Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Nov 30, 2024
Guest User
Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect.
Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled.
What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team.
We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.
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Price per night from:CAD 480
Posted on Jun 29, 2025|Suite
Guest User
This stay was such a delightful surprise, I have to document it!
I originally booked a standard suite, but before check-in, the butler, Qingqing, added me on WeChat and communicated with exceptional attention to detail. Perhaps noticing we were on our honeymoon, she discreetly upgraded us to a suite overlooking the hotel's gardens. Opening the window revealed a breathtaking view of greenery, instantly uplifting my spirits.
Most thoughtfully, she printed my WeChat profile picture on a leaf – such a small gesture was incredibly touching. The room amenities were Aesop, even the toothbrush was exceptionally comfortable, and there were even scented teaspoons and earplugs by the bedside. The balcony was enormous, and I contacted the staff to ensure the soaking tub was thoroughly disinfected, which gave me peace of mind. Near the reception on the second floor, you can buy mugwort sachets or herbal packs, which were especially relaxing while soaking in the hot tub.
Qingqing thoughtfully sent us the hotel's service manual and brochure. She recommended we try the Chinese restaurant and the Friday and Saturday buffet dinners, and they were all excellent. The hotel also offers bookings for photography, spa, and cocktail experiences, perfect for couples or friends to relax and enjoy.
She even showed us the hotel's ”King of Rooms,” a private floor with a starry sky ceiling for gazing at the night sky. I need to work hard to earn money so I can bring friends or my family to stay on the top floor next time!
The hotel has a great location, close to Tianmu Lake, Nanshan Bamboo Forest, museums, and Highway 1. It's also newer than Zhuxi Valley. I'd love to bring my kids here to experience the children's area and infinity pool when we have children.
A heartfelt thank you to our housekeeper, Qingqing, for her attentiveness and professionalism. She made this trip more than just a vacation; it felt like cherished moments of life.
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Price per night from:CAD 1,309
Posted on Nov 17, 2024|Qi Chi Courtyard Private Hot Spring Family Room [Terrace + Independent Private Hot Spring Pool]
Guest UserWe booked a private family room, and the housekeeper, Ms. Zhou, checked us in and took us to the guest room. The room has a large bed and a small bed. The bathing pool is in the yard. If you need to soak in the hot spring, just tell Ms. Zhou and she will happily come over and help fill the hot spring water. She is a very nice person. I really like her. No. I had to go to the public hot springs to soak with others, it was very comfortable. I also went to Nanshan Bamboo Sea. The air was very good. I had a very good accommodation experience this time. I will go there often in the future!
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Price per night from:CAD 234
Posted on Jan 30, 2026
Guest User
We stayed in a loft-style room with our child. The room was very spacious; even if two adults and two children stayed together, it wouldn't feel cramped at all. There was even a bag of building blocks in the room for the kids to play with. With the heater on, it was very warm both upstairs and downstairs. I've stayed in many family-friendly hotels with my child, and this one is definitely the best in terms of service. The staff were genuinely enthusiastic. Before check-in, the butler kept in touch with me about various activities, and the hotel kept bringing us things—drinks, fruit, afternoon tea, and a heartwarming bowl of porridge in the evening. We were already full just from the complimentary items! Li Rencui from the housekeeping department was very warm and attentive, even washing our child's clothes for us—we felt so bad! We hadn't made a reservation for afternoon tea, but the staff proactively arranged something for us. The staff member next to the hot pot pool was also very attentive, constantly reminding the children to check their feet for blisters if they soaked for too long. My child soaked for too long and refused to get out, resulting in wrinkles on their feet, and the staff member even thoughtfully found some band-aids for them. I would definitely recommend this hotel to all my friends bringing their children; it's like the Haidilao of the hotel world!
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Price per night from:CAD 196
Posted on Mar 17, 2024
DORISTAOO
My boyfriend and I celebrated our 10th anniversary together. We wanted to find a quiet place where we could spend the day alone. We compared many hotels on Ctrip and finally chose Hegu Village. After arriving at the B&B, I can only say that it completely met my initial expectations. It is located in a valley and has a kind of hidden beauty. Sitting under the eaves of the room and daydreaming, I felt like I could relax for the whole day and say goodbye to the hustle and bustle of the city. This feeling of returning to nature is great. The B&B service is also very considerate. The housekeeper will contact us in advance, set up a group, introduce the facilities of the B&B, and reserve meals. We ordered a set meal for 2 people, which was delicious and large in quantity. The breakfast was a set meal, which was also delicious. Before leaving, the housekeeper also gave me peanuts that they grew themselves~
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Price per night from:CAD 187
Posted on Aug 19, 2023|Spring Mountain Twin Room
Guest UserThe service at the hotel was excellent, they were polite and very helpful. Any questions that you asked, they answered without hesitation. Overall the staff, were the best if I have to compare with other big and small hotels that I have been to. My friend and I booked the hotel together. The rooms were very very nice. We loved them. It was easy to travel around the resort, they have golf carts that can take you around the resort. So many activities to do there. You need to speak a little bit of Chinese though. But in case you don’t they will find someone to help you there.
The hotel package we took included the hot springs, spar and breakfast. It was worth it.
The springs are the best. There is also an infinity pool. The people there are very helpful, great service. It was easy to spot two foreigners but they treated us with so much kindness, especially the man and woman at the fish spring and the little cafe there names: 张浩川, 张刘纪 and 彭玉琴.
So Hentique hotels and resort is huge. The area and the activities you can do there are plenty. You can get on a helicopter(480rmb), boat(272rmb) it includes going to the islands and mountain hiking, horse riding and many more. You just have to come with a good budget. Breakfast is at the big hotel that has a great view of the lake.
Hentique pinecone has different restaurants around, the food is between 100 -300 per person. I suggest you bring snacks because there aren’t any shops close by. The big hotel has a shop where you can buy snacks for a price, and an all day restaurant. We ended up moving from hentique pinecone hotel to the big hotel but paid a little bit more and was worth every penny. The hotel really good, with a nice view, the manager on duty that day August 16th 2023 was the best manager, I forgot his name. His English was very very good. He answered all questions and helped us transfer from 松果 to the big hotel.
Having being in China for a long time, this was the best trip ever, with the best service. We will surely go back to this place.
Best service ever. Keep up the good work!!!
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Price per night from:CAD 137
Posted on Jul 7, 2025|180° Mountain View Superior Twin Room
Guest User
A small fresh homestay in the mountains. It is really a highlight of the trip, and people can't help but want to share it. From the moment I stepped into the homestay, I felt the warmth and comfort of home.
The location is extremely convenient, with plenty of parking spaces and charging equipment. It is surrounded by green mountains, and the environment is elegant and quiet, as if you are in a paradise. Because we are two adults and two children, we were upgraded to a loft room on the second floor for free. It is spacious and bright, with excellent lighting, clean and tidy, and a fruit and beverage basket was given. The details show the care of the homestay owner.
In terms of facilities, the toilet drains slowly and needs to be pressed for a longer time. But other homestays really have everything, and they are all very modern. The swimming pool is just under the outside window👇, which is great!
It is particularly worth mentioning that the homestay owner also provided thoughtful service and suggested that we go to the hotel for dining and swimming, saying that the swimming pool there is larger and more comfortable, which makes people feel very thoughtful.
In addition, the staff of the homestay are all handsome men and beautiful women, and they will say hello, which makes people feel full of enthusiasm.
In the B&B, you can not only enjoy the comfortable accommodation environment, but also taste the local fruits, which is really a pleasure to stay in.
This B&B experience exceeded all my expectations and is undoubtedly one of the best memories of my trip. Highly recommended to friends who are looking for ideal accommodation!
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Price per night from:CAD 173
Posted on Mar 28, 2026
Guest User
The room was spacious and even had a small balcony. The facilities were a bit dated, and there was a slight leak under the sink. It was convenient to access the hot springs from the hotel, and we could even wear the hot spring loungewear back to the room, which was a thoughtful touch since our bathrobes were already wet. However, the auntie at the fruit counter in the hot spring's second-floor lounge area had a very bad attitude. Also, when I asked a waitress at the restaurant entrance about the heartwarming congee, she had no idea and I had to point to the sign for her. There's a serious lack of training there. On the bright side, the breakfast area was right next to the kids' play area, so adults could take turns eating while the kids played, which was great. The butler service was very attentive; they even reminded us daily not to miss breakfast and were very knowledgeable about attractions, which was very helpful. I especially want to praise the heartwarming congee served after the hot springs. It was made with freshly picked shepherd's purse from spring, which was incredibly comforting for a light hunger after a soak.
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Price per night from:CAD 134
Posted on May 9, 2024
Anonymous User
Kaiyuan Mingdu Resort: A Refreshing Leisure Resort
I recently had the opportunity to spend an unforgettable time at Kaiyuan Mingdu Resort, which left a deep impression on me and made me want to share my pleasant experience.
As soon as I entered the resort, I was attracted by its beautiful environment and exquisite layout. The architectural design of the resort is ingenious, combining traditional and modern styles, giving people a sense of both classical and fashionable beauty. The surrounding green landscape is even more refreshing, and every step is a beautiful picture.
The service level of Kaiyuan Mingdu Resort is also first-class. From the moment I checked in, I felt the enthusiasm and thoughtfulness of the staff. They not only patiently answered my questions, but also took the initiative to provide me with many useful travel suggestions. In the resort, I experienced meticulous care and thoughtful service, which made me feel the warmth of home.
The facilities of the resort are also complete, meeting all my needs during the vacation. The rooms are spacious and bright, and the decoration is elegant and comfortable, giving people a sense of tranquility and comfort. The swimming pool, gym, SPA and other facilities in the resort made me linger and enjoy the fun of vacation.
Of course, food is also an indispensable part of vacation. The restaurants in New Century Grand Resort offer a variety of delicious dishes, whether Chinese or Western, which are unforgettable. In particular, their special dishes are praised by people and add a lot of color to my vacation experience.
In general, New Century Grand Resort is a relaxing and relaxing resort. Whether it is the beautiful environment, first-class service, rich facilities or delicious food, I feel its unique charm. If you also want to find a good place to relax and enjoy the fun of vacation, then New Century Grand Resort is definitely a good choice. I strongly recommend everyone to come here to experience it!
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Price per night from:CAD 92
Posted on Sep 21, 2025|Deluxe Guest Room, 1 King, Balcony
Sun_411The Quchanli Hot Spring Resort Hotel in Liyang offers a tranquil and beautiful setting, and the service provided by our butler, Xiao Tao, was truly impressive. Upon check-in, he not only provided a detailed introduction to the hotel's services and surrounding attractions, but also recommended a suitable itinerary based on my preferences. The room was warm and elegant, the bedding comfortable, and the hot springs were clear and refreshing. Xiao Tao also thoughtfully prepared afternoon coffee for us, truly making me feel incredibly cared for throughout my trip. The breakfast was rich, varied, and delicious, and the service attentive. I highly recommend this resort for a vacation!
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Price per night from:CAD 206