Shanghai Apartments

A true hidden gem in this modern high-rise. The hotel is in the same building as the Novotel – specifically, Citadines occupies floors 15 to 18. The check-in experience is an absolute 10/10: the team is incredibly welcoming, offering coffee, tea, and small pastries, plus there's a very pleasant coworking space. The rooms feel like compact studios with a kitchenette: microwave, washing machine, dryer, a full-sized fridge, and lots of storage. The bed and pillows are supremely cozy, and the shower… just wow! The water pressure is outstanding – truly a delight. The door goes from floor to ceiling, so steam from long, hot showers stays inside the bathroom. The sink area is a little tight, but perfectly fine for one or two people. Special shout-out: the magnifying mirror and the Japanese toilet – a real touch of luxury that I thoroughly enjoyed. This time was just a long weekend, and we had a fantastic, relaxing stay. The only small drawback: the metro is about 1 km away, maybe slightly farther. But the value for money is so excellent that what you save on the hotel more than covers a taxi ride. In fact, I had a 6:00 am train from Hongqiao and pre-ordered a Didi – it took just 15 minutes door to door, which was incredibly convenient for me. Considering how reasonable the price at Citadines already is, the Didi cost felt like nothing. That sealed the deal for me. This is my third time staying here, and it remains my go-to place in Shanghai. Highly recommended – I'll be back again soon.

I came to Shanghai to visit a friend, and as two girls, we were most afraid of choosing a 'catfishing' Airbnb, but this one truly surprised me. The first thing I noticed when I walked in was: it's spacious! The floor-to-ceiling windows let all the sunlight in, making the entire living room bright and airy. We spread our suitcases on the floor to pack and unpack, and there was still plenty of room to walk around, no need to squeeze past each other. The sofa was wide enough that we could sprawl out on it, eating takeout and binge-watching shows for an entire afternoon. What I liked most was the excellent attention to safety details. The windows had safety locks, so they couldn't be opened too wide; the cabinet doors all had soft-close hinges, so they closed gently without slamming. My friend said I was 'overthinking things,' but when you're staying alone somewhere, these details really add a lot of value. The kitchen, though small, had everything: microwave, induction cooker, pots, pans, and tableware. One evening, we bought frozen dumplings from the downstairs supermarket and cooked them, and my friend even fried two eggs. We sat at the dining table, eating and chatting, which was even more comfortable than eating out at a restaurant. The washing machine with a dryer was an absolute lifesaver. One afternoon, it suddenly rained, and we got two jackets soaked. We threw them in to wash and dry, and they were ready to wear out again that evening. No need to bring a pile of extra clothes; my suitcase felt half as light. At night, we dimmed the lights, turned on the projector, and snuggled on the sofa to watch a movie. With the curtains drawn, it felt like a mini-cinema. The subway station is right downstairs, it's a ten-minute bike ride to the Bund, and Nanjing Road Pedestrian Street is within walking distance. The location is simply unbeatable. I'll definitely choose this place again next time I'm in Shanghai.

this hotel has exceeded my expectations in terms of service, cleanliness, and price point. from the very day i checked in, to the day i checked out, the service attitude of all the staff has been consistently above par. The front desk staff are polite and attentive, always answering requests/queries quickly. Their room option with breakfast is a really nice touch - they deliver it to your room at your preferred time selected a day before. The cleaning ladies are friendly and meticulous, always knocking to get permission to enter and smiling when they enter the room. They do their cleaning daily very thoroughly, changing towels and giving you new bottles of distilled water. And oh, they change bedsheets every 3-4 days. They even have a common kitchen on every floor for guests who like to cook. i rather not reveal too much more information so as not to give away their competitive edge, but this hotel has its way to make guests feel a sense of warmth without being imposing or appearing ”fake”. i would say, it feels like professionalism taken to the next level. The rooms look exactly the way they are in the pictures (minus a throw towel for effect) minimalistic, with clever space management and good layout, clean and new. Best of all every room comes with its own washing machine with dryer. if you dont like to use a dryer, they have a clever clothe hanger in every room too that doesnt take up space as it has a remote control to raise it up and down. Their occupancy rate is high though, so if you see rooms available for your desired dates, better to book before they are gone.

Our stay at WENDING Serviced Apartment was absolutely wonderful. I stayed here with my family, and we couldn’t have been more pleased. The location is a major highlight—conveniently close to the subway, making getting around the city incredibly easy, and with shopping malls just a short walk away. This was our second time staying here, and it’s truly the perfect choice for anyone visiting Shanghai for more than a week. The serviced apartment offers all the comforts of home, with the added bonus of a 24-hour butler service that makes everything effortless. The rooms are warm and cozy—the heating works exceptionally well—which made our stay especially comfortable during the cooler days. We’ll definitely choose WENDING again on our next trip!

I had a really pleasant stay here and would definitely stay again on my next trip to Shanghai. I really liked the location. The area is quiet and not too crowded, but still very convenient with plenty of restaurants nearby. There’s a McDonald’s within walking distance, and Luckin Coffee is also nearby. Food and coffee delivery was very easy and convenient. The staff were very helpful. Some of them speak English, and even those who don’t were always willing to help. A special thanks to G, who was very helpful during check-in. I arrived very early at around 7:30 AM, and they allowed me to check in early as soon as a room became available at around 9:30 AM, which I really appreciated. The room was comfortable, quiet and well equipped. There is a refrigerator, microwave and washing machine, and you can ask housekeeping for laundry detergent. There is also a cooktop, although no cookware or kitchen utensils are provided, which wasn’t a problem for me since food delivery is so convenient. The curtains can be controlled by voice using “Xiaole,” although the voice control is mainly for opening and closing the curtains. The toilet is automatic, and the air conditioning can be adjusted yourself. Another big plus for me was that I didn’t smell any cigarette smoke at all, either inside my room or in the hallway. Housekeeping came every day and kept the room clean, replenishing bottled water, tea and amenities regularly. Overall, I was very happy with my stay. It was peaceful, comfortable and convenient, and the facilities in the room made it especially good for a longer stay. I would happily stay here again.

A Comfortable Stay with Excellent Service We had a wonderful stay at this hotel. The room was very comfortable, clean, and well-maintained. The hotel is conveniently located near a metro station, making it easy to travel around the city. The staff were extremely helpful, friendly, and always willing to assist us. We also appreciated having cooking facilities, which made our stay even more convenient, especially when travelling with family. Overall, this is a great hotel for anyone looking for comfort, cleanliness, convenience, and excellent service. We would definitely recommend it and hope to stay here again!

I've stayed here many times, and the rooms are always very clean. The service is excellent, and it feels very safe. Each room comes with a washing machine, refrigerator, Wi-Fi, and air conditioning. It's also very close to the train station, and transportation to places like Nanjing East Road is convenient. The subway station is also just a stone's throw away. Highly recommend!

Communication was smooth and timely even before we arrived. Once in the building, the unit was on a high floor and away from the elevator, just as we requested. Equipped with everything we needed, this unit was comfortable, functional, and perfect for resting after long days of exploring the city. The shower, though small, had perfect water pressure and temperature. Finally, its proximity to the subway made it easy to get anywhere in the city quickly, and the variety of dining options simplified our morning and evening routines. All in all, an ideal place to stay in Shanghai. We will definitely return to the same place in the future.

The apartment hotel has a beautiful and comfortable environment. The front desk service is good. It's a bit inconvenient that you have to go down to pick up your food delivery from outside.

Nice staff and location. Building built in 2009. A bit older. Needs renovation. Apartment smells of sewage most of the time. Bed was uncomfortable. Sheets were making me itchy, but it happens sometimes as my skin is sensitive. Washer dirty, so didn't use.