3-Star Hotels in Sarawak, Malaysia

City Rise Hotel Miri – Spacious Room & Great Location The room was huge and spacious, although our double-bed room had no window. Unfortunately, there was a strong urine-like smell coming from the toilet when we first opened the room door, which was quite unpleasant. I also found some hair beside the bed, so cleanliness could definitely be improved. The basement parking is limited, and one annoying thing is that you need to check in first before you’re allowed to park in the basement. We were told not to park at the side of the lobby even just for a short while while checking in. We explained that we needed to check in first, but the security guard said the area was for police 😂. The security staff at the lobby could also have been more welcoming and friendly. During breakfast at Called Coffee Café, I found it quite funny that they didn’t have latte available. 😂 On the positive side, the location is very convenient, with plenty of places to eat nearby and easy access to Parkson and Imperial Mall. The breakfast selection was otherwise awesome, and the room itself was very spacious. Overall, the hotel has a great location and lots of potential, but there are some areas that could be improved, especially cleanliness, parking arrangements and customer service.

The room was okay, but the service was a bit lacking because they didn’t clearly mention which Jazz Suite it was. That info is important, especially for first-time guests. Overall, the hotel was good just hope they can provide clearer details next time about which suite to go to.

The hotel has an old vintage charm, and you can tell it must have had a grand atmosphere during its prime. It mainly features older furnishings, so it’s suitable if you don’t mind that style. The cleanliness is highly commendable, as maintaining older items requires great care. The furniture is well-maintained, sturdy, and fully functional.

Overall, my stay was very pleasant. The hotel's location is super convenient for getting around, with plenty of dining and shopping options nearby. The front desk staff were warm and friendly, and check-in and check-out were very efficient, with no unnecessary waiting. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was good, ensuring a peaceful night's sleep. The bathroom facilities were well-maintained, hot water supply was stable, and the amenities were complete. The public areas were clean and elegant, and the breakfast offered a wide variety of choices that suited my taste. The only minor drawback was that the lighting by the window was a bit dim, but it didn't affect the overall experience. The value for money is quite high for this area. I would definitely choose to stay here again if I'm passing through, and I recommend it to friends who are traveling.

Overall Experience recently stayed at Hotel Abell Kuching and had a wonderful experience. The hotel offers great value for money and sits in an excellent location. From check-in to check-out, the entire experience was smooth, pleasant, and highly satisfying. We would definitely choose to stay here again on our next visit to Kuching.Room Quality & Cleanliness, The room was exceptionally clean, tidy, and well-maintained. The housekeeping team clearly does a fantastic job ensuring everything is spotless before guests arrive. The bedding was fresh, the towels were pristine, and the overall room environment felt very hygienic and comfortable to rest in after a long day of exploring.Staff & Front Desk Service, A huge highlight of our stay was the staff. The front desk team was incredibly friendly, welcoming, and professional. They greeted us with warm smiles and handled our check-in swiftly. Throughout our stay, they were always ready to assist with directions and local recommendations, making us feel right at home.Dining & Room Service. The breakfast provided was absolutely delicious. There was a good variety of options to choose from, and everything tasted fresh and well-prepared. It was the perfect way to start our mornings. Additionally, we ordered room service during our stay. The food arrived hot, the delivery was prompt, and the service was executed with a great, polite attitude.Minor Issue Swiftly Resolved. The only minor hiccup we encountered was a slight drain smell in the bathroom upon arrival. However, as soon as we notified the staff, they took immediate action. The maintenance team settled the issue completely and efficiently, showing just how attentive and responsive the hotel management is to guest comfort.

Room 811, malfunction outdoor A/C unit, only have hot air. Around 9pm no more hot water supply, only have cool water, can't take a bath in the bathtub. Smell dusty carpet. Moved to room 713, everything is fine, just a broken TV screen, and this room only has a shower, no bathtub... Morning breakfast have white rice, mee goreng, chicken hot dog, meat roll, hard chicken kicap and red baked bean. Other row, orange juice, apple juice, warm water and cool water. Another row, croissant, muffin, white bread, golden bread, jam n coffee n tea. N the worst part is the iban female chef or kitchen helper who fry the egg, her dealing bad attitude toward all customer, when order egg, She always said Can u wait?! Don't order if you can't wait!!! Still have five more people order to cook!!! Then the customer ordered, she didn't take note of the order and give the queue number or place the plate in order. She worked in a chaotic state, due to no proper SOP and managing her order or pre making food in order. Need to audit her way to manage order. After I waited 25 min, I goto take my 2 pcs egg order, but she missing 1 pcs egg, when I ask politely can I have another egg order, then she get mad at me, scolding me I didn't order 2 pcs egg at first, but I said I had told her 2 pcs egg before, then she shut up. After I take the egg to my table, I hear she mumbles in Bahasa Iban said that Chinese Pig only knows... then smaller voice I don't know what she said. I turned and I saw no one beside her, definitely not talking to anyone... The whole breakfast time was good, but the staff had a bad attitude and ruined our mood to have a good experience... Suggestion: If the egg cooking station is too hard to manage, just put half boiled eggs and hard boiled egg at there, then make a big batch of scrambled or omelette and put it in a tray. The image of a professional chef preparing the fresh food, is failed by that bad attitude staff. Just save some money from hiring that staff and cook good food for customer.

The amenties are old and limited toiletries. Need to bring your own. Cleanliness need improvement especially bed sheet. Location are great!

I had a pleasant stay at this hotel. The room was clean, spacious, and well maintained. The staff were friendly and always ready to help. The location was also very convenient. I would happily stay here again.

Excellent experience during my recent stay at this hotel. The check-in procedure was exceptionally smooth and welcoming, thanks to Mr. Nasrul at the reception desk. He was incredibly helpful, professional and efficient, ensuring we felt valued from the moment we arrived. His warm hospitality and attention to detail set a wonderful tone for the rest of our stay. The entire experience was fantastic and I will certainly recommend this hotel to others. Please convey my sincere appreciation to Mr. Nasrul for his outstanding service.

Stayed at Wiwo Hotel recently. Overall okay, but quite a few things can be improved. Cleanliness could be better, and the toilet had a bit of a smell. In the room, the TV couldn’t turn on, one of the bedside lamps wasn’t working, and we also couldn’t figure out how to switch on the light near the vanity mirror. Small things, but it did affect the stay a bit. Hopefully they can fix these issues for a better experience next time.