Taipei Hotels with Bars

Really solid stay at the DoubleTree Zhongshan. The warm cookie at check-in sounds like a gimmick but after a long flight it actually hits different 😂 Location is the biggest win about 5 mins walk to Zhongshan MRT station, and the area around it is full of cafes and small shops. Ximending and Taipei Main Station are just a couple of stops away, super convenient without being in the middle of the chaos. Room was clean and modern, not the biggest but well laid out, and the bed was really comfortable. Bathroom had a proper walk-in shower with good water pressure. City view from my floor was nice at night. Staff spoke good English and were genuinely helpful asked for restaurant recommendations and got proper local suggestions instead of the usual tourist spots. Breakfast had a good mix of ********* and Western food, the congee and dan bing were my go-to every morning. Only minor gripe is the gym is on the smaller side, but everything else more than made up for it. Would happily stay here again next time in Taipei.

First Impression: The Luxurious Ritual of a European Castle Subtle and Secluded Driveway: As the car turned from the tree-lined Dunhua North Road, it entered a highly private French-style circular driveway, exclusively designed for VIP guests. Museum-Quality Artistic Ambiance: Stepping into the grand and towering lobby, guests are greeted by an aesthetic space adorned with over 1,700 original artworks and exquisite giant crystal chandeliers. Impeccable Welcome Service: The front desk service is attentive and seamless. Upon being seated, guests are immediately presented with a ceremonial special hibiscus welcome tea and hot towels.

Great hotel, able to request for extra pillow up to your preference of firmness. Swimming goggles and float available at the pool area if you forget to bring yours. Room service closed after 10pm. And no other food nearby, u can only get from Uber Eats. Breakfast buffet were awesome

I had a great stay here for 7d6n while travelling solo. Room is clean, bed is on the slightly harder side., has everything I need. It is near to songjiang nanjing metro station and buses and 2 min walk to both 7-11 and family mart. Breakfast is the only thing that is slightly lacking variety. But the street food nearby are sufficient if the rate didn't include breakfast. Staff are friendly and professional.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

The service needs improvement. We checked in around 7 or 8 PM and had to wait until 3 AM to get a room at the end of a hallway. When we called to ask if we could change rooms, the staff said no because the other rooms weren't cleaned yet. They also said if we wanted to change, we'd have to wait longer, and it would only be a low-floor connecting room. So, we went down to the front desk to discuss it, and suddenly, a high-floor room was available. My family went down to dinner first and told the restaurant staff that not everyone was there yet. But when I went down, they said they didn't know where my family was sitting and told me to find them myself. I don't know why the first staff member lied to us. Although their tone was polite, it felt like they weren't very dedicated to their work.

This hotel is super close to Songshan Airport, just 4 kilometers away. A taxi ride takes about ten minutes, or you can take the MRT for three stops, which is incredibly convenient. There are some great restaurants right in the same building; I tried two this time, and both were good. ********* food is always delicious, though the prices weren't exactly cheap. The hotel room was spacious, and the view was nice. For breakfast, the fruit selection was amazing, especially with tropical fruits like kiwi 🥝, dragon fruit, and papaya. I loved it!

Very trendy hotel in a good location. Not far from main street where there are lots of convenience stores and restaurants. Hotel provides free mini bar and happy hour in the evening. There are free snacks, water and coffee available on each floor which is great.  

Front desk staff were not particularly helpful or friendly. Information from different staff was not consistent. Pool is closed every Monday and Tuesday but not well sign posted and strange for summer. Maybe see how bigger hotels maintain pools without closing 2 days a week. Towels in rooms not always replaced consistently, sometimes smaller ones are not replaced. It’s a functional hotel a short walk from Shilin night market and pretty much across the street from Jiantan MRT. Ok if you’re looking for a basic hotel but don’t expect good feels.

The air conditioning broke down on the last day of our stay! On the first day, we checked in at 3 PM, but the room wasn't ready until 4:30 PM. However, the front desk staff offered a complimentary cocktail as an apology. I wonder if the facilities could use some improvement?