5-Star Hotels in Hebei, China

This is our third year celebrating Chinese New Year at the Sheraton Guan. Overall, it's pretty good; the room and dining services are excellent. Just a heads-up for anyone visiting in winter: avoid rooms facing south. They get incredibly hot. The hotel's central AC only blows hot air, and with the direct sunlight, the room becomes unbearable for sleeping. To make matters worse, the windows only open a tiny crack – it was truly a struggle!

It was already noon when we arrived, and the front desk kindly allowed us to check in early. They also prepared the extra bed rail and mineral water we requested. The chaise lounge in the room was incredibly useful for me; my child could play, sleep, and watch TV on it easily. 🍚 Breakfast: For children over 1.2m, there's an extra charge of 40 yuan. The variety was decent, mostly cold cuts or processed sausages for meat, with plenty of carbs, vegetables, and fruits. They also offered a savory milk tea, which was quite good. 🛝 The hotel has a small game room with a mini slide and trampoline, suitable for toddlers. It's a nice touch. 🏊 The pool costs 10 yuan per person for guests, and it's also open to the public. We participated in a promotional event that waived the fee. The changing rooms were clean. The pool isn't huge but sufficient, and there's a small mushroom pool with a higher temperature than the main pool, which was great. My little one had a lot of fun, and you can see the mountains and cable car from outside the pool area, offering nice views. Areas for improvement: We stayed on the 3rd floor. There might have been an odor from the sink, and the bathroom didn't have an exhaust fan, so the air felt stuffy. We kept the windows and doors open, but thankfully, there were no mosquitoes. Overall, I feel we chose the right hotel. After looking around, it seems much better than the Crowne Plaza.

The hotel service was absolutely wonderful! The staff were professional and kind, making the service experience excellent. They patiently answered all questions without any hint of impatience, and even helped us with a late check-out. Issues were resolved very quickly, and we received complimentary welcome fruit. The facilities are very new and don't feel old-fashioned; they're the best among hotels in the same price range. I highly recommend experiencing Wuzhou! The guest rooms are spacious with fantastic views from the panoramic floor-to-ceiling windows, and luxury amenities like a Dyson hairdryer and a scenic bathtub are all included. The breakfast selection is rich, and the local Ban Mian noodles taste authentic. Service response is very fast, and the robot delivery is super convenient. The environment is quiet and upscale, offering much better value for money than other hotels in the same price bracket – highly recommended! The ceiling-to-sky heated swimming pool is the biggest highlight! The water is clear and clean, the space is open, and the temperature is just right. It's free for guests, making it incredibly relaxing and great for photos.

I feel that NOONAN is indeed one of the hotels in the park with a higher cost-performance ratio, and the service is also good. During my stay, I accidentally lost my phone charging cable. After contacting the butler, Wendy, and explaining the situation, she immediately coordinated with the cleaning staff to search the areas. After retrieving the item, she kept it properly and promptly notified me to pick it up. The process for handling lost items was standardized and reliable. For daily needs such as replenishment of room supplies and equipment maintenance, messages were responded to promptly, and on-site processing was efficient. After completing the check-out procedures, the butler proactively followed up online to comprehensively understand the pros and cons of my stay. I reported that the public area lighting at night was insufficient, causing inconvenience for passage. Wendy fully recorded this feedback and stated that she would coordinate with the engineering team to investigate and adjust each item. The butler's service awareness is strong; she doesn't shirk responsibility, actively collects guests' suggestions for improvement, and follows up on reporting them. The service is professional and attentive, and I am very satisfied.

Compared to the bustling Thaiwoo Ski Resort, I much preferred the tranquility of Genting Secret Garden Hotel. The design aesthetic was dark and minimalist, with a subtle Jurlique fragrance lingering in the air. Opening the curtains, I could gaze out at the distant Yushiliang Peak. I was so glad I arrived a few days before the Spartan race, allowing me to quietly soak in the beauty of the place. It was only a 500-meter walk to the main race venue, and after finishing, it was a quick 5-minute stroll back to the hotel for a hot shower! I'd definitely come back here for skiing in winter. The only downside was the lack of air conditioning in summer, which my husband complained about for all four nights. I'd suggest the hotel install AC units in the rooms for the summer months! Minor incident: After checking out, we had already driven to Zhangbei Grassland when my husband realized he'd left his headphones at the hotel. We called the hotel, hoping for the best. The lovely lady from the reservations department contacted housekeeping to search for the lost headphones and immediately arranged for them to be sent via SF Express. Five-star service, truly!!!

When I was planning my trip to Qinhuangdao, I looked at a lot of hotels and finally decided on the Shangri-La because of its prime location in the city, making it convenient to get around. The most crucial factor was its balcony sea view rooms, which offer an expansive view of the entire ocean – unlike many other hotels where you can only glimpse the sea from afar. Many people had given it lower ratings, so I was prepared for that before checking in. However, since I prioritize sea views over hardware, my actual stay exceeded expectations. Communication with the front desk was smooth, and they were able to accommodate most of my requests. Of course, the facilities are indeed quite old; the toilet isn't smart, and the curtains don't have automatic switches, making them a bit stiff to open. But these minor flaws don't overshadow the positives. During the peak travel season of July and August, the package deal on Ctrip was still very cost-effective. Overall, I'm quite satisfied.

The room is spacious and clean with a balcony, with children's bathrobes, slippers and mouthwash cups, very intimate. There are welcome fruits and drinks every day, and you can interact with cute pets downstairs. The children are super happy. The breakfast is rich and amazing. I recommend the hotel's Luyu restaurant. The dishes taste great. Thanks to the hotel butler Zhou Shuang for his thoughtful service, timely reply to the information, patient and thoughtful!

Stayed here on the second day of my competition. Overall, the facilities were quite good. It has a bamboo-themed decor. I booked a mountain view room with a balcony. Some rooms have them, some don't, and I later switched to one with a balcony. My online booking was 20 yuan more expensive than the walk-in rate, so if you're not in a hurry, it's worth checking the on-site prices before booking to compare. The room had two bathrooms. The toilet and shower were separate, and there was plenty of space. The room itself was also very large and even had a sofa. The air was incredibly fresh, and the views were stunning. It was also super convenient to get to Genting Theme Park. The air conditioning worked great. The only minor issue was that the bed creaked every time I turned over. Breakfast was excellent too, with a wide variety of options. I get the feeling this place would be incredibly convenient for skiing, as the slopes lead right to the hotel. I'd definitely come back in winter if I get the chance.

I usually stay at one of two hotels when I'm on business in Cangzhou: the Golden Lion Hotel or the Arcadia. The front desk staff, especially Li Huize, provided excellent and thoughtful service, even preparing welcome gifts and drinks. First, about the room: it was clean, but the facilities were outdated. There wasn't even a USB port in the room, which I suggest the hotel updates. Next, the service: there was no doorman at the entrance to open the car door or help with luggage upon arrival. The service felt impersonal. This is definitely something the hotel should learn from the Golden Lion Hotel, where the service is much more welcoming and enthusiastic. Furthermore, the hotel's room service staff were not very warm; they seemed rather aloof. And the hallway had a pervasive musty smell. Finally, the hotel breakfast: the variety was not as good as the Golden Lion. The ham sausages were not pure meat, but starchy, and the bacon also looked pale and not like pure meat. There were no desserts, and the lamb intestine soup wasn't freshly prepared. When I called for ice to my room, it was brought in a large ramen-style bowl, not an ice bucket. This really felt out of place for a five-star hotel.

From the moment I checked in until I checked out, the entire experience was delightful. The lobby was grand and spotless, and Manager Bi always greeted me with a warm smile, which made me feel very welcome. My room had excellent natural light and a spacious view. The air conditioning and hot water worked perfectly, making for a very comfortable stay. The mattress was just right, not too soft and not too firm, and the pillows were comfortable too; I slept soundly until morning. Room service was very prompt; anything I requested usually arrived within ten minutes. Upon checkout, they even proactively asked about my stay, which shows their attention to detail. Overall, it was a very pleasant stay and highly recommended.