4-Star Hotels in Basque Country, Spain

4 minutes from the beach. Huge terrace, small but comfortable room (there are also larger ones) Only the breakfast in the café downstairs is not recommended. In addition, the cushions on the terrace could be cleaner (they are completely exposed to the rain). The location is phenomenal, the staff extremely friendly

It's pretty much like a Mercure hotel. Breakfast was decent, but you might have to wait for a table when it's busy. The elevator broke down daily, and the underground parking was quite expensive, though street parking nearby was hard to find. At 1,000 RMB a night, I felt the overall value for money wasn't great.

The hotel staff is very friendly and helpful. Nice view from hotel room and breakfast is also fantastic. Will definitely stay in Vincci Hoteles if I visit Bilbao again!

We had such a great time this year for Semana Grande. And the Axel Hotel was in the perfect location for us. Right on the river next to a great spot for drinks and food. The rooftop pool is also a great spot to watch the fireworks! The staff was so helpful and friendly. And although we didn't need housekeeping while we were staying there they offered every day to clean our room or swap out towels or necessities for us. What a great experience. We will definitely be back!

Very clean facilities. The air conditioning did not work well, so the room could not be cooled properly.

It took about 10 minutes to walk from the airport, but I couldn't find the main entrance following the navigation. Fortunately, the locals were very helpful in showing me the way. You should not miss this town when you come to Saint-Seine. The hotel is not big and very quiet. The front desk likes to communicate with guests in English. The breakfast is good. It is also very convenient to go to Saint-Cecil from the hotel. The station is near the hotel. If bus No. 21 does not stop sometimes, bus No. 20 can also be used!

Nice hotel close to the city center. Friendly staff. Parking is an issue, if you don’t get to book your space then you have to park outside in a public parking and both are expensive. The rooms are modern and the swimming pool at the rooftop is useful. Also the spa.

The room was available so I was able to check in early, which was very helpful. The reception and concierge were all very kind, and even though I only speak Japanese and used a translation app to ask questions about restaurants, tourist spots, transportation, etc., they smiled and explained many times to me. The building was an atmospheric hotel, but the room felt modern. There was also a courtyard, and it was warm and comfortable when the sun was shining. The room was cold, probably because the ceiling was high, so I turned on the air conditioner, but it remained cold, so I went to the front desk and told them that, and they told me that I needed to switch between cooling and heating, and they kept using the cooling setting. There was a rain shower and a normal shower, and I could choose between them by simply pressing a button, which was convenient. There was also enough water.

The bus terminal is a 10-minute walk away. There is a street restaurant downstairs and the famous Basque cake is nearby. Free bottled water is provided, the hair dryer is powerful, and the bedding and towels are soft and comfortable.

Good location, easy to get everywhere of interest just by walking. Staff were lovely, warm, friendly and helpful. Good sized room and bathroom, but there was a massive pillar right in the middle of the room which was quite awkward. Had the room at the start of the corridor near the lifts so it was a bit noisy at times. No tea or coffee facilities in room, which feels like a bit of a basic. Went out for breakfast rather than use the hotel facilities as there's plenty of options about. Only there for 2 nights so didn't seem worth kicking up a fuss about any stuff. OK for overnight but not a long stay from what I saw.