4-Star Hotels in Lima Province, Peru

Our room was clean and very spacious. Staff were friendly and we even got little treats on some evenings, such as chocolates or alfajores waiting in our room with a note from housekeeping - this was unexpected but a lovely touch, and much appreciated! Another perk was the free water refill machine in the lobby which is great for the environment and also saved us a lot of money in buying water bottles each day. The breakfast buffet was varied and great. The hotel was also in a great location and walking distance from many attractions and restaurants. We were scheduled to arrive in the morning and informed the hotel in advance. We were told early check-in would be subject to availability on the day. Unfortunately the hotel was fully booked when we arrived so we had to wait until the check-in time. I understand check-in times are set but it would have been good for the reception staff to be honest with us about this, rather than telling us the room would be ready in an hour, then after an hour saying it would be another hour etc (we ended up waiting 7 hours!). That was the only downside, but overall we had a great stay.

The hotel is located on the edge of San Isidro district and a relatively convenient distance to major parts of Lima (e.g. Miraflores, historic centre, and Airport), taking roughly 30 minutes to 1 hour by Uber. It is in a safe and quiet area within close reach of greenery, restaurants, convenience stores, and cafes. Room and bathroom were clean and well-maintained. However, for a business level hotel that is part of the Hilton brand, the lighting in the rooms are very poor with only bedside and tableside lights. Breakfast buffet was good with decent variety and continued supply of food. Gym was up on the top roof and gave a good view of the city, though it is small and machines are basic. Housekeeping staff were generally very helpful and polite. Receptionists at my check-in / check-out seemed to be grossly unfamiliar with the process and took a long time to get things done, sometimes asking repeated questions. Some of the breakfast staff was also a little less than polite. Overall a fine experience, but a bit less than the standard expected of a business-level hotel such as this.

This hotel is flawless. It has a beautiful warm heated swimming pool the rooms are beautiful with the breakfast is perfection. This hotel could use a concierge but it is a very upscale hotel and if you're paying less than $150 a night then you have got a steal for a room. The architectural features and the technology of the hotel was outstanding. You couldn't stay at a more Chic lovely Hotel. Make sure you get breakfast included because it is delicious treat filled with nutritious and exotic foods. Thought was put into every element of the building and in the concept of this hotel.

The hotel is new and beautiful. Conveniently located, right on the waterfront, the airport is a 30-minute drive away. Keep in mind that this is the second line and you won't get a sea view, as the adjacent Intercontinental is right in front of the hotel. The hotels are connected by a shared courtyard; breakfast is at the Intercontinental, and the pool is there too. The breakfasts are good, but we didn't get any coffee on the first day, even though we asked three or four times. The pool is small, but there weren't many people there, so it was quite comfortable. In our room, the shower faucet kept falling off—and this is in a new hotel. The light switches are also set very strangely. And when we checked in, at night, the air conditioning was on full blast, 18 degrees Celsius, and it was incredibly cold! And the windows don't open! We couldn't warm up, and the bedding was cold and damp, too, which was unpleasant. Otherwise, everything was fine.

The hotel itself looks very nice. The rooftop jacuzzis and pool were amazing, and the gym was honestly one of the best hotel gyms I’ve ever seen. However, I was really surprised by how poor the room amenities were considering the price of this hotel. They don’t even provide basic complimentary things like drinking water. There’s literally a brochure in the room showing a list of extra items you can buy, including things like a toothbrush, toothpaste, a comb, shower caps, and other basic necessities. Having to pay extra for every little thing felt honestly a bit embarrassing for a hotel in this price range. Because it was always supposed to be for free. Never in my life I paid for dental kit in a hotel…. The breakfast was also pretty disappointing. Honestly, I even felt like waking up early for it was not worth losing sleep over — I would rather have stayed in bed longer than wake up for that breakfast:(

Exceeded expectations! The location is superb, convenient for getting everywhere. Next door is Siete Sopas, and it's close to Wong King (not good, by the way) and the Inca Market (remember to bargain, cash makes it easier to haggle). Within a ten-minute walk, you'll find Kuna and a bubble tea shop. Kennedy Park is also a ten-minute walk, where artists sell paintings (again, cash makes it easier to bargain). The service was excellent; as soon as we got out of the car, the doorman quickly came to help with our luggage, and the front desk and lobby staff were all smiling, warm, and attentive. The hotel's security is also good; you need to use your key card for the elevator, and it only goes to your own floor.

Service was great as usual by the receptionist and really appreciate the warmth and smile from Stefanny. The swimming pool is a heated one so I could swim in it even though it was a cold day. Loved the welcome drinks and the amenities (coffee machine, body lotion, body shower, hand soap, shampoo, thick and soft tissue paper). The beds and pillows are comfortable, there’s a usb charger at the table. It’s a really convenient place near Kennedy park. Note that no cotton pad or cotton buds, toothbrush, shower cap were provided but I am ok with that. Security was really nice too, was waiting for Uber at night by the street and he would walk out to wait with me just to be safe.

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This is my second time staying at this hotel in Lima. I value the good location of the hotel and the slightly safer area. But I probably won't stay at this hotel next time. The smell in the room is too strong. If you are on a low floor, there is a building opposite, so I don't dare to open the curtains, it's quite uncomfortable 😣

It's very convenient as there are restaurants, supermarkets, laundry facilities, and everything else within walking distance. The only thing that bothered me was that the water pressure in the shower was not adjustable, but considering the balance between price and quality, I'm satisfied.