5-Star Hotels in Henan, China

This stay exceeded my expectations. The hotel's location is incredibly convenient, with plenty of dining and shopping options nearby. The front desk service was incredibly warm, with friendly and professional staff who made me feel right at home. Check-in was efficient, and the concierge even proactively helped with my luggage. The excellent service was a real highlight.

The rooms are spacious and elegant, and the hotel offers 24-hour butler service. The water temperature is perfect, making for a truly comfortable stay. It's incredibly thoughtful that they provide a business car for pick-up and drop-off at the station. There's also an à la carte breakfast and an infinity pool, making it an excellent spot for a relaxing vacation. The environment is also fantastic.

Several friends highly recommended we stay here if we were visiting Longmen Grottoes. I'm glad I listened to their advice, because their taste is excellent! The hotel is located on East Mountain, facing the Longmen Grottoes on West Mountain across the river. You can even see some of the grottoes from the rooftop terrace of Building 5. The hotel is right next to Xiangshan Temple and surrounds Bai Garden, offering beautiful scenery at every turn. The service is also excellent. You can book an electric shuttle at the front desk to take you to the East Gate of the Grottoes, then walk or take another shuttle to the Northwest Gate ticket office. After exploring the Grottoes and Bai Garden, it's just a short walk back to the hotel. The room type we booked even included a free send-off service to the station, which was very convenient. While the decor might be a little dated, the facilities are complete. It's clean and hygienic, with welcome fruit and complimentary snacks and drinks. The breakfast offers a wide variety of dishes, all rich and delicious, though the coffee was really not good, haha. We had lunch in the banquet hall, using a BOGO deal from Ctrip for two people, and the portion sizes were incredibly generous and tasty! Upon check-in, we received a voucher for the tea room on the upper floor's terrace. Enjoying tea and a book there was incredibly pleasant! The lady working at the tea room provided amazing service. Overall, I highly recommend it!

Staying in the 'Big Corn' building, overlooking Zhengzhou's city center and Ruyi Lake, was truly a wonderful and amazing experience. **Facilities**: This JW Marriott has been open for some years now, and while the room design shows its age, all the facilities are very well-maintained, and the rooms are exceptionally clean and tidy. **Service**: The service here is genuinely excellent. From top to bottom, every front desk staff member and server I encountered was incredibly friendly and helpful, living up to the JW luxury brand. **Breakfast**: It's a standard offering for a luxury hotel, not particularly stunning, but sufficiently plentiful and delicious. Plus, the restaurant is quite spacious, able to accommodate guests during peak dining hours. **41st Floor Executive Lounge Benefits**: Due to my schedule this trip, I didn't get a chance to enjoy the executive lounge benefits. I will definitely try it next time!

Excellent location , next to shopping mall with nice shops and nice restaurants . Can just walk to the mall. Hotel staff service is average , quite cold and not enthusiastic . No aircon because it is not summer as the rooms are 26C and can’t do anything . Asked for extra fan otherwise can’t sleep , too warm.

Service: A huge commendation and thank you to the staff at Zhengzhou Yinji Ice and Snow Hotel, especially Kid and Princess Elsa. On April 19th, my family of three checked into the Eskimo-themed family room. Every child gets incredibly excited when staying in a new place. My son, due to his excessive excitement, playfully tugged on a hanger in the wardrobe, and the clip on it pinched his left pinky, causing it to bleed. We immediately called housekeeping to ask if they had a band-aid. To our surprise, they not only sent a pack of band-aids but also disinfectant iodine swabs. We felt warmth and care on our very first day. On April 20th, around 7 PM, we took the hotel's mini-train to the Animal Kingdom to watch the Tree of Life fireworks show. In our rush to get on the train, I dropped the tiger bus bubble machine we bought earlier that day in the park. As a result, the liquid bottle separated from the upper part of the machine (as circled in green in Figure 2), and even worse, the broken part of the liquid bottle's screw cap got stuck inside the machine. We tried to twist it out for a long time but couldn't. You know how children are; if something they love breaks, they get very sad and desperately want it back to normal. I was already preparing for the worst, planning to buy an identical one at the hotel's commercial street the next day. After the fireworks show, we went to the Animal Kingdom's customer service center to borrow pliers, but that didn't work either. On the way back to the hotel, I was racking my brain trying to figure out how to fix it, thinking maybe the bubble liquid was too sticky or that cold contraction/thermal expansion would help if I put it in the fridge overnight. By the time we got back to the hotel, it was 8:30 PM. We went to the front desk and found a staff member named ”Kid” (the handsome young man on the left in Figure 3), hoping to borrow a suitable tool to continue fixing it in our room. To my surprise, ”Kid” immediately told us to go back to our room and wait, and he would fix it and bring it up. I was incredibly astonished at the time because this was clearly beyond his job responsibilities. Around 9 PM, the doorbell rang. We saw ”Kid” and ”Princess Elsa” come together, bringing the repaired bubble machine. They even refilled it with bubble liquid and, to our even greater surprise, gave us four extra batteries, saying they were worried it might run out of power! [Crying emoji] Oh my goodness, my feelings at that moment! After two hours of trying to fix it myself, I was truly overwhelmed by the unexpected warmth and kindness. All I could say was, ”Thank you, thank you so much!” I absolutely had to share my genuine feelings today, no matter how late it was. Through this public platform, I want to give a big shout-out to these two lovely staff members. Their enthusiasm and thoughtfulness made us feel right at home. This short 3-day trip became unforgettable because of this incident, something I'd never experienced before on family trips. If I'm lucky enough to stay at Yinji Ice and Snow Hotel again, I hope to see them. Thank you both again.

This hotel is excellent, truly deserving its place on this year's Black Pearl Guide. It's perfectly located right outside the main entrance of the Longmen Grottoes, just a few minutes' walk to the scenic area, and very convenient for reaching the high-speed train station or the city center. The surrounding area features Longmen Ancient Street, offering plenty of dining and shopping options. The hotel itself has a fantastic design, making it very photogenic. What's even better is the attractive price – the value for money is outstanding; I doubt you'll find a better deal on the entire Black Pearl list.

清晨一抹陽光照進來，為啥酒店圈有鄙視鏈，國際連號看不上國內連號，國際連號的度假型酒店又看不上它們體系城市的商旅型酒店。大部份來開封的遊客都是為景點而來，酒店衹是解決下車睡覺，洗澡的功能，從上一站洛陽希爾頓格芮精選，我是因為酒店去洛陽，到這一站開封西湖雅高瑞享，也是因為這個原因，再到下一站的襄陽洲際，同樣的原因。這三天在瑞享房間站在窗前，看到就是藍天，白雲，清澈的湖水，心情豁然開朗，找到一個天時，地理，人和都具備的度假型酒店，真的可以調節人的心情，提升人的審美段位。國內所謂的這景點，那景點，這一線城市，那一線城市，我都去的夠夠的，如果不是每年寒暑假帶着孩子出外旅居增長見識，我早把全國地圖最後一塊雲貴拼完了。瑞享的西湖宴想多説幾句，裝修，私密性，服務人員的形象和素質真的具備黑珍珠的底子，我這幾個月在全國瞎逛，不光是住這樣，那樣的國際連號或者國內連號，同樣也是美食探索學習之旅，從最北邊的齊齊哈爾龍江A5和牛肋眼和西冷，到北京王府井喜悦商場樓上的大董烤鴨的22天小雛鴨，到上海的梅隴鎮酒家，到武漢光谷的曲水蘭亭，湖錦酒樓，武漢天地的丹青宴，到南昌的春天來了，到長沙的新長福，到廈門的宴遇福建菜薈，到廣州的炳勝公館，到洛陽的真不同，最後到開封雅高瑞享的西湖宴。西湖宴的菜品還有潛力繼續挖掘的空間，希望西湖宴早日成為開封第一家黑珍珠授牌的餐廳，祝願客房的房價賣個好價格，每天天天滿房，讓滿房成為日常。最後喊話攜程，把雅高瑞享的名次多抬高，多曝光，多推薦，你們可以派專員實地看看，是不是像我這三天評論如實描述。

The hotel is located in the city business district, with complete supporting facilities and convenient transportation. At the same time, the sanitation is impeccable and clean and tidy everywhere. Manager Liu in the front office is super intimate, warm and professional. The room has a wide view and is particularly comfortable to live. I will definitely come again next time.

Facilities: I booked a twin room, which was very comfortable to sleep in. The hotel also allows you to choose pillows. I chose a buckwheat pillow, which was very good. The hotel shower has a large amount of water and a stable water temperature, which is very good. The overall sound insulation of the room is OK. There is everything that should be in the room. There is a lot of water, and there are also double milk, fruit, and two bottles of drinking water from Pangdonglai, which should be unique to Xuchang. Hygiene: The room hygiene is good, and I didn't find any problems with hygiene. Environment: The hotel is very large, the lobby environment is very good, and the breakfast buffet environment in the morning is also very good. Service: The lobby reception staff and front desk service are relatively good. They will call to inform the hotel's services in time, and the hotel will come to inquire about the needs and arrival time after booking the hotel, which are all very good. Welcome fruit: Welcome fruits include cherry tomatoes, oranges and cucumbers. Exclusive double Pu Yue Shui Hui bath: A free bath ticket was also given, but I didn't go.