4-Star Hotels in Hawaii, United States

Amazing hotel location for the price! 5 minutes walk to the beach, big rooms, lovely queen size beds, and there were so many free services and lessons for the Christmas season. You can borrow a free surf board / beach chair and all, which is really useful considering the ridiculous prices for their rental at the beach! We stayed here for 11 nights and loved our stay. Huge shoutout to Magdalena for being an amazing housekeeper and really doing such a good job everyday, as well as the two F&B director and manager who were conducting all the free Christmas classes, from poke bowl making to cocktail mixing and gingerbread house design. We had a lot of fun!

I had seen a lot of negative reviews on various platforms before, but I didn't experience any of those issues myself. 1. I checked in earlier than the official time. The front desk staff was very friendly and explained that my room was still being cleaned, so I couldn't check in immediately. I left my luggage and went out shopping. While I was out, the hotel called to say my room was ready, which was earlier than the standard check-in time. 2. I discussed my room preferences with the front desk, and I was pleasantly surprised when I got to my room. It felt much better than what I had booked.

The view wasn't what I expected, but it was good enough. I was satisfied. I wondered if early check-in was possible, but I was lucky enough to be able to check in right away. The beach towels were available for unlimited rental, which was really convenient whenever I went to the beach. I'd definitely stay here again next time.

I stayed for three nights this time, and the location's convenience was impeccable. The front desk staff were also very friendly. However, the room I was assigned next to the elevator was not a good choice for those seeking a quiet rest, as the poor soundproofing meant that the noise from the operating elevator was impossible to ignore.

I specially booked this hotel to watch the fireworks on Friday. The location is really a plus, and it is very close to the fireworks beach. The sea view room has a good view. Outside the window is the yacht dock, and there is the sea in the distance. The night atmosphere is full. Next to it is the Hilton Resort. The surrounding environment is very comfortable. There is also the largest outlet nearby, which is very convenient for eating and shopping. I am very satisfied with the overall experience.

We opted for a room in the more expensive Ocean Tower, which offered lovely views of the pool and a partial ocean view. It was great to have a free water and ice dispenser. The restaurant downstairs is famous and delicious, though the tips were quite high. The housekeeping staff were very friendly and attentive. At the front desk, one gentleman's attitude was a bit lukewarm, but all the ladies were very kind. The hotel is conveniently located close to both the beach and the city center. They also offer a good number of their own activities where you can learn about Hawaiian culture. Every evening, there were different bands playing for three hours, creating an amazing atmosphere. For a family, the price was quite reasonable.

Super close to Waikiki Beach, just a few minutes' walk away. Public transport is also very convenient, with bus and trolley stops less than 100 meters from the property. The room was spotless, and the staff were really friendly and helpful. The front desk staff speak Japanese and English, but it would be a bonus if they could speak a bit of Chinese too.

The hotel has over the last couple of years been refurbished by new owners. The pool area is now better maintained and has dedicated staff who are present at all times. The pool is large snd nicely situated. The point of difference is the shade provided by numerous umbrellas and some shade trees. There is also bar and food service to your deckchair. The rooms are midsized suitable for two people and have a good sized lanai. Beds are comfortable with plenty of pillows. Bathroom is compact with shower over bath. Room lighting is dimmable and kettle available upon request. A safe is provided. A criticism would be the small fridge, 6 cans, a milk and a couple of yoghurts is about it. This is the best budget end hotel in Waikiki but budget still unfortunately isn't cheap these days. Overall an enjoyable stay with pool crew being the icing on the cake.

This hotel named as “the First Lady” in Waikiki and the heritage building attracts you deeply and looks very nice. I think I was a bit misled by the platform about the “private beach” as it actually refer to a very small area that the hotel renting some umbrella for their guest and make it as a “private area” instead of a real private beach. However, the location is excellent located in the center of Waikiki beach with very close walking distance and we enjoy the time in the beach very much.

We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience. First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level. I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure. A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised. Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.