Scenic Hotels in Batam

"I stayed at this hotel once about 15 years ago. Back then, the property was still relatively new, although I remember the room cleanliness was already not up to standard. Returning this time, it is clear that the hotel has not been well maintained. Signs of aging can be seen everywhere, from rusty bathroom light fixtures to damaged toilet seats. Unfortunately, it was raining during my stay, and the bathroom ceiling was leaking. When I checked into the room, it was obvious that the bathroom had not been properly cleaned, as there was hair all over the floor. One of the rooms did not even have basic towels provided. The hotel grounds and surroundings are beautiful, which makes it even more disappointing that the property has not been properly maintained. To make matters worse, I was woken up in the morning by ants crawling on my bed. Overall, the environment is lovely, but the lack of maintenance and cleanliness significantly affected my stay."

"Recently stayed at Montigo with my family as it was my boy’s birthday celebration, and wanted to share our experience. Upon check-in, there was some issue between their system and my booking through the app, which took more than 30 minutes to resolve. Luckily the place wasn’t crowded, and my kids didn’t get bored while waiting. One thing I liked was the baggage delivery service from place to place. Requests can be made through WhatsApp and their response was pretty fast, which made things quite convenient. Currently, one of the restaurants is under renovation, so we had lunch at Tiigo. Personally, I didn’t really enjoy the food, but I have to give credit to the view — that was easily a 10/10. As for the room, we had some issues with the bathroom design/drainage. Water in the bathing area didn’t drain properly and would get trapped at one side of the bathroom. The bathtub water would also flow into the toilet area, making the whole floor wet, especially when my kids were playing in the bathtub. It became quite slippery and my kids actually took turns falling in the bathroom, which was a little concerning from a safety perspective. On the positive side, because it was my boy’s birthday celebration, they were very thoughtful and kind enough to prepare birthday decorations and a cake for him, which was a really nice touch and made the experience feel special. Overall, despite a few areas that could be improved, especially the bathroom setup in our room, we still enjoyed the stay and appreciated their service. I would still come back again, but probably not choose the same room."

"The location is good and near to many eateries and coffee shops. Getting around is easy through ride hailing and the fares are inexpensive. One thing I find irritating is how the light switches were located, particularly for the toilet lightings. The switch was placed besides the room entrance. There is no switch anywhere else to control the toilet lightings, not even outside the toilet entrance."

"Overall, really really satisfied with this place! Booked this hotel with my family of 4. Firstly, the room we book is definitely big enough of all of us :) To be able to have dinner on a table, and having 2 toilets, is really great! SUPER big shoutout to the hotel breakfast - it is one of the best I've ever seen. Absolutely huge, and have probably everything you may expect of a southeast asian breakfast :) Regarding location, yes there are not a lot of things you can do within walking distance, but there is a small mini mart just 3 minutes walk away if you want to grab some snacks or drinks. They also provide shuttle bus service to some selected malls - which is great! We did use this service to Grand Batam Mall :) You will have to inform the concierge beforehand just so they can make sure the mini bus will have enough seats for everyone. However, a slight disappointment happened after - after we arrived at Grand Batam Mall, the driver asked if we would like a ride back later (which is so kind of him), I told him I'm not so sure yet - if I'll need one, I'll send a Whatsapp to their front desk. 30 minutes before I decided to book the mini bus back, I sent a Whatsapp which no one replied, so ended up booking a gojek back to the hotel 30 minutes later. Which makes me wonder if what was the point of the hotel having a Whatsapp haha! It would have been nice if someone replied, even if rejecting me for last minute booking, which I am totally fine with :) Nonetheless, thats the only small point I think the hotel can improve on. The rest of the staff are SOOOO friendly!!! The facilities in the hotel (gym, pool, restaurants) are also clean, looks new, and high end as these are shared facilities with the neighbouring Wyndham Panbil (5 stars). I will 100% recommend everyone to come here, and I would love to return again some day ^^"

"Booked this hotel for my birthday trip and was blown away by the hospitality. The staff are incredibly friendly and polite. I arrived to find beautiful birthday decorations in my room and the team even surprised me by bringing a cake and singing ”Happy Birthday”. Huge thanks to the team for that! Overall, it was a very pleasant stay. The only downside was the noise level in the morning. There was a fitness event at the pool area around 7:30 AM with a lot of loud screaming/chanting for over an hour. It woke me up quite early, which wasn't ideal for a relaxing birthday trip. I’d love to stay again, but hopefully with a quieter morning next time!"

"I had a wonderful stay at the hotel with my husband and son, where I celebrated my birthday. The room was clean and comfortable, and all staff were courteous and attentive. Special thanks to the General Manager, Mr. Bart, for being kind and approachable. It is no wonder the team is excellent under your leadership. Thank you as well for the complimentary drinks. I also commend Pritty for her excellent service at the restaurant. The food was very good, especially the carbonara. I truly appreciate the thoughtful birthday greeting from Zamzam, Noven, Aura, and the rest of the team. Thank you to the front desk and all staff for the warm hospitality."

"Staying here feels comfortable, modern, and welcoming. It’s especially suited for business travelers, families, and anyone arriving via ferry. If nightlife and shopping are priorities, you may prefer Nagoya Hills, but for convenience and upscale service, Grand Mercure Batam Centre is a strong choice."

"Nice view and cosy. Hotel located about 200m up the hill. There are shuttle bus provided certains timing to Nagoya Hill. Breakfast was great with plenty of choices."

"I'm giving five stars to the hotel driver, the service was absolutely excellent! You can contact the hotel the day before check-in to arrange a pick-up from the ferry drop-off point, and when you're ready to leave, you can also book a free ride from the hotel to the pier. It's incredibly convenient. We were so lucky to have this driver; he proactively helped us with our luggage, assisted us with our visa on arrival, and even filled out our immigration cards... The service was top-notch! The hotel environment is also fantastic. Everything about this trip was great, apart from the bad weather. I'll definitely be back!"

"I had a wonderful stay at Batam Marriott Hotel and was truly impressed by the overall experience. From the moment I arrived, the service was warm, attentive, and professional. The staff were friendly and always ready to help, which made the stay feel very comfortable and welcoming. One of the highlights was definitely the breakfast. The selection was diverse, with a wide variety of both local and international options. Everything was fresh and well-prepared, making breakfast a great start to the day. I was also pleasantly surprised by the creativity of the bartender. The drinks were not only well-made but also presented with a unique and thoughtful touch. It added something special to the evening experience and showed great attention to detail. Overall, Batam Marriott Hotel offers excellent service, a great dining experience, and a relaxing atmosphere. I would highly recommend it to anyone visiting Batam, whether for a short getaway or a longer stay."