Phuket Hotels with balcony

The staff here are all very friendly and extremely enthusiastic. We especially appreciate Rach's proactive and friendly service. Although the lobby is a bit far from the rooms and we had to call the front desk every time we went out or came back, the shuttle service arrived very quickly and never delayed us. Even when we returned late, there were always staff members on standby to drive us back to our room immediately. The hotel provides shuttle services to and from the Old Town and Central Festival. It would be even better if we could take the shuttle to the Old Town and then be picked up from Central Festival on the return trip. The room was spacious, clean, and the air conditioning was excellent, though the water pressure was a bit weak. The hotel environment is quiet and peaceful, making it a perfect place to relax. I would definitely want to stay at this hotel again!

Location: The hotel isn't close to the airport; a taxi is your only option and it takes about 40-50 minutes to get there. It's located on an island, and you're picked up by speedboat to reach the hotel. Ambiance: The hotel itself isn't very big. The restaurant, cafe, beach, and pool are all in one area. Evenings can be a bit dull because, being on an island, you're limited to the hotel's restaurant. However, the restaurant's value for money is disappointing – it's expensive and the food is just average, which is a downside. Hygienics: The room's cleanliness is good, but there are quite a few mosquitoes and other small animals.

The service was exceptionally friendly and attentive to all our needs. At breakfast, they proactively offered coffee refills, and our room was tidied up meticulously and thoughtfully every day. A big thank you to Uma! The room decor was quite modern, and there were several spacious meeting rooms. Breakfast was decent, especially the eggs with crab meat – a fantastic touch. The gym equipment was comprehensive. As for the daily activities, if you wanted to participate, they were very enthusiastic and helpful. They also offered Punchbowl at a set time every day, which was delicious; I highly recommend checking it out, as it wasn't crowded when we were there. There are two restaurants inside: a Thai restaurant and a Western one. The Western restaurant was quite good, but the Thai one was just okay. I had read reviews on other platforms saying it was exceptionally tasty, but I found the flavors weren't as rich as I expected.

We stayed in superior room No. 2507 in May 2026. Overall, the impressions were positive. The room is in good condition, everything shines and sparkles. 2 king size beds, semi-hard mattresses, 2 pillows each, a bedside table, a lamp between them. The TV is not a big Samsung, not a smart TV. The refrigerator is small, without a freezer. It contains paid nuts, beer, water. 2 bottles of water, sugar, tea, coffee, cream, 2 cups, 2 glasses, a kettle - the standard set of each hotel. Balcony with access to the jungle, with dryer, 2 plastic. armchairs, a table, and an unpleasantly humming air conditioning fan unit. This is a minus. The built-in air conditioner with controls on the wall blew where it was needed - not on the bed! The downside is that there is a door to the adjoining room; you can hear perfectly well what is going on with your neighbors. The toilet is standard with a hygienic shower. The shower room is large with a rain shower head on top. The pressure is strong, hot water comes out almost immediately, which is a definite plus for the hotel. It was a little dark in the washbasin, and I had to go out to the mirror and go into the room to shave. There is also not enough light in the room. Thais invariably create evening intimate twilight😁. The door is locked with an electronic lock and 2 key cards are issued. We had a reservation without meals. But according to stories, the food on the Chanalai network is not even bad. They provide 3 towels, including a beach towel. There are 2 swimming pools. There are jets of Jacuzzi hydromassage with good pressure. Second pool on the roof. Everything in the pools is great, only for children. Depth 1.1 meters. Swimming is very difficult, your feet constantly touch the bottom! There is no territory. The building is shaped like the Russian letter P, and the same shape is the pool with sun loungers and a bar. We checked in at 13-00, offering welcome ice cream and a sweet drink. Opposite the hotel there are a number of fruit outlets, a restaurant and a minimart store. 500 meters to the nearest seven/11. And 900 meters to the beach. There is a one-time transfer to the Jangceylon shopping center in Patong, we took advantage of it on a rainy day. Markets and retail chains in Patong, unlike Karon, are very developed. Summary: not a bad 3 or 4 star hotel, it’s up to you to decide. The downside is the depth of the pools. Отдыхали в улучшенном номере №2507 в мае 2026. В целом впечатления положительные. Номер в хорошем состоянии, всё блестит, сверкает. 2 кровати Кинг сайз, полужесткие матрасы, по 2 подушки, тумбочка, светильник между ними. ТВ не большой Самсунг, не смарт ТВ. Холодильник маленький, без морозильной камеры. В нем платные орешки, пиво, вода. 2 бутылки воды, сахар, чай, кофе, сливки, 2 чашки, 2 бокала, чайник – стандартный набор каждого отеля. Балкон с выходом на джунгли, с сушилкой, 2 пластик. кресла, столик, и что неприятно гудящий блок вентилятора кондиционера. Это в минус. Встроенный кондиционер с управлением на стене дул куда нужно - не на кровати! Из минусов это дверь всмежный номер, слышимость прекрасная, что происходит у соседей. Туалет стандартный с гигиеническим душем. Душевая комната большая с тропической лейкой сверху. Напор сильный, горячая вода почти сразу идёт, что несомненный плюс отелю. В умывальнике темновато, для бритья приходилось выходить к зеркалу в комнату. Света в комнате тоже не хватает. Тайцы неизменно создают вечерний интим-полумрак😁. Дверь запирается на электронный замок, выдают 2 карты-ключ. Бронь у нас была без питания. Но по рассказам кормят в сети Chanalai очень даже не плохо. Выдают по 3 полотенца, в том числе пляжное. Имеется 2 бассейна. Есть струи гидромассажа джакузи, с хорошим напором. Второй бассейн на крыше. Всё в бассейнах прекрасно, только детям. Глубина 1,1 метр. Плавать очень тяжело, постоянно задевает ногами дно! Территории нет. Здание русской буквой П, и такой же формы бассейн с лежаками и баром. Поселили в 13-00, предложив приветстве

I had a wonderful stay at Graceland Resort—I can’t be any happier. I arrived pretty late at night, and all I asked for was a nice, quiet room. The front desk lady Jenny at that time of night was incredibly considerate and sweet .She upgraded me to a pool room, and I truly appreciate that. Also, there was a lovely cleaning lady Kanyakorn who cleaned me room every day and was very attentive and pleasant , she let me borrowed the iron exceptionally longer period of time😅Overall, I felt taken care of and very welcomed. The service and hospitality were excellent. The breakfast was okay—I’d rate it about 6.7 out of 10—but the hotel itself is beautiful. It has a couple of pools and it’s right on the beach, with many restaurants around. Hotel got a small gym as well which is good enough for few days workout and oh yes they offer complimentary half an hour morning trainings as well which was nice . I also remember a v kind gesture from them i ordered late night food and they forgot to deliver to bring and on being reminded the food and beverage manager felt terribly sorry and wanted to send free meal next day which wasn’t needed for me so I declined politely but they were so sweet they still ended up sending a fruit platter to room.In all , with such great hospitality, I would definitely come back to the hotel. Customer service was awfully wonderful.

My first time staying at a deck dorm style.The manager was willing to come, and did check in for me in the middle of the night. Do the 200 Baht refundable deposit. Give me the towel. Informed me to the rule of no sandal/shoes at 2nd floor to maintain the floor kept clean. That is all you can see. Nice room, chill, no noise in the room, and other ”I am sleeping” rules. If you have an issue of not using sandals in the bathroom, then honestly you just need a hotel with a private room. Yeah, upper deck was scary. I dreamt of falling down 😪 Well, deck dorm style is not just for me. But a good experience here, and with 217 Baht (including tax) I paid, it is worth the money. This hotel provides breakfast too. Something I don't really expect 😁😁 They also give me a key gift over a checkout. For sure, I get my 200 Baht back.

I've been coming back for three years in a row, and it feels just as warm and welcoming as coming home. It's just that during the rainy season, there are very few people. They call it the rainy season, but it really just means it rains frequently for about ten to fifteen minutes, then clears right up to a sunny sky. It's a different kind of experience, and still offers great value for money.

Overall, it was a very good stay. Orn was nice and accommodating and even helped move me to a higher floor the next day. Berna from the restaurant was also friendly and took the time to chat, which was really nice. The room was refreshed while I was out during the day, which was great, but it would’ve been helpful to be informed beforehand since my personal belongings were left around. Just a small note — the bathrobe wasn’t set up initially, and only two pillows were provided for a room meant for two guests, so I had to request extra pillows.

The rooms and garden views are uniquely designed, simple yet elegant. On the first night, there was some noise, possibly from children upstairs, but after I reported it to the hotel, it was resolved within fifteen minutes, and they upgraded me to a better-located room. The luggage service, cleaning service, and front desk service were all quite good.

Spectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing. Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.