Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 18, 2026|Cozy Double Garden Room
Guest UserFrom the moment I walked in, I had a great feeling about this place. The front desk staff were incredibly attentive and efficient, and they were quick to respond to any questions. The hotel environment is elegant, and the common areas are clean and spacious. My room was meticulously cleaned, even the corners were spotless, and there was absolutely no strange odor. The mattress was just right in terms of firmness, and the pillows were comfortable, making for a truly restful sleep after a long day of travel. The bathroom facilities worked well, and the hot water came quickly. The soundproofing in the room was excellent; I wasn't disturbed by any outside noise at all. The location is superb, making it very convenient for getting around and sightseeing. The price is reasonable, offering excellent value for money. It's perfect for both leisure and business trips. It's already on my list of preferred accommodations, and I'll definitely stay here again next time I visit. I highly recommend it!
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Price per night from:€42
Posted on Feb 22, 2026|Single Room
Guest UserThe hotel's location is fantastic; Wenshu Monastery is right outside the door if you turn left. We visited during a holiday, and there was no queue to enter the monastery from this side. The hotel is clean and hygienic, and the environment is elegant – a quiet oasis in a bustling area. The bedding was so soft I fell asleep as soon as I lay down. Breakfast was plentiful, and the coffee brewed by the owner was delicious. The staff were warm and the service was attentive. I highly recommend staying here when visiting Chengdu.
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Price per night from:€13
Posted on Aug 25, 2026|1 King Bed
RexinsuPros: Very comfortable stay. I loved having a sofa to lounge on, a table to eat at while charging my devices, and a conveniently located luggage rack. The rain shower had excellent water pressure. They even provided a Dyson hairdryer and an iron, which was a nice touch. The large floor-to-ceiling windows were beautiful. The air conditioning was perfectly set and didn't need any adjustments – it's great how new everything felt.
Cons: Having to switch elevators to get to the room was a minor inconvenience, but the hotel entrance and the building are separate, unlike some high-rise hotels where you might run into tourists, so I guess it's acceptable. The delivery robot was incredibly slow; it took longer than if the delivery driver had come directly to the hotel. Also, despite being on a high floor, there wasn't much of a view yet, but I'm looking forward to seeing the city develop in the future.
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Price per night from:€78
Posted on Aug 23, 2026|Hepu Double Bed Room (Full House Smart Home + Individually Packaged Linen + Kohler Smart Toilet)
Guest UserDiscovered a hidden gem in Chengdu! ✨ The Pushi Hotel Kuanzhai Alley. This Han-style courtyard, nestled in the bustling city, instantly isolates you from the noise the moment you step in. The courtyard's flowing water and guzheng music offer an immersive experience of Chengdu's slow pace of life. Kuanzhai Alley is just a few steps away, perfect for both sightseeing and dining. The room is clean and comfortable, and the smart room features provide an excellent experience. The service is attentive and heartwarming. If you're visiting Chengdu and looking for quiet yet convenient accommodation, this hotel is an excellent choice.
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Price per night from:€42
Posted on Aug 5, 2026|Deluxe Queen Room
Guest UserThe hotel's scenery is exceptionally beautiful, with a Chinese-inspired design and blessings extended to every guest. The courtyard is adorned with crape myrtle, pomegranates, and magnolia flowers, creating a sense of abundant beauty and prosperity. Flower-lined paths lead to picturesque spots, making every step a delight, and allowing one to forget all worries and simply immerse in the moment. The public hot springs are spacious, available both indoors and outdoors. The rooms are private villas, some with their own hot spring baths, and the温泉 water is natural radon spring water. The front desk managers, Helen and Li Yilin, were very attentive. I would definitely choose Fairmont Chengdu Hot Springs again if I have the chance; it must be even more beautiful in the autumn. This was a wonderful trip.
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Price per night from:€97
Posted on Jul 12, 2026
Zhushishunli5678The room was clean and tidy, with a pleasant fragrance. The breakfast offered a rich variety of options. It's conveniently located close to Kuanzhai Alley, making it easy to get around. The front desk lady was beautiful and had an excellent service attitude. When we left, she even gave us cute panda headbands and bottled water, which made the whole experience fantastic.
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Price per night from:€24
Posted on Jul 15, 2026
Piaoluo## Facilities:
1. **Outdated and Poorly Designed**: The facilities are quite old, and the design is impractical. For example, the shower and toilet are in the same area within the bathroom, with no separation. This means if someone is using the toilet, no one can shower, and vice-versa.
2. **Misleading Advertising**: Figures 1 and 2 in the hotel's promotional images, which are crucial for customers before booking, are completely different from what you see upon entering the room (as shown in the last three pictures). I'd like to ask the hotel management: where is the bathtub from your promotional photos? It's turned into a concrete basin, and it's incredibly dirty inside. There was no prior notification upon check-in – it's a complete mismatch from what was advertised.
3. **Hazardous Staircase**: The stairs in the room are extremely steep. You have to be very careful going up, and when going down, you *must* descend backward as per the hotel's instructions, because it's impossible to go down facing forward without falling.
4. **No Internal Elevator**: The hotel doesn't have its own internal elevator, and the staircases within the hotel are also very steep, making it genuinely difficult to carry luggage upstairs.
## Hygiene:
The overall hygiene in the room is acceptable. The wooden floor on the second level is clean, but that dirty carpet really shouldn't be there.
## Environment:
The hotel has been converted from a two-story commercial building. It's not noisy at night and is conveniently located within walking distance of the ancient city's snack street, Nanqiao Bridge, and the subway station.
## Service:
Service is just okay. After checking in, they provide some guide articles about nearby attractions and restaurants, but that's about it.
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Price per night from:€23
Posted on Sep 8, 2026|Deluxe 2-Bed Room
Guest UserOn a long family road trip, I personally prefer staying in a five-star hotel. They tend to be more reliable than those 'five-diamond' rated hotels you find online. While these hotels might have older facilities due to their age, the hygiene, service, and food are consistently excellent! The price also isn't overly expensive, offering good value for money. Just a small suggestion: the breakfast could offer a wider variety of Chinese dishes; the stir-fried large chunks of carrots were quite disappointing!
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Price per night from:€37
Posted on Jul 11, 2026
Guest UserOverall, I'm very satisfied! I stayed here with my child, and it's incredibly convenient, being so close to Chunxi Road and Taikoo Li. The transportation links are excellent. The complimentary breakfast was also high quality with a good variety of choices, which my child really enjoyed. It's perfect for families traveling with kids. I'm very happy with our stay. The front desk staff were also very helpful and promptly resolved any issues.
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Price per night from:€44
Posted on Jul 28, 2026|Comfort Twin Room (Washer + Independent Fridge + Brand Mattress + Desk)
Guest User
The stay was fantastic! The room was spotless and well-ventilated. The staff were polite and professional, offering attentive service. The hotel's location is excellent, with convenient transportation access and a great variety of restaurants nearby. They even recommended some local attractions, which was a nice touch. I'll definitely be back!
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Price per night from:€14