Nagoya Hotels with Bars

Got early check in after submitting two new emails to be registered for Ascott rewards. Assigned to 807 and sighted a few drain flies upon entering, small issue compared to what we faced later. Spotted 2 plaster bagworms, and toilet bowl had bugs surfacing repeatedly despite lid being down. Photos for both attached. Gave feedback to front desk and waited for duty manager to arrive (started waiting from 5.22pm), then went back to room while DM prepared a new room. Waited for about 25 mins and we decided to head to the lobby with our luggage as nothing was happening. We were offered the suite at 808 but tried to explain before entering 808 that the corridor was infested with the insects, he shrugged (prolly language barrier here). 808 had the same issue and the DM initially tried to explain it was not a bug and we had to show him photos on google, and also spotted a bagworm with the worm (photo for second room attached) inside on our way out. We told the DM we did not want an upgraded room, and just wanted a clean room that had no insects. Next room we were offered was 1305 which thankfully had no bugs and smelled a lot fresher. It was 6.07pm when we put our bags down and had to wait “5 mins” for keys to be delivered. Nothing happened after 20 mins and we had a dinner reservation to head to, called front desk and they sent the security guard up to hand us the room keys, not sure this is correct protocol? Around midnight we could hear the tv from next door, luckily front desk sent someone up within minutes. This was more an unlucky experience with inconsiderate guests next door, but soundproofing could be improved as we could hear their doorbell loud and clear when front desk came up to check the situation. Anyway we checked out a day earlier as we didn’t feel comfortable and well-rested.

The hotel is clean and cozy, and the staff is super friendly. There's tons of food, amenities, and two malls within walking distance. The room is very big with all the basics, and the bed is huge and soft. Some shops even deliver to the hotel for convenience. The hotel is keyless and feels safe. The location is also easy for Grab drivers to find. Overall my stay is satisfied! 😊

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.

The location is convenient, with a Starbucks and a convenience store downstairs. However, the hotel is still undergoing renovations, so there's construction noise during the day, and the sauna and gym are not yet completed.

The hotel Air-Conditioning is very bad. I have reported to the receptionist, but they refused to fixed that. I slept with sweat body and the room feel warm. The location is very strategic. The room condition is very cosy. Everything is nice but the only AC is problem. Hope hotel management can fix the problem ASAP

Very clean hotel and accessible to everything. Fast check-in and the staff are all accommodating. Thank you!

Good location, Clean room, Helpful staff, variety of food selection during breakfast and had the best experience staying here.

Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.

The reception staff were very friendly, welcoming, and helpful. When I asked them to book a Grab, they arranged it quickly and efficiently. Their excellent service made my experience even more pleasant.

The environment here is great, and there are plenty of amenities nearby, including lots of delicious food. I'll definitely stay here again next time I visit. Highly recommend it to everyone!