Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 6, 2026
Valarie474A Sanctuary When I Needed It Most
I arrived in Taiyuan not feeling well and ended up staying seven nights without ever leaving the room. Labor Day holiday, full DND stretches, just me and delivery apps. And honestly? It was exactly what I needed, and this hotel made it possible.
Let me start with the moment that defined this stay. My housekeeper came in most days to refresh the room, and each time I'd ask for the same drinks. After a few days he just knew -- knew what I wanted, knew I wasn't feeling well. He'd heard me coughing while he cleaned and was clearly paying attention. On my last day, when I had DND up and didn't want any service at all, he quietly left a bag of my favorite drinks outside the door anyway. No knock, no disruption. Just a person who had been paying attention all week and wanted to take care of me. That kind of warmth doesn't come from a training manual. I won't forget it.
The room itself held up beautifully for a long stationary stay. Clean, accurate to the photos, well-appointed. Floor-to-ceiling windows, two bathrooms, excellent shower pressure, generous storage, a proper tea set, and a beverage bar housekeeping kept replenished without being asked. The slippers were genuinely excellent -- better than some five-star properties I've stayed at.
For seven nights of recovery during a national holiday, this hotel and its people delivered everything that mattered.
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Price per night from:PHP 4,702
Posted on Feb 23, 2025
Xinsuiyidongyongwangzhiqian
Facilities: Complete and perfect
Hygiene: Clean and tidy
Environment: Comfortable and warm
Service: Polite and enthusiastic
The meal was hearty and delicious! !
Stayed here multiple times, the service is always excellent. Recommended to friends. If you need accommodation, don't hesitate to experience it yourself, you will definitely be satisfied! ! !
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Price per night from:PHP 3,434
Posted on May 30, 2026
PaiguCalling itself a designer hotel, and it truly lives up to its name! The overall environment shows a significant investment and meticulous attention to every single detail, which is a huge step up from the standardized experience of business chains. They also offered complimentary afternoon tea and midnight cocktails, which were amazing to enjoy while overlooking the city of Taiyuan from above. Plus, they included a thoughtful gift bag, complete with aged Shanxi vinegar – the hotel really goes above and beyond!
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Price per night from:PHP 2,545
Posted on May 7, 2026
Guest UserThe hotel has a state-owned enterprise management style, there is the shadow of an old star hotel, and it is safe to live. The staff's service attitude is very good, that is, the toilet and other facilities are a bit old, but the cleaning is still clean. Ten minutes walk is the military barracks snack street, and it is very lively to stroll around at night. The hotel can park for free, that is, you need to hand over the car key to the staff, and those who mind should pay attention in advance. In addition, it must be said that during the festival, the hotel price does not increase, and the room is upgraded. Compared with the size and service of the hotel, this price is really conscience. When I left, I also presented Taiyuan theme refrigerator stickers as a souvenir. The quality of toilet paper in the hotel is better than other hotels at the same price. The kettles are plastic, which proves that the management is still in place.
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Price per night from:PHP 2,564
Posted on Jan 20, 2026
MollyxiaoaiThe breakfast here is probably the best I've ever had! So many options and really hearty dishes, no wonder everyone who visits Shanxi needs a nap afterwards 💤. Service was good, though they weren't very flexible with upgrades this time. Also, the projection in the movie room wasn't working properly… The welcome fruit was just okay, didn't really fancy it. The first Starbucks coffee on the first day of my stay was a nice touch though – perfect for an early morning pick-me-up.
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Price per night from:PHP 5,053
Posted on Aug 28, 2025|Zero Pressure Comfy Sleep Twin Room [Wet-Dry Separation & Relaxing Sofa & Memory Foam Mattress]
Guest UserThe stay was very comfortable. The free airport transfer was very practical. I didn't have to take a taxi myself, which was very worry-free. The room was also very clean. The sheets and quilt covers were all spotless. The front desk lady was very friendly and helpful. She would actively recommend good restaurants nearby and patiently answer any questions I had. If you are transiting near Taiyuan Airport or need to stay overnight, you can consider this hotel. It is very cost-effective and I will choose this hotel again next time I visit Taiyuan!
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Price per night from:PHP 1,435
Posted on Jun 1, 2026
Anna X. P.This hotel was the best one we stayed at during our trip to China (Taiyuan/Xi'an/Beijing), even though the hotels in the other two cities were also very good and unique.
The hotel is designed in the style of a traditional Shanxi compound, which is incredibly distinctive. It features multiple courtyards, each with its own unique ambiance, making it perfect for photos. The hotel offers a free 'young lady' (少奶奶) / Hanfu dress-up experience. We didn't pay for additional makeup and styling, but still took many great photos around the hotel ourselves.
The hotel's location is also superb. It's just a 2-minute walk to Food Street and Liuxiang Pedestrian Street, a paradise for foodies and shoppers. The former Governor's Mansion and Jinshang Museum are also within walking distance. Despite being so close to the hustle and bustle, the hotel itself is situated on a quiet alley, completely undisturbed by the outside noise.
The breakfast offered by the hotel was something we looked forward to every morning, eager to go and eat. It was a thoughtfully prepared, nutritious breakfast, very rich, and excellent in color, aroma, and taste.
Enjoying complimentary afternoon tea in the courtyard; free self-service laundry... the hotel truly offers a comprehensive range of services.
Most notably, their service stands out – every staff member is friendly and dedicated.
Next time I visit Taiyuan, I will definitely stay there again.
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Price per night from:PHP 3,480
Posted on Oct 18, 2025
Cengyingsheila
The room is very large, the location is very central to the museum, Liuxiang is close, the service is very warm, not only collected my luggage, but also the manager helped me take my luggage to the room, breakfast vegetables and content are very rich, there is definitely Samsung hardware service, the price is too affordable, I am really satisfied with staying here next time.
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Price per night from:PHP 2,156
Posted on Aug 4, 2026|Cozy Family Room
Guest UserBefore checking into the Kempinski Hotel this time, I had some reservations, thinking it might be a bit old. But to my surprise, I was absolutely delighted after my stay! It truly validated other guests' reviews – a Ferrari, even when old, is still a Ferrari. The service staff were excellent, helping me with my luggage from the car all the way to placing it on the luggage rack! The front desk lady was patient and helpful. The room was clean and tidy, and the air conditioning was incredibly quiet and comfortable. I even discovered a garment steamer and a lint roller, which was such a thoughtful touch! They also granted a late checkout. Next time, Kempinski Hotel will definitely be my first choice!
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Price per night from:PHP 5,618
Posted on Feb 20, 2024
Guest User
An old five-star hotel with very high cost performance. In particular, the front office service is very good, and the lobby manager Wang Jue is attentive.
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Price per night from:PHP 2,286