The room was clean, the bathroom spotless, and the water pressure excellent. The breakfast offered a good variety of options for the price and was delicious. It's conveniently located, especially for business travelers.
To go hotel in Pekanbaru - I stayed at Fox Hotel Pekanbaru and was impressed by the hotel’s overall quality. The room was well-maintained, with a comfortable bed and modern amenities. Service was efficient—staff members were attentive and quick to assist with any request. The breakfast selection was satisfying, and the hotel’s central location made it easy to access nearby attractions and dining options. I would recommend this hotel for both business and leisure trips.
As the hotel is connected with Pekanbaru Exchange, its offer a good place to wrap your night with some movie time in cinema and going back to hotel for rest
Hotel service fair nothing to shout about. Location 6/10. It's next to the mall but again there's nothing to shop/buy/see. Try to find juices , very limited choice. Surrounded by shop lot which majority selling fast food and mini mart. Good location for local I guess.
Amenities very basic. Tooth brush shampoo , hand and body cleanser 2 bath towel , bath mat and hair dryer that's it. Coffee/tea making facilities and mini fridge. No bottle drinking water except a jar of water where you can refill from the dispenser at corridor. Which I am allergies with those tap water even though with super brand water filter. ( learned from my bad experience in Jakarta). Luckily the groceries shop next to the hotel , so I can get a mineral water. TV ? Very interesting...... I don't expect such a branded hotel chain with no smart TV. Unable to connect my laptop since the only way to connect with TV via vga or hdmi. Breakfast selection fair , I think almost similar with other local brand hotel in pekanbaru. Nothing impressive. Overall, there's a few local brand hotels with good location and lower price and same standard that you may pick.
It’s my first time staying at this hotel together with my big family for wedding ocassion. The location is great although the hotel located at the main road where easily to have traffic jam most of the time, taking a grab is a choice and must!
The hotel staff are very friendly and helpful too.
For better improvement , the hotel need to upgrade and polish some hotel furniture or equipment hence can make hotel more attractive to the tourist.
Amazing Hotel:
Large pool well suited for swimming (about 20m), Whirlpool, Sauna, Steambath & Gym. All sparkling clean, modern, nice atmosphere to chill at the pool.
Delicious breakfast with huge variety of dishes, all sorts of eggs, omelet prepared fresh.
Spacious, clean, modern great rooms, good aircon.
Overall: perfect stay
Good location near to mall, decent room size, decent breakfast spread. Fast response customer service and staff. Experience power trip in the room a couple of times but immediately recover. It will be good if hotel can maintain affordable rate as it is keep going up over the years. Overall experience is good
The location is just super convenient, bridged with mall. Walking distance to Alfromart & Indomart, opposite Novotel which was full that we resorted to Fox Harris. But no regret. There was surprise fox performance during breakfast, and free cake decorating for kids during breakfast too.
I stayed here for three nights, and it was such a great experience. It’s actually my second time, and honestly, it didn’t disappoint. The service was excellent, the staff were friendly, the food was great, and the facilities were well-maintained. Highly recommend staying here! Plus, it’s super easy to get around, and there are plenty of places to eat just a short walk away.
I’m very satisfied with the experience of staying at this hotel. The room is spacious and comfortable, and the facilities are also very complete. The location is also very strategic.
It’s my first time staying at this hotel together with my big family for wedding ocassion. The location is great although the hotel located at the main road where easily to have traffic jam most of the time, taking a grab is a choice and must! The hotel staff are very friendly and helpful too. For better improvement , the hotel need to upgrade and polish some hotel furniture or equipment hence can make hotel more attractive to the tourist.
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