5-Star Hotels in Henan, China

The best hotel in Xinxiang The location is excellent and it is very close to the highway intersection. There are many supermarkets and food around, and all kinds of conveniences. There is a large parking lot at the entrance of the hotel, and the security guards at the entrance are warm and thoughtful. The front desk beauty is considerate and meticulous. The room facilities are complete and the breakfast is rich. The hotel is equipped with a gym, the equipment is simple and practical, the management is orderly, and the service is in place.

This is my third stay at the JW Marriott Corn Building, and unfortunately, I feel like it's going downhill. Every time I come, getting in and out of the hotel and parking is incredibly inconvenient and congested. The property security at the Corn Building directly detracts from the JW Marriott experience! The facilities and amenities, especially in the public areas, are not well maintained. It's a noticeable difference compared to other JW Marriotts I've stayed at in other cities. However, considering the room rates are quite reasonable, and I understand the challenges of hotel operations, I won't hold it to the exact service standards of a Marriott. I hope the management can uphold the brand standards and truly become the KEY HOTEL that Zhengzhou expects. Of course, I would still recommend it to friends visiting Zhengzhou. I really don't like taking photos all over the hotel when I'm on business trips, as it can make others uncomfortable, so I didn't get enough detailed pictures this time. I'll make sure to get more next time.

The hotel clearly represents a massive investment, rumored to have cost a billion (RMB), despite having just over two hundred rooms. Many aspects of its design are commendable. Its location within a wetland park offers a unique advantage, and it's also conveniently close to both the Qingming Riverside Landscape Garden and Wansui Mountain. It could arguably be considered the premier hotel in Kaifeng. While the overall facilities are excellent, there's certainly room for improvement in some areas. For instance, the hotel offers bicycles for guests to ride around the grounds. However, when my mother was using one, the chain came off, causing a minor scrape on her arm, though thankfully nothing serious. What was concerning was that when we went to exchange the bike, the staff member's initial question was whether the chain came off because of a gear shift, rather than promptly asking if she was injured or needed any first aid. Moving forward, I hope the hotel implements regular inspections and maintenance for their bicycles, as otherwise, they present a potential safety hazard. Secondly, our original room was quite noisy. Even with the air conditioning turned off, a prominent low-frequency hum made it very difficult to sleep. However, after reporting this to the front desk in the middle of the night, their response was incredibly swift. They promptly moved me to a much quieter room and also extended their apologies, which was excellent! Nevertheless, the next morning in the new room, we discovered there was no hot water. Given that we were checking out soon, we decided not to report it. Furthermore, a curtain in that room (2612) was partially detached. I sincerely hope the hotel will address and refine these minor details going forward. Despite these minor imperfections, the overall experience was very positive. I sincerely hope the hotel continues to refine these details. Should I visit Kaifeng again, I would still consider choosing this hotel, and I eagerly anticipate seeing your improvements!

Visited Luoyang in November and immediately chose this Marriott since it was relatively new. A big thanks to the front desk guy for upgrading us to a lake-view room! The environment and facilities are really good. However, one small thing: the bathroom didn't have any ventilation? That's a bit hard to understand. The breakfast was quite varied, but not very hot. The restaurant was a bit cold too, and so was the food. Maybe they don't want people to linger too long, haha. Overall, I'm very satisfied and highly recommend it! It's outside the main tourist area, so it's much quieter.

Every time I come to Puyang, I will choose this hotel. The interior decoration of the hotel is very new and grand, and there are many green plants around. The staff service is very good. I changed to a lakeside room. The balcony of the room faces the lake view. It is very comfortable to sit and watch the scenery and drink tea. The breakfast variety is rich and I am very satisfied in all aspects.

Overall a good hotel with complete facilities and a good location. Mao Qian and Guo Dongliang at the front desk are friendly and warm. recommend

The five-star hotels I have stayed in are not too few. The breakfast is OK. The service of the catering department is very good, helping to heat up the food, and the missing meals can be replenished in time. Here are a few issues encountered for encouragement: 1. There is still a smell of decoration in the hotel, and the decorative plants you see when you get out of the elevator on the floor are two small pots of green radishes, and the aura is a bit out of place; 2. I arrived at the store around 21:10 in the evening and asked about heating food, but was told that there was no microwave oven available and the restaurant was closed; 3. When Ctrip placed an order, the member benefits include late check-out and free room upgrades, but when I arrived at the store, I was told by the front desk that I could only upgrade the room type if the booked room type was full! How can this be explained? That's not what Ctrip says. Ramada can upgrade, but there is no upgrade here? very strange operation; 4. The structure of the room is very peculiar, as shown in Figure 1, the shooting angle is the door of the house, and the two beds are directly facing when the door is opened; 5. The drinking water is provided by Master Kong, which doesn’t match the house price; 6. The toiletries are not equipped with body lotion.

I had a wonderful one-night stay at Hilton Zhengzhou. The room was clean, spacious, and very comfortable. The service was excellent—staff were attentive and professional. The breakfast buffet offers a wide variety of delicious food to suit different tastes. Overall, a great experience, and I would definitely recommend staying here!

The lobby is simple yet grand. The soundproofing in the rooms is excellent, making for a quiet and peaceful stay. The bathroom's wet and dry separation is well-designed, and there's plenty of hot water. I especially want to commend Daisy; her service was incredibly thoughtful and attentive. She proactively anticipated guests' needs with a warm and friendly attitude, making me feel right at home even while traveling. I'm so satisfied! However, I do need to mention that the toilet paper roll in the bathroom tends to fall off easily – that could use some improvement. Also, the facilities are a bit old, and the coffee machine wasn't working.

I highly recommend this hotel. I stayed there for 6 nights. The room is big. Although it looks old, it is well maintained. It is still the tallest hotel in Xuchang. The hotel service is very good. Fruit and facial mask were given for one night. Manager Wang (No. 1019) at the front desk was patient and enthusiastic, and tried his best to meet the needs of customers. The cleaning work was in place, especially waiter No. 1230, who was polite, thoughtful, serious and responsible. Waiter No. 868 was enthusiastic and efficient. The hotel breakfast has a good view, many choices and good quality. The buffet restaurant on the 39th floor has a rich variety of food, and there are discounts for guests staying in the hotel. The hotel is in an excellent location, within walking distance of Wanda. It is not far from Xuchang Museum, 360 Square, and Angel City Pangdonglai Store by bus. Take-out is delivered directly to the room. Five-star praise!