a little old and musty. I was honestly tempted to bring my own when i come back next time! 😅 Other than that, it was a really pleasant and comfortable stay. With new towels, it would have been pretty much perfect! Would definitely consider staying here again, especially for the convenience, value for money and wonderful service. ⭐️

The room was spacious, breakfast was delicious, and the pool water was clean. It's very close to the sea, and the service was excellent. They offer childcare, and there's a free shuttle service from the pier to the hotel, as well as a free shuttle for shopping. When checking in, they ask for your departure ferry details, and upon check-out, they arrange your ferry tickets and provide transportation to the pier. There was an incident where guests upstairs mistakenly tried to enter my friend's room in the middle of the night and asked housekeeping to open it. The hotel immediately called the police and checked the surveillance footage after being informed.

We had a wonderful stay at Four Points by Sheraton Bintan. From the moment we arrived, everything felt comfortable, relaxing, and well taken care of. The hotel has a beautiful and peaceful atmosphere, making it a perfect place for a short getaway. Our room was clean, comfortable, and had everything we needed for a relaxing stay. We especially enjoyed the overall ambience and the opportunity to slow down and simply enjoy the surroundings. The staff were warm, friendly, and accommodating throughout our stay, which made the experience even more pleasant. We also appreciated the convenient location and the lovely facilities. Most importantly, it was the perfect setting for a memorable weekend getaway. We genuinely enjoyed every moment of our stay and left feeling refreshed and happy. Thank you, Four Points by Sheraton Bintan, for making our getaway such a lovely and memorable one. We would definitely be happy to come back again!

Absolutely enjoyed our stay at Cassia. The single beds were super single, comfy and spacious. I loved the private beach shared with Homm and Banyan Tree. We went before the long weekend started. So there was no crowd and we got to enjoy the beach mostly to ourselves and with other family guests. The tide was mostly calm and sea shallow. It was therapeutic for my 5 year old just to be in the sea water bobbling with the calm waves. Breakfast was tasty especially the local dishes. Staff was always friendly and smiling. It is a 5 star stay with a superbly reasonable price. I’m so glad I chose Cassia. Thumbs up to the staff during our stay and the reception lady for remembering my daughter’s name. For those who are fearful of the island heat, take note that breakfast is served in a non-aircon restaurant. But that’s the whole idea of a beach holiday!