5-Star Hotels in Xinjiang, China

My stay at the Kashi Old City Yifei Hotel far exceeded my expectations. The front desk staff were warm and patient, and the check-in process was efficient and smooth. The room was clean and tidy, creating a comfortable living environment. The breakfast offered a wide variety of options and tasted great. During my stay, I had the pleasure of speaking with the hotel's general manager. Our conversation was pleasant and relaxed, providing great emotional value through their thoughtful interaction. They even kindly arranged a room upgrade for us. Overall, the service was attentive and reliable. The hotel's location near the Old City made getting around very convenient. I was extremely satisfied with this stay.

I previously stayed at Mehood Lestie in Chongzuo and had a fantastic experience. They offered complimentary cold drinks, afternoon tea, and even late-night snacks during the scorching summer, which was very impressive. The service was excellent, and the price was quite reasonable. This time, I booked the same Mehood Lestie for convenience as I was transferring from a train to a flight the next day. Overall, it was good. Initially, I was given a room that smelled of smoke, but after a quick call, they promptly moved me to another room. The breakfast spread was extensive. To my surprise, I even caught a sunrise from my room the next morning. However, one thing to note is that some room types have steps inside, which made me a bit nervous, fearing I might trip during the night. Luckily, that didn't happen.

The Hilton Urumqi boasts an excellent location with convenient access. The rooms are clean, tidy, and well-equipped, and the heated pool made for a comfortable and pleasant stay. I highly recommend the Chinese restaurant on the third floor; the dishes are exquisite and the flavors are outstanding, made with fresh ingredients for an authentic taste. The service is attentive and welcoming, making it a perfect choice for both business dinners and leisure travelers.

A very comfortable stay in this newly developed small town near the entrance of 孟克特, surrounded by beautiful snow mountains. The hotel itself is very new and clean, and we were pleasantly surprised with a complimentary room upgrade to a bigger room. The facilities were great, including a laundry room and gym room, although they may be located in different blocks. One of the biggest advantages was the hotel’s own restaurant serving good food. Since the town has very limited dining options and 蜜蜂小镇 is about 30 minutes away, having a convenient restaurant in the hotel made the stay much easier. Overall, a very cozy and enjoyable stay. Highly recommended if you are visiting this area.

This hotel is really hard to spell! Their standards are inconsistent, and they shouldn't let booking channels and platforms dictate their service quality. I stayed here twice, once at the start and once at the end of my trip to Duku Highway, flying in and out of Urumqi. The first night was booked via Trip.com, and the last night was redeemed by a teammate using his American credit card points. Both stays were 100% pre-paid and confirmed. For the first night, a guest relations manager contacted me a day in advance to discuss my itinerary, prepare the room, and even ask about my pillow preferences. Upon arrival for check-in, the same manager personally greeted me, guided me, and introduced the hotel. The room had welcome fruits and a cute bear plushie, and I especially loved the bath service. When checking out, I mentioned my next booking and was really looking forward to it. Unfortunately, during my second stay, there was absolutely no special service. The front desk service was very standard and process-driven. Although the room type was better than the first time, the soft services were significantly worse. There were no pre-arranged pillows, no welcome fruits, and I had to call myself to request the bath service. All the towels were old and worn out. Is this difference in service purely due to the booking platform? I can understand that different prices might lead to different rooms, facilities, and views, but it shouldn't mean a loss of basic hotel service standards. What felt like a 'home away from home' before now just seems like empty courtesy.

This hotel offers incredible value for money! First off, they have a free airport shuttle service, which saves a lot on taxi fares. The shuttle itself is a nice business van, and the ride was very comfortable with an excellent driver. Upon arrival, there were staff members at the entrance ready to help with our luggage, and check-in at the front desk was super fast. Someone even offered us water while we were checking in. They also gave us complimentary coffee vouchers for the cafe next door, and the coffee there was really good. The room itself was very clean, and all the amenities and facilities felt brand new. The hot water pressure was stable, and hot water came out quickly. Breakfast was fantastic with a wide variety of delicious options – honestly, I think it was the best breakfast I had throughout my trip in Xinjiang. When we checked out, the front desk even gave us a souvenir fridge magnet. During our stay, whenever we asked the front desk for recommendations on nearby restaurants or attractions, they patiently explained everything to us. This hotel really provides an excellent experience. Highly recommend!

Here's what I loved about this hotel: 1. Excellent service! The Tajik staff, both the women and men, were incredibly friendly and lovely. 2. The room was clean and tidy. 3. The window offered stunning views of the snow-capped mountains and grasslands. I could sit by the window, sip tea, and simply zone out all evening (it doesn't even get dark until after 10 PM here). 4. The room had diffused oxygen, which ensured a great night's sleep. 5. The dried fruits, dates, and raisins provided in the room were delicious! 6. The laundry room was spacious and very convenient. This was our first time visiting the Pamir Plateau and our first encounter with the Tajik people. We loved the scenery in Tashkurgan and truly enjoyed our stay at this hotel.

The hotel boasts luxurious decor with a strong Southern Xinjiang vibe. There's a night market and vineyards nearby to explore. After touring Northern Xinjiang for 7 days, spending the last two days chilling in Turpan was incredibly comfortable! Although the outdoor temperature was high, the hotel's air conditioning was powerful. Even sipping hot tea at the hotel's on-site cafe, Putao Pub & Bar, didn't feel hot at all. The front desk staff, Ziba and Xiao Zha, were exceptionally professional. Every time we called, they responded quickly and enthusiastically resolved our issues. When we first arrived, we weren't familiar with the bathroom fixtures and thought they were broken. We used the smart speaker to call the front desk, and they immediately sent someone to show us how to use them. Their service during several follow-up calls was also patient and gentle, leaving a wonderful impression. They truly live up to a five-star hotel's front desk standards. The restaurant, located by the pool, has splendid decor and a great atmosphere. The breakfast was also delicious, especially the grape juice and lamb dumplings. This wasn't the most expensive hotel we stayed at in Xinjiang, but it offered the best experience.

An exceptional stay that truly exceeded my expectations, with attention to detail making all the difference. From the welcoming smiles of the concierge upon arrival to the efficient check-in process at the front desk, everything felt comfortable. The room layout was well-designed, the bedding was comfortable, and the facilities were complete. I especially loved the wet/dry separation in the bathroom and the high-quality amenities. The hotel environment was elegant and quiet, and everything was spotlessly clean. The breakfast selection was excellent, and Steven's service was incredibly prompt. I was pleasantly surprised to receive a welcome fruit platter and turn-down service. This will definitely be my first choice next time I visit this city.

I chose to stay at the Air Garden in the old city the night before leaving Kashgar to see the apricot blossoms in Southern Xinjiang. As soon as I completed my booking, the guesthouse manager contacted me to ask if I needed airport transfer and informed me about the local weather conditions. I felt a sense of warmth even before checking in. Since vehicles aren't allowed in the old city, the manager informed me of the drop-off point and picked me up the night before check-in. This service was fantastic and saved me the awkwardness of dragging my luggage around looking for the place. The hotel used to be the residence of a local 'Master Bayi' who was in the jade business. His eldest son later inherited the business and expanded it internationally. The original residence was very luxurious. Later, a boss from Hunan bought it and preserved the original four floors. The current third and fourth floors are replicas of the original residence, featuring exquisite wood carvings, making it a wood carving museum. Guests can visit for free. The fifth to seventh floors are the guesthouse, and the first floor sells jade. On the day of check-in, I received a complimentary jade 'peace buckle' from the guesthouse, which was a thoughtful touch 👍 The room decor had a distinct local flavor. Welcome fruits were already waiting in the room, and the mini-bar was free to enjoy. The super-large terrace offered a fantastic spot for enjoying the night view. On the day of check-in, I got to enjoy a complimentary afternoon tea. The pastries were exquisite, and sipping tea while admiring the beautiful scenery of the old city made all my worries disappear. This hotel boasts the highest vantage point in the entire old city, perfect for watching sunsets and sunrises. I didn't get to experience it this time, but I'll definitely try it next time. A big thank you to my manager, a handsome local guy, who was with me from the moment I booked until I left. He showed me around and explained the stories behind the wood carving museum, promptly resolved any requests I had during my stay, and patiently inquired about my airport transfer. Thumbs up! The guesthouse manager arranges breakfast for guests on the fifth floor according to their requested time. You can choose to dine indoors or outdoors. The breakfast spread was rich and well-balanced; I couldn't even finish it all by myself 😂 This guesthouse has only 10 rooms, offering a high degree of privacy. The elevator and entrances all use facial recognition. After checking in, I had a travel photoshoot with makeup on, and afterwards, the facial recognition surprisingly didn't work 😂 This only further convinced me of the guesthouse's excellent security! 👍 Although it's a guesthouse, it's very well-managed. Here, I truly experienced what 'customer-first' means. The guesthouse manager, Ms. Jin, an elegant lady, genuinely cares for guests, making everyone feel at home. I heard that after May 1st, the guesthouse will offer a service where managers take guests on tours of the old city. This is a brilliant idea, saving guests who are unfamiliar with the old city the hassle of getting lost. I look forward to the guesthouse getting better and better. The guesthouse's amenity kit is beautiful, and the manager said I could take it home, which is great! 😄 I'll definitely stay here again next time I visit Kashgar. I highly recommend everyone to experience the charm of this guesthouse up close and hear its stories firsthand.