Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 13, 2026
Anonymous UserAs a local from Chengdu, this was my first time trying a hostel, and it completely changed my perspective. Usually, when I'm on business trips, staying in hotels means dealing with various social interactions, which is exhausting. This place is exceptionally quiet, spotlessly clean, and the beds offer great privacy. After work, I could just curl up in bed and unwind peacefully, without having to deal with anyone. It was a rare moment of pure relaxation. The value for money far surpasses hotels. Next time I need some solo relaxation, I'll definitely choose this place again.
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Price per night from:€6
Posted on Aug 23, 2026|Lanyue · Luxury King Room (Washer-Dryer Combo, 180° View Bathtub, Full-House Smart System)
Guest UserI didn't have much of a detailed plan for my short trip to Chengdu this time; I randomly booked this hotel, and it turned out to be a delightful surprise. It was raining lightly on the day I arrived, and I got a bit wet dragging my luggage. As soon as I stepped into the hotel lobby, I immediately felt a sense of warmth. The front desk staff noticed me and proactively offered tissues. The check-in process was relaxed and unhurried; they didn't just rush through the procedures and even kindly reminded me to be careful of slippery surfaces due to the rain.
The first impression when I entered the room was how fresh and clean it was, with no stuffy odors. The layout was simple and comfortable. The bedding was neat and soft, and the lighting was gentle and not harsh. After a long journey, coming back to the room allowed me to completely relax. The bathroom was meticulously cleaned, with all the corners well-maintained. The water flow was smooth, and the overall bathroom experience was excellent. The hotel's soundproofing was good; it was very quiet at night, and I had a peaceful and solid night's sleep.
At one point, when I went out, I accidentally left my umbrella near the elevator. I thought it would be difficult to get back, but I decided to contact the front desk just in case. The staff quickly helped me check the surveillance footage and successfully retrieved my item. This small incident particularly warmed my heart.
Overall, my stay was very comfortable. The facilities were excellent, but what was most remarkable was the genuine service. It wasn't just a rigid formality but sincere and thoughtful care from the heart. It's suitable for both leisure travel and business trips. It was a very pleasant stay, and I will choose this hotel again next time I visit Chengdu.
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Price per night from:€37
Posted on Jun 9, 2026
Guest UserThis designer hotel boasts excellent aesthetics, with artistic flair evident from the lobby to the rooms. The minimalist style, combined with clever use of lighting, makes every snapshot picture-perfect. Despite its strong design, the living experience is superb: comfortable bedding, excellent soundproofing, and attention to detail. The front desk staff are warm, attentive, and responsive. Its convenient location with abundant amenities nearby makes it incredible value for money, an excellent choice for travelers who prioritize quality and beauty.
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Price per night from:€24
Posted on Sep 17, 2026|Deluxe Queen Room
Chasl77We had a one-night stay at The St. Regis Chengdu. Overall, the hotel was well maintained, with excellent cleanliness throughout the property. The room was clean, as were the common areas such as the lift lobby and gym.
The hotel staff, including the Front Desk, Concierge and Bell Team, were attentive, professional and readily available to assist. Their service contributed positively to our stay and reflected the level of hospitality expected of a St. Regis property.
However, the comfort and functionality of the room assigned to us could be improved. The mattress felt somewhat sunken and was not as firm or comfortable as expected. Given the standards associated with the St. Regis brand, we felt that the sleeping comfort could have been better.
There were also a few functional issues. The quick-dial “Reception” button on the room telephone was not working, leaving us uncertain whether to press 0 or 9 when assistance was required. In addition, the touch-sensitive buttons in the room were not particularly responsive, which made them less intuitive and convenient to use.
Overall, the stay was satisfactory. The St. Regis team delivered good and attentive service, and the property was clean and well maintained. However, the room comfort and some of the in-room functions fell short of the standards we would expect from a St. Regis property.
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Price per night from:€103
Posted on Aug 13, 2026|Cozy Room (2 Beds)
ColinlzhI chose SFEEL for my trip to Chengdu, and the location is absolutely perfect. It's right opposite Kuanzhai Ancient Street, just a short walk downstairs, yet it's surprisingly quiet despite being in a bustling area. The design is very stylish, with a natural wood aesthetic that's great for photos. The room was spacious and clean, and the bedding was soft and comfortable. The front desk staff were very friendly and helpful, making for a worry-free stay. It's also close to the metro station, making it convenient to get to Chunxi Road and Taikoo Li. To find such a comfortable and chic place right by a tourist attraction, the value for money is simply unbeatable.
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Price per night from:€25
Posted on Mar 24, 2026
Guest User
I had a very satisfying stay. Check-in was convenient, and the room quality was high. The elevator control system added a sense of security. The property management provided concierge-style service. It was easy to get around, with a subway station and park right next door. I was so comfortable that I extended my stay for many days. The hotel staff were also very responsive. Highly recommended!
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Price per night from:€21
Posted on Sep 10, 2026|Cozy Queen Room
Guest UserI stumbled upon this hotel when I came to Chengdu and it was a pleasant surprise. It's just a short walk to the subway station, which made it super convenient to get to all the attractions and food spots. The room was meticulously cleaned, and the bathroom was dry and odor-free. The projector had excellent picture quality, making it really relaxing to unwind and watch shows in the evening. The front desk staff were very friendly and patiently offered recommendations when I asked about local eateries. Overall, it was a great stay.
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Price per night from:€14
Posted on Jun 17, 2026
XiaomisiThe room was spotless and clean. After arriving at the airport in the early hours, I immediately spotted the hotel shuttle. The driver was incredibly kind and enthusiastic. The front desk staff were also super patient and their service was impeccable. The airport transfer I booked was perfectly scheduled, especially with the wake-up call a bit earlier than requested – otherwise, I would have almost missed my flight! I checked out early that morning, and the front desk even prepared breakfast for me. It was truly wonderful! Highly recommend! Wishing the owner great success!
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Price per night from:€13
Posted on Aug 8, 2025|Smart Cozy Double Bed Room (Smart Throughout + Electric Toilet)
Guest UserFirst off, I'm a repeat customer, not a competitor! Every summer, I take my child to Chengdu Zoo. Last year, I stayed at Muzi Hotel without a car and had a great experience; the staff were very warm and attentive. This year, I recommended it to my family again, but the outcome was extremely disappointing. My husband even told me to just give a bad review. After some thought, I feel I must clearly explain this experience!
**1. Incorrect Location!**
We booked one room via Baidu Maps and another via Ctrip. The address provided by Baidu Maps was incorrect. We were already exhausted from driving, and it navigated us straight to a building materials market. It took us a while to drive around and get back on track!
**2. Parking Hassle!**
Free parking for one room only lasts 12 hours. We had two rooms, parked after 4 PM, and were told we had to drive out and re-enter the parking lot at 4 AM to get another 12 hours of free parking. Otherwise, it's 3 yuan per hour, which is completely unreasonable. It was raining heavily at night, and when we drove out and re-entered the parking lot at 7 AM, we overstayed the time limit and had to pay an extra 9 yuan. It felt very unaccommodating and troublesome! This is the first time I've encountered such a situation!
**3. Breakfast Staff's Bad Attitude!**
When we went for breakfast after parking our car in the morning, the auntie in the red uniform with an apron spoke to us very rudely! I thought we could dine using our room card, but she gave me a stern look and insisted we needed breakfast tickets. I then remembered the front desk had given them to me. Not wanting to cause trouble, we went back to get them before returning to eat. She was already cooking noodles. When my husband and I asked her to cook two bowls for us, she didn't smile at all. She complained unhappily and aggressively, saying, ”Don't ask for this and that! Can you even finish it? Some people waste food, not even touching a single bowl!...” I was stunned. I said I hadn't wasted anything, and my husband also got angry, asking why she was complaining to us when we hadn't wasted anything! The whole experience left us feeling extremely bad and upset! We are all in the service industry; her attitude was so unprofessional! It felt like she worked as if everyone owed her something!
**4. Unhelpful Service!**
We planned to take our child to the zoo the next day. The day before, we asked if we could have a late check-out until 2 PM. A front desk manager gave various excuses. Later, we said never mind, not to trouble them, and decided to check out in the morning without delay, put our belongings in the car, and pick up the car around noon, as it was only a few minutes' walk. She then suggested that the zoo also had parking, and we could park there. It just felt like she was unwilling to help with anything. I thought to myself, our 12 hours of free parking at the hotel wouldn't even be up by then (we parked at 7 AM), making her suggestion unhelpful for our situation. We then insisted it would be more convenient to walk a few minutes, otherwise we'd have to find another parking spot. Only then did she stop talking.
**5. Careless Front Desk!**
My mother forgot to take her traditional Chinese medicine from the hotel cabinet. She only remembered when we were already on the Mianyang expressway on our way home. We had to drive an hour and a half back to retrieve it. The front desk claimed they had called and sent a text message reminder, saying that we didn't answer. I still appreciate them keeping it safe and not throwing it away. But after checking my phone, I hadn't received any calls or texts, so I asked the front desk which number they had dialed. It turned out they dialed the wrong number! I left a number ending in 2003, but they dialed 8003. How incredibly careless can they be!!!
**Pros:**
There's a microwave, and a robot delivery service is convenient. They provide children's slippers and toothbrushes, and disposable toilet seat covers (although the quality isn't great). The staff at the 6th-floor and ground-floor front desks were still nice and quite welcoming, even serving us tea during check-in.
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Price per night from:€22
Posted on Jul 3, 2026
Guest UserAfter comparing many options, I finally settled on this place, and my stay exceeded all expectations! 💯 The entire apartment is spacious and bright with excellent natural light. It's fully equipped with all the furniture and appliances you could need, and the kitchen utensils are neatly organized, making it easy to whip up a simple meal. The cleanliness was impeccable—not a speck of dust on the floors or surfaces, and the toiletries were of good quality. The host was incredibly responsive, always replying instantly to any questions. The area is quiet and peaceful, ensuring a great night's sleep. It really felt like a home away from home; very comfortable and reassuring.
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Price per night from:€23