4-Star Hotels in Riau, Indonesia

The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.

Perhaps improvements are needed regarding vehicle parking. It would be better if the parking attendants were to guide the vehicle so that it would be more comfortable and could accommodate more people because there are so many guests who come for various events, and parking is also paid for guests who are not staying overnight.

Everything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.

The hotel is very old no security measurement. All level can access no need access card. Breakfast is below standard don’t expect much. The spa is great. Good for relex.

There is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude

Hotel is good. Price. Location ok. Clean is ok good. Will came again1

Really enjoyed my stay here! The staff were all incredibly friendly, and the hotel was very clean. Highly recommended for a hotel in Pekanbaru city center.

Here are a few points I'd like to highlight: 1. There was a leak in the hallway on the 6th floor, which made it unpleasant to walk through. 2. The breakfast selection needs more variety.

This is my usual business hotel i will stay in dumai. Is new hotel built few years back. All good no complain in such small town

Amazing Hotel: Large pool well suited for swimming (about 20m), Whirlpool, Sauna, Steambath & Gym. All sparkling clean, modern, nice atmosphere to chill at the pool. Delicious breakfast with huge variety of dishes, all sorts of eggs, omelet prepared fresh. Spacious, clean, modern great rooms, good aircon. Overall: perfect stay