Absolutely cannot fault this hotel at all! We spent 4 nights in Rome and it was absolutely perfect. The staff are all so friendly and the rooms are stunning. Our room was spotless and they always added nice little touches. The spa was a huge bonus after walking all day. The hotel is perfectly situated to get to all the landmarks and really close to the metro station. Furthermore, it was my girlfriend’s birthday (which I didn’t tell them about) and we came back to a gorgeous cake and champagne waiting in the room. They also left roses for Valentine’s Day. I honestly cannot thank all the staff enough for everything! This is the best hotel in Rome and we will definitely be back. Thank you aleph for such a memorable trip!
Hotel near Termini Central Station,Rome17.3% of visitors choose this area
JJiqimaojiadejiqimao2025.08.05
Facilities: All quite new.
Cleanliness: Very clean.
Environment: A direct walk from the train station, with delicious Chinese restaurants and a large supermarket nearby. The location is excellent.
Service: Excellent and responsive. The breakfast was plentiful and beautifully presented, overlooking the ancient Roman walls. The mornings in Rome in late July weren't hot at all, and sitting outdoors was very comfortable. This was the best hotel on our trip to Dubai, Italy. Thumbs up 👍
Sofitel 🏨 Health is very good, facilities are good, the environment is OK; breakfast is delicious, the restaurant service staff is more polite and thoughtful, keep smiling; unfortunately Italy 🇮🇹 Rome Sofitel Sofitel 🏨 staff do not know what is going on? The attitude of the five-star hotel I have ever stayed in is the worst. The hotel service staff at the door never pulls the door to the guests (it is not only us to observe), the chat content is full of impolite and swear words 🤬, the quality is amazing, the attitude is speechless, impolite, Not thoughtful, not service, do not know their work content and work attitude. Is it the Sofitel Sofitel in Italy 🇮🇹 that does not employ qualified personnel? Or is the company not responsible for employee training? Or is the company's salary dissatisfied? Or is this the case with the Italian 🇮🇹 Roman staff? (Other Italian 🇮🇹 hotel staff are polite! ! ! ) Or are these Sofitel Sofitel hotels that specialize in working as God?
For your reference only.
Hotel near Rome City Centre,Rome26.3% of visitors choose this area
GGuest User2024.05.21
A beautiful hotel in the heart of romeo - location simply couldn’t be better. The staff are amazingly friendly and went the extra mile after i busted my ankle in rome. Special mention to the front desk and the door man who always greeted us with the warmth of a long lost cousin and were amazingly helpful throughout. They also have the best cappuccino i’ve ever tasted in my life! i’d recommend this hotel to anyone without reservation.
Hotel near Spagna,Rome11.1% of visitors choose this area
YYANGLIU2019.12.29
The noise is very loud. I live on the first floor of the annex building. I can hear walking below upstairs. The room doesn't taste good without windows.
The room is clean and tidy, the location is good, the security is good, the service attitude of the hotel staff is good, and the breakfast is also very good; the hotel facilities are relatively modern and comfortable, and the advancedness is relatively high. The French style is simple and generous, comfortable and fashionable, and the cost performance is relatively high; I am quite satisfied with the living experience; it is for your reference only.
Location and transportation: The hotel itself is located next to the US Embassy in Italy, which is considered a safe area. However, there are few suitable restaurants and small supermarkets within 1 kilometer around. The bus or subway has to go at least 800 meters to about 1 kilometer.
The hotel's security settings are average, and you don't need to swipe your card to enter the hotel gate or reach each floor.
The biggest bug in hotel rooms is that the bathroom shower room is not well designed. Water easily overflows the shower room and flows everywhere in the bathroom. If you don't pay attention, the water may flow to the bedroom area when a girl washes her hair. This is very bad. Fortunately, we only stayed in this hotel for 2 nights, so we could only solve this problem by laying towels on the floor.
Mini bars also charge a fee, and the fees are relatively reasonable. Just fine.
This hotel is a hotel that I will not stay at twice. Personal living experience is for your reference.
I often stay at Marriott hotels, so I made a reservation this time as well.
The room was very spacious, and the bath and toilet were very clean.
The breakfast was also delicious, and the location is only a 10-minute walk from the downtown area, so I highly recommend it!
Hotel near Termini Central Station,Rome17.3% of visitors choose this area
GGuest User2024.08.27
Location is excellent as it allows traveler to go from the central railway station to the hotel by a walk (5 mins) and avoid queuing for taxi that in Rome are notoriously rare and scam tourist and Italians alike. Downside is that at night (I'd suggest avoiding walking around past 10pm) the area is unsafe due to the large numbers of homeless people wandering around. Hotel itself was great, polite and helpful staff, beautiful setting (in particular the dining/breakfast area) and nice rooms, quite spacious by Rome standard. Breakfast was good, specially if you prefer a sweet breakfast (excellent cakes!) but somewhat lacking of savory options.
Excellent Hotel in incredible position overlooking Rome and Villa Borghese. Will be back for sure!
Very Good
112 reviews
8.9/10
Price from
AU$630
per night
Check availability
See All 5-Star Hotels in Lazio
Recent Reviews for Lazio Hotels
See all
8.3/10
Very Good
JJIAKANGImpressed, the hotel location is great, especially the room facing the Colosseum. The hotel staff is very conscious of service. When they leave the hotel, they also take their luggage and take a taxi, because the birthday, the hotel specially prepared birthday cakes, cookies Blessing card, send a bottle of champagne, have kitchen cooking for breakfast, get up early to watch the Colosseum morning glow, bathing facilities are very good, water temperature adjustment is very convenient, the room is rich in decoration, and the Chinese like to drink hot water. The water is relatively clean
GGuest UserLocation is excellent as it allows traveler to go from the central railway station to the hotel by a walk (5 mins) and avoid queuing for taxi that in Rome are notoriously rare and scam tourist and Italians alike. Downside is that at night (I'd suggest avoiding walking around past 10pm) the area is unsafe due to the large numbers of homeless people wandering around. Hotel itself was great, polite and helpful staff, beautiful setting (in particular the dining/breakfast area) and nice rooms, quite spacious by Rome standard. Breakfast was good, specially if you prefer a sweet breakfast (excellent cakes!) but somewhat lacking of savory options.
DDanThenOur stay at Palazzo Roma was simply wonderful. A perfect blend of heritage charm and modern comfort. The hotel is beautifully renovated and immaculately maintained, preserving its classic Italian elegance while offering a refreshed and refined ambiance. Every corner, from the art-filled hallways to the grand dining rooms with frescoed ceilings, felt like stepping into a piece of Roman history.
Breakfast was an absolute highlight — beautifully presented, with fresh pastries, breads, and a delightful selection that made every morning feel special. The service throughout our stay was warm, professional, and genuinely attentive, making us feel both welcomed and cared for.
Our room was spacious, elegant, and perfectly comfortable — a true retreat after exploring the city.
Palazzo Roma exceeded expectations in every way, and we will definitely return on our next visit to Rome.
GGuest UserHotel facilities are very good and modern, mini bar has a lot of things, free of charge. Clean the room every day and send different small desserts. The hotel is located in the city center, walking distance to attractions. It is surrounded by shopping centers, Plaza de Espana. But the hotel breakfast is not a buffet, there are three packages to choose from, the choices are limited, the service is slow, and the staff are not in place. Hotel valet parking is a parking lot at 60eur one night, it is difficult to find a parking space on its own.
BBenxianshengMr.BenFacilities: The hotel is a renovation of an old house, and has the common problems of old European hotels.
Hygiene: The sanitation conditions are good, and there are some sanitation blind spots, but they are not often used.
Environment: The hotel is located in a relatively balanced location, and the walking distance to each check-in point is basically controlled within 15 minutes
Service: The service attitude is very good and can answer many questions
GGuest UserAbsolutely cannot fault this hotel at all! We spent 4 nights in Rome and it was absolutely perfect. The staff are all so friendly and the rooms are stunning. Our room was spotless and they always added nice little touches. The spa was a huge bonus after walking all day. The hotel is perfectly situated to get to all the landmarks and really close to the metro station. Furthermore, it was my girlfriend’s birthday (which I didn’t tell them about) and we came back to a gorgeous cake and champagne waiting in the room. They also left roses for Valentine’s Day. I honestly cannot thank all the staff enough for everything! This is the best hotel in Rome and we will definitely be back. Thank you aleph for such a memorable trip!
GGuest UserI cannot even put into words how this place took my heart in a whirlwind. This is truly the most beautiful hotel with some of the kindest and friendliest souls, I’ve ever been to. I was welcomed like a queen, because it was my birthday, got an upgrade and beautiful gifts like a flower bouquet, a bottle of very nice prosecco and a delicious tart. The room - the junior suite - was just breathtaking. The materials, the love to every single detail, the smell of the highest quality materials used… an absolute dream. So is the whole hotel. The Minerva bar and the roof top restaurant Gigi with its view over Eternal City- what can I say?? I’m madly in love with- ti amo, La Minerva ❤️
AAnonymous UserSuch a lovely hotel with staff who couldn't do enough to make it a perfect stay. I saw some of them being given a hard time by not-so-gracious guests, and all of them were able to handle it with complete professionalism. Very well trained and kind to us. We would definitely recommend this hotel.
BBuerderenThe hotel's design and ambiance are both beautiful and artistic, and the service is excellent. Although the room rate doesn't include meals, the hotel does provide them. The hotel has a full kitchen with an induction cooktop, oven, and cutlery. The refrigerator is stocked with eggs, three meat options, and milk and yogurt, all free. Other drinks and food are subject to charges. Since I had an early flight, the hotel thoughtfully provided snack boxes.
The rooftop bar on the 5th floor offers a beautiful sunset in the evening, but beware of skuas flying over to snatch your food.
The last photo is of an ancient building next to the hotel.
GGuest UserThe room is large, the view is beautiful, the facilities are a little old, but very clean and easy to use. The bath products are very high-end. The hotel staff is very polite, the service is good, and the English communication is smooth. All the food is very fresh and delicious, especially the hotel's Uliveto restaurant, which is open all day and every dish is very delicious! The location is on a hill outside the city, and the air is good. It is a 5-10 minute drive from the Vatican and only 25-30 minutes from the city center. You can take the hotel shuttle or taxi, and it is very convenient to go to the attractions
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.