Hotels near Pineapple Shopping Center, Sanya

The hotel building itself is a little bit aged and older but besides that, everything else was beyond excellent! Our e-butler Lucas Ji gone above and beyond. Whenever we had a question about anything, he replied instantaneously!! Rather it is hotel related or simply just asking for directions. The breakfast buffet was the best among our multiple cities trip. Food selections and taste were excellent. Services was again among the best we experienced on our trip. Our son loved the children playroom and the daily activity session. When asked, he reply with we should stay another 2 days before we left Sanya. Would highly recommend to family and friends and also hope to return in the near future !

The Banyan Tree Resort Sanya in my personal opinion one of the best holiday resorts I have ever experienced It was absolutely perfect, the resort environment was amazing and the attention to detail was beyond 5 stars. The staff at the hotel were all able to speak in english to me and made my visit very convenient. The front office manager Iris was not only extremely friendly but also absolutely amazing in accommodating everything I asked for in a very prompt and professional manner. The private beach at the resort was amazing with very calm and clean waters making relaxing at this resort devine, the facilities at this resort are immaculate , everything from the restaurant, corridors to perfectly stocked souvenir shop was amazing. The resort is located a 10 minute taxi to the local town we enjoyed water activities such as surfing and diving we participated in and a selection of restaurants for all pallets however the restaurant at the hotel was delicious with a range of western and Chinese food. We choose the wagu burger and pizza and the food tasted exactly as we get back home. I Fully recommend the Banyan Tree Resort Sanya to any westerners looking for a premium resort in Chinas paradise island.

First time in Hainan and first time back to visit China since 2004! Coming from London and New York, and having stayed in many hotels all over the world, we are truly impressed with the Atlantis and its facilities and amenities - most pleasantly surprised by impeccable cleanliness of the rooms and the public areas of the hotel. The ocean view from the balcony of the room is also fantastic. We have discovered that it is not that straight forward to be a tourist in China (mainly getting onto payment systems, getting local sims, making sure our devices work etc), having a ”butler” assigned to us out proved to be so so helpful - we received the friendliest and most thorough guidance from Elena. When we needed help in a bit of health emergency for my child, she was very responsive even though not on duty that day. The medical staff on duty in the hotel clinic, Miss Wu, was also most patient and obliging. In fact, all the staff in the hotel are trying their best to deliver world class service. The breakfast buffet is a massive spread with a huge variety, though in general it is quantity over quality (nevertheless we must say that the roast duck was done quite well). We only went to Ossiano for drinks but we could tell the cuisine would be exceptional from the complimentary amuse-bouche. There are of course some differences from a comparable grade hotel experience elsewhere - notably, the more than usual sharing of hotel facilities with non-hotel guests is something we are not used to. Apart from many non-hotel guests in the lobby and other public areas posing for photos, they can also pay to use the hotel swimming pools. There are a number of staff in public areas who work on commission to sell activities (shows, helicopter rides, photo shoots), which is also something less common elsewhere. Lastly, if you can figure it out on the chinese payment apps (thank goodness we have teenagers), it is quite fun to rent one of those pink bear electric Vespas and go up and down the strip.

The most memorable destination. I had traveled to in the past 10 years, Sanya, Earthly Paradise Bird's Nest Resort surprised me, a paradise on earth, I was blown away with such a beautiful experience. Starting from the facilities and ending with the most beautiful sunsets I had ever seen. Friendly start always ready to cater to your needs a very clean resort in a tropical Forrest, admirable the work of the staff. A special thanks to Mannager Sun for her help all the way through our stay at the resort. Definitely, we had found a place where to celebrate our good times, an every year celebration for our family from now on. P.S. we celebrated our engagement 💍 this time on at the resort.

Very good hotel with high quality amenities and service. Breakfast options were also plentiful and we stayed for 3 nights and yet we still didnt manage to try everything. There is a private beach area but you cant swim due to the strong waves. One important mistake I made was there are 2 Sheratons, one at Haitang Bay and another at Yalong Bay. We went to the wrong hotel at first and had to book a taxi again to go to the correct one. At check in, there were also a few ladies that went to the wrong hotel as well. So for those booking, just make sure you go to the right one on the day.

Our stay at JW Marriott turned out to be a truly unforgettable and deeply touching experience. During our stay, it happened to be our baby’s second birthday. Sharry prepared a birthday surprise for us that went far beyond anything we expected. It was not just a simple room decoration, but a genuine celebration of a child’s growth, done with real care and heart. The room was beautifully decorated, but what moved me the most was this: almost all hotel staff personally wrote handwritten birthday wishes for our baby, folded each note into a heart, and placed them together in a glass bottle. Seeing that bottle filled with so many handwritten messages from different people was incredibly touching. It wasn’t just five-star service — it was warmth, sincerity, and human connection. What made this experience even more special was that Sharry learned we had stayed at JW Marriott Khao Lak, Thailand, in October last year, and that our wonderful experience there was the reason we chose the JW Marriott brand again. After hearing this, she went the extra mile and coordinated with the team in Thailand to record a birthday greeting video for our daughter. Receiving birthday wishes months later from familiar faces we had met before, from another country, was incredibly emotional and meaningful for us. It truly showed a level of care and connection that is very rare. The hotel also prepared a birthday cake for our baby, and the next day surprised us again with a lovely animal-themed cake. The care didn’t stop at one moment; it continued throughout our stay. In addition, our room was upgraded, and during the entire stay, Sharry checked in with us daily about our experience, always attentive but never intrusive. This kind of thoughtful, genuine service made us feel truly valued and well taken care of. Objective feedback: • The sound insulation of the room door is not very strong, and corridor noise can be noticeable • Breakfast is average, without many highlights • It would be great if the breakfast area could include clear allergen labeling, which would be very helpful for guests with food allergies • The hotel feels more business-oriented and mature in style, and the overall resort atmosphere is not particularly strong Overall, this is a hotel with solid facilities and exceptionally warm, thoughtful service. The sincere, unrequested, and carefully executed details made this stay truly special and memorable.

best events for children l, best location, good service, very enjoyable resort!

Early check-in was possible. Room was very spacious, although it was not brand new. I found the imperfections in furniture and room garnitures to be quite charming, giving it a South-East Asian touch of a very well aged guesthouse. The outside area is very beautiful and properly maintained with a lot of great scenery and places to chill. Two pools - warm one and natural temperature one - we had a pleasant time swimming in both. Seaside is fine, with sunbeds maintained by the hotel, located under mangrove trees’ shade. It is a pretty busy area for a reason, good for sunbath relax and swimming in the sea, so better come early for the best spots. The service was excellent in every department. Restaurants inside the hotel served good food, especially we liked Thai cuisine. Snack station nearby the beach is also good. They even have a fresh fruit shop with a variety of tropical goodies, reasonably priced for a hotel location. We didn’t try out spa however it seemed decent. Overall we enjoyed our stay very much!

The hotel is located on the first line next to the sea. 1 swimming pool is available. Food is good. The room has everything you need. the territory is not big, but well-groomed.

Well equipped. Greta place for family with young kids. The pool is great, and the freebies are quite impressive!