Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 8, 2026|Medium Room
Guest UserGreat hotel with fantastic, spacious rooms and really friendly service, from the bar staff to the front desk. It's wonderfully quiet, the beds are superb, and the facilities are excellent. And of course, don't forget the free bikes you can borrow! The complimentary minibar and the great in-room box are always a nice touch too! Would happily stay again!
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Price per night from:NZD 391
Posted on Aug 21, 2026|Medium Room
Guest UserA magnificent place for traveling around Switzerland from Zurich. Very clean and smells good. Premium quality shower amenities. We were offered a room on the 7th floor, where we couldn't hear the parties on the ground floor. Good sound insulation. Also on the 7th floor were a sauna and a gym with scenic windows.
The mini-bar in the room was free. It included: water, cola, beer, nuts, and a chocolate bar.
Everything was very tasty.
Thanks to the staff and the hotel for the warm welcome and excellent service!
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Price per night from:NZD 514
Posted on Aug 17, 2026|Standard double Room Non smoking
Guest UserI came to Switzerland to enjoy the beautiful views, scenery and everything this amazing country has to offer, so I wasn’t expecting my hotel stay to become such a special part of the trip. ❤️🇨🇭
A big thank you to the Front Office team at Crowne Plaza Zurich for making my birthday so memorable. Even though I spent most of my time out exploring Switzerland, coming back to such a thoughtful birthday surprise made the day even more special.
A special thank you to Sophie, who noticed that it was my birthday and took the time to arrange everything. The flowers, chocolates, champagne and the beautiful room setup were such a lovely surprise. It was such a thoughtful gesture and honestly made me feel very special.
Thank you to Sophie and the whole Front Office team for going the extra mile. ❤️
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Price per night from:NZD 277
Posted on Apr 16, 2026|Comfort Room With Double Bed
GooJetI had a genuinely pleasant stay and would definitely recommend this place to others. From the moment I arrived, the staff were friendly, attentive, and very easy to communicate with. Any requests I had were handled quickly and efficiently, which made the whole experience smooth and stress-free.
The room itself was clean, well-maintained, and thoughtfully arranged. Everything I needed was available, and the facilities were in good condition and easy to use. I especially appreciated the comfortable atmosphere — it felt like a place where you could truly relax after a long day. The environment was also quiet, which made it easy to get good rest.
In terms of overall experience, the hotel offers great value for money. Both the service and the facilities met (and in some aspects exceeded) my expectations. It’s clear that attention has been paid to the details that matter for a comfortable stay.
If I visit again in the future, I would definitely consider staying here again. I’d also be happy to recommend it to friends or anyone looking for a reliable and comfortable place to stay.
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Price per night from:NZD 316
Posted on May 27, 2026
Anonymous UserIt is in good location and easy access to tram and bus. Clean and new modern interior, nice view of city, good price and around is real living vibe, better than center to stay.
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Price per night from:NZD 219
Posted on Mar 28, 2026
Guest User
Please be careful of hidden charges when checking in.
The room itself was fine, but the front desk service wasㅠdisappointing. They should clearly explain any additional costs to foreign guests before charging them.
For example, although I stayed alone, I was initially charged city tax for two people without any confirmation.
The receptionist also asked about breakfast very quickly, and I thought it meant I could skip it. However, they were actually asking if I wanted to add breakfast. They never mentioned the price (27 CHF), and since English is not my first language, I didn’t fully understand the situation.
As a result, the breakfast charge was added to my bill without a clear explanation.
I didn t charge their, but the whole experience was uncomfortable and could have been avoided with clearer communication.
I don’t think there was any bad intention, but the communication was unclear and made the experience uncomfortable. This situation could have been avoided with better explanation.
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Price per night from:NZD 279
Posted on Jul 29, 2026|Standard Room With A Double Bed (160x200 Cm)
Guest UserThe hotel reception was average, and the room was too small, with no space to open my suitcase. It's not too far from the train station, and even though there's an uphill walk from the station to the hotel with luggage, it wasn't too tiring. Due to my own oversight, there was a huge difference between the price I booked in advance and the same-day rate, and my attempt to get a partial refund from the platform was unsuccessful.
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Price per night from:NZD 375
Posted on Jan 1, 2026|Superior | East Wing Building
Anonymous UserI absolutely do not recommend staying in the east wing. To get there, you have to walk through quite a long tunnel from the main building. The rooms are very small, and the bathroom is super cramped too (if you open the door, you have to close it again to use the toilet because there's no space). The room isn't even big enough for two people to sit down and eat takeout.
Furthermore, something I found quite uncomfortable is that the room doesn't have windows that open. I like fresh air, and that makes the atmosphere feel stuffy and dry. When I booked, I didn't check the room type carefully and didn't expect to encounter so many inconveniences.
Before checking in, reception told me I could pay extra to switch to a better room, and that there were many large rooms available in the main building that night. (At hotels like InterContinental or Marriott, in situations like this, I usually get a free upgrade). If there are so many rooms available, I don't understand why they don't let you try one without charge. (I'm just giving my opinion; I know the hotel isn't obligated to do so).
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Price per night from:NZD 544
Posted on Mar 15, 2026|Studio
BaibaiyiyiThis hotel shares a building and front desk with an Ibis. The room was quite spacious, with central air conditioning, a fridge, microwave, and basic kitchen facilities. It's about an 8-minute walk from Zurich main station, which is very convenient. Be aware that you need to actively request room cleaning at the front desk, otherwise, it won't be done. Also, the Wi-Fi signal in my room was poor; I'm not sure about other rooms. Overall, I was quite satisfied, and the front desk staff were very friendly.
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Price per night from:NZD 495
Posted on Sep 5, 2026|Studio Mini, Kitchenette
Guest UserCriticism for:
Check-in was online only, no staff present. The location is right next to busy roads, including a tram line. Surprisingly, I still slept well. The water in the sink barely drained and would back up to overflowing. The space between the faucet and the sink was far too small. The staff spoke almost no German/Swiss German.
Positives:
The breakfast staff were very friendly and extremely helpful. The breakfast was good. The location (aside from the roads right next door) is great. You can get into the city very quickly. The room furnishings are modern, and the room layout is well-designed.
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Price per night from:NZD 349