5-Star Hotels in Hokkaido, Japan

The room was excellent, and the environment was fantastic. A special thank you to the staff for their service. There were staff members who spoke Chinese, which made communication seamless. When I checked out, I forgot my phone at the hotel. The staff called the hotel I was going to beforehand, and then in the evening, they even delivered my phone to my hotel in Sapporo, waiting until I received it. The service was absolutely incredible, and I'm very grateful. It's a place definitely worth visiting.

The most comfortable bed I’ve ever had in a hotel. We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities. The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch. The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here. The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi. Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.

Facilities are pretty new and in pristine conditions. The staff is professional and quite helpful. We also used the hotel parking with our rental car. The best part of the stay (and we would highly recommend trying) is the hotel breakfast buffet- great value for price! High quality food, great service and delightful variety.

Have been to this airport 3 times, 1st time using this hotel to catch the early morning flight out. It’s ambience quite an eerie experience, a bit difficult to find the hotel initially😄 Otherwise the room was big, toilet & amneties was great! Staffs were very helpful & friendly. Would highly recommend this place if wanna good rest before flight out.

The hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed to care. At 9 AM, staff members were walking around the hot spring area in outdoor snow boots, which was absolutely disgusting. And the funniest thing is, you have to take off your shoes when entering this hotel, and you're not allowed to wear slippers inside the entire hotel. I won't even mention the insufficient floor heating; walk around in socks for a bit, and white socks turn grey. Luggage can be wheeled through freely, so just imagine how dirty it must be. The dinner buffet was mediocre. I ordered a glass of red wine and had a headache all day afterward. The breakfast buffet the next day, however, was decent. I probably won't go back and hope they seriously improve their management. Don't tarnish the Tsuruga brand.

The staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏

The hotel lobby features many unique wood carvings, which is quite special. The staff are warm and welcoming. The room size is just right, and the bedding is comfortable. There are three hot springs, all of which are excellent and very relaxing. Both breakfast and dinner are buffet style with a rich and varied selection. Highly recommended.

I accidentally stayed at the Life Hotel! I like it so much😍It's very quiet, and the facilities and services are great! Suitable for leisure vacation! I only stayed for one night and still felt unsatisfied, and my family has been thinking about it all the time! Dinner and breakfast are also very good👌It is my favorite hotel in Hokkaido this time😍

We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.

The basics of all city hotels - location, location, location..... !!! And Hotel Stream is smacked in the heart of everything Sapporo has to offer unless you prefer a quieter and calmer spot then this hotel is NOT for you. Rooms are pretty standard in terms of size and amenities, it's, quiet, and great for city strolling. If your intention is to use this hotel as your base to do day trips to Furano & Biei, The Hill of the Buddha Moai, or the renowned Otaru (which unfortunately isn't that muchl unless you're a die hard music box & glass making fan) this is your BEST CHOICE until Hyatt House opens in Oct 2026 (a bird told me - for those Globalist out there) . Oh... a BIG tip by the way (if you've been reading till this point: request for a room with a direct view of the Sapporo's ferries wheel (not that I am a fan lol) or the view of the Nikka advertisement on my attached photo - they are worth it. It's amazing to sleep with such stunning view and wake up to one..... (check out my photos taken from my room) In case you wonder if that pic of me by the glass overlooking thr Nikka ad sign - that's the main breakfast restaurant where you will be having your daily breakfast but u have to get there early to book that seat, otherwise sit through breakfast till they close and then u get to take this photo for as long as you please...... Ok ok ok... i know I'm a little long winded. But hey... oh yeah... u need to know that you can take a limousine bus from CTS (Chitose International Airport) to Susukino which takes about 50mins on way for JPY1500 per person. Easy weasy and the from the bus stop in susukino where most will disembark - it's only a 5min walk to Hotel Stream which ISN'T that obvious as the hotel sign is NOT exactly on the building. You have to look out for a building that reads ”Coco-something” (ops forgotten the name of the building) and the hotel lobby is located on the 7th floor of that building which also house a shopping center, movie theater and numerous restaurants. If you're srill reading this - give me a like already and don't be stingy with that click will ya? Lol. Up next - I'll bee reviewing my hotel in Noboribetsu, Lake Toya, Hakodate and eventually Waldorf Astoria Osaka. Watch out for my space k. Until next time, may you be well and may the force be with you.