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"Whenever I'm in Shanghai for business, I always choose Citadines Hongqiao Centre on West Yan'an Road. I've gotten used to staying here. The front desk service is very attentive; they always arrange my room in advance, which saves me a lot of time. If I have returns that need to be mailed, they're happy to help, and once, when I left something behind, they even kept it safe for me – so thoughtful! The overall stay is very comfortable, just like being at home. Highly recommended!"

"I was very satisfied with my stay this time! The hotel environment is clean and elegant, the room is spacious and comfortable, and the bedding is clean and soft, ensuring a very comfortable sleep. The staff were enthusiastic and professional, providing thoughtful and attentive service from check-in to check-out. The hotel's location is convenient, with easy access to dining and transportation. The overall experience exceeded my expectations. I will definitely choose to stay here again on my next visit and will recommend it to family and friends."

"This is a condo like hotel...facility and condition shown wear but I like the spacious room and also location. There's a personal washing/drying machine in each room which is great for personal use!! Will come back and stay again, value for money"

"The place was really comfortable, and ordering takeout was super convenient – just leave a note, and they get it right. You need your room card to use the elevator, so make sure not to forget it! It's a good safety measure, and there are cameras in the hallways too. The room itself was very cozy, and well-equipped, which is why I extended my stay for another day, making it a three-night visit. Having a washer-dryer combo was incredibly handy. If it didn't have that, I honestly probably would have only stayed for two nights, but the laundry facility was a huge plus, and a big reason I stayed an extra day. The only drawback is that walking to the subway station can be a bit tiring. If you have the budget, a taxi is an option, but I didn't consider it at the time – most of my money was going towards food! So, I usually only went out closer to sunset when the temperature dropped a bit. It was just too hot during the day. Don't go out during the day on the 19th, Shanghai is scorching! I should have gone out later on my last night, the 19th, when I went to the Bund. My feet were so sore afterward because my itinerary was quite hectic, which also led me to extend my stay for another day. Be careful of the steps near the bed; you could easily trip, but don't worry, I never did. You get used to it after a day. Also, watch out for the lamp above the bed when you get up; you might bump your head. I was originally with my family, but they had to go back to work that night, so I stayed by myself. There are tons of takeout options nearby, and lots of delicious food. However, takeout generally takes about half an hour to arrive, which was quite noticeable. I doubt I'll be back in Shanghai for a second time anytime soon, probably several years from now, as I plan to explore other cities for my next trips. I didn't use the hotel's shampoo or shower gel, but I saw other reviews saying they were pretty good. As for cleaning, the staff (who finish at 6 PM) usually knock on your door around their shift end to ask if you want your room cleaned. If you're not there, they'll go in themselves, tidy up, and replace disposable items and towels. If you're heading out, just hang the 'Please clean my room' sign on the outside doorknob. When you return, your room will likely have been cleaned."

"My stay here exceeded expectations. The room was very clean and well-equipped with all the necessary amenities. The park downstairs provides a quiet and comfortable environment, and all the essential services are conveniently located nearby. The host was very responsive and helpful. Overall, it's great value for money, offering a comfortable and peaceful stay. I would definitely prioritize staying here again on my next visit. Highly recommended!"

"The room was clean and tidy, especially the high bed and comfortable pillows. It was so quiet, I slept really well. The staff, particularly one kind lady, was very thoughtful. Knowing I was checking in late, she specially arranged a 2 PM checkout for me. This attentive service makes me want to choose this place again."

"This hotel was incredibly convenient for my child's high school entrance exam at the nearby school. We stayed on the 18th floor, but the room was quite noisy. At first, I thought it was the air conditioning, so we turned it off, but there was still a distinct humming sound. When I opened the room door, I saw 'drainage and water supply' to the left, and also directly across. You can see it in the pictures. This really disturbed my child's sleep, especially in the bedroom, which was right next to the 'drainage and water supply' utility room. There were also mosquitoes in the room; I'd suggest providing mosquito repellent liquid."

"This hotel boasts an excellent location, just a minute's walk from Laoximen metro station. We stayed in Building B, and the entrance is somewhat hidden behind a fitness center. We arrived late at night, and there was no one at the front desk, so we had to search for the administrator for quite a while. The room was clean and had all the essentials (kettle, water, toiletries, hairdryer). On the third floor, there are washing machines, dryers, an iron, and a steamer available. For breakfast, you can head to Wagan cafe nearby. They offer European breakfasts and coffee, which is a bit pricey by Chinese standards but reasonable for us (up to 1200 rubles per person). Tourist attractions: They are just 1-2 metro stops away."

"I came to Shanghai to visit a friend, and as two girls, we were most afraid of choosing a 'catfishing' Airbnb, but this one truly surprised me. The first thing I noticed when I walked in was: it's spacious! The floor-to-ceiling windows let all the sunlight in, making the entire living room bright and airy. We spread our suitcases on the floor to pack and unpack, and there was still plenty of room to walk around, no need to squeeze past each other. The sofa was wide enough that we could sprawl out on it, eating takeout and binge-watching shows for an entire afternoon. What I liked most was the excellent attention to safety details. The windows had safety locks, so they couldn't be opened too wide; the cabinet doors all had soft-close hinges, so they closed gently without slamming. My friend said I was 'overthinking things,' but when you're staying alone somewhere, these details really add a lot of value. The kitchen, though small, had everything: microwave, induction cooker, pots, pans, and tableware. One evening, we bought frozen dumplings from the downstairs supermarket and cooked them, and my friend even fried two eggs. We sat at the dining table, eating and chatting, which was even more comfortable than eating out at a restaurant. The washing machine with a dryer was an absolute lifesaver. One afternoon, it suddenly rained, and we got two jackets soaked. We threw them in to wash and dry, and they were ready to wear out again that evening. No need to bring a pile of extra clothes; my suitcase felt half as light. At night, we dimmed the lights, turned on the projector, and snuggled on the sofa to watch a movie. With the curtains drawn, it felt like a mini-cinema. The subway station is right downstairs, it's a ten-minute bike ride to the Bund, and Nanjing Road Pedestrian Street is within walking distance. The location is simply unbeatable. I'll definitely choose this place again next time I'm in Shanghai."

"The lighting was great, and I could see the 'three essentials' (referring to the three-piece suite/bathroom amenities). The hotel overall exceeded my expectations. The room was spacious, clean, and free of any odors. The bedding was soft and comfortable, and the soundproofing was excellent. Check-in at the front desk was quick, and the service was gentle and thoughtful. The location is convenient with easy access to transportation. It offers great value for money and is my top choice for accommodation when traveling. I'll definitely stay here again!"