Excellent! The front desk staff were also great. I highly recommend staying here. It's probably the most cost-effective and cheapest hotel in the area. Toothbrushes, toothpaste, razors, bottled water, and even apples are all provided for free.
Great hotel. You can use the valet parking ($50) or a public parking just across the street ($5).
The hotel is beautiful, cleaning, offers a good breakfast.
Hotel location was very convenient, staff was friendly, accommodations were clean. One disappointment was excessive addition of fees and taxes on my credit card. I booked through a third party booking sight for convenience and cost. I did anticipate the additional fee of using the hotels parking garage, however I was verry displeased with all of the other additional charges added. I knew parking was $50 a day, I did not used any other amenities through the hotel, i.e.: breakfast, television, room service, however I was charged an additional $277 for an accommodation fee, occupancy fee, destination fee, ect... I did address this numerous times with the front desk, and was assured only necessary charges would be added, the rest would drop off. Overall, the accommodations were pleasant. However, we will not be returning due to excessive additional fees
Very close to the airport, I forgot what the room looked like, stayed in too many hotels, waiting for the plane to take off, bored and reading reviews... The breakfast was super bad, the only impression was this
The location, room cleanliness, and service were all excellent, and it was a very satisfying stay as it was a new hotel that opened this year. I would 100% stay here again next time~
Perfect spot to rest your head after spending the day in the historic district- it’s quiet, clean and beautiful. A quick walk to the riverfront and a fantastic view of the ships coming through on the river.
I'm catching an early flight and need to stay overnight. There's no lobby, and the rooms don't have Wi-Fi. There's not much to do on foot, and the hotel has restaurants. There's a shuttle bus to the airport.
The accommodation is really good, but the breakfast is unchanged on the first floor, and then the deposit of 200 US dollars will be charged. If there is no problem with check-out, they said that they will return three to five days. The deposit is indeed a bit high. The accommodation is really good and comfortable.
Nice hotel, clean room. Hall was always a mess but that is probably due to being on the same floor as the Conference Center. Pool was kind of a mess, it looked like several days worth of regular debris that falls in an outdoor pool. There was no hot tub, which the site advertised and I was really looking forward to. I also don't know why I have to pay $5 to self park in the $35/day parking garage. Just call it $40.
113 reviews
7.2/10
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7,4/10
GGuest UserIt’s was an enjoyable experience, every where was neat and cordial. Nice ambiance, staffs where exceptional especially the staff Anya she was amazing,a life saver and friendly. But I wasn’t satisfied with the buffet breakfast service.
I stayed at the Kimpton Shane Hotel in Atlanta from June 4 to 5, 2025. The overall environment of the hotel was excellent — the room was clean, the design was modern and tasteful, and the surroundings were pleasant. It was a comfortable and visually appealing place to stay. However, the breakfast service was extremely disappointing and affected our overall impression. I was staying with my sister and niece, and we had breakfast at the hotel restaurant. One of the female servers had a very poor attitude. She was rude during the ordering process, and her tone was cold and dismissive. The teapot she brought us was chipped, and when we pointed it out, she showed no apology or concern. What made it worse was when she cleared the plates very loudly. We politely asked if she could be a bit quieter, and her response was, “It’s just a plate,” in a very unfriendly tone. While the hotel itself met our expectations, the restaurant service did not reflect the quality or hospitality we expected from a Kimpton property. I hope the management will take this feedback seriously and improve staff training, especially in customer service and professionalism.
Nice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap. The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby. All in all, it was a very pleasant stay.
Hotel is clean and toilet with full amenities Small cafe and restaurant for easy and fast needs like water, breakfast or snacks. Staff is friendly Luggage storage available
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