With a stay at InterContinental ANA Tokyo, an IHG Hotel, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. This 4.5-star hotel is 4 mi (6.5 km) from Tokyo Dome and 5.9 mi (9.5 km) from Tokyo Skytree.
Enjoy a range of recreational amenities, including a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 301 square feet (28 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 844 guestrooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
"Room and bed were very comfortable, immaculately clean and modern. 2 mins walk from train station, if you need lift access to train then a 6 mins walk, we had a stroller.
Breakfast was a bit of a zoo, we went during Christmas, very busy! But tables were spacious so even though there were so many people you don’t feel cramped. Good variety of food selection. We had dinner at the Japanese teppanyaki restaurant. Delicious, especially the tuna salad.
I found the lobby staff a little lack of personality, at check in, no mentioning of where breakfast will be, what time check out is. Just checked you in and that’s it, no personal notes in the room. When I expressed I’ve lost my phone at the shop in Tokyo, no sign of empathy (it was a western male staff) no gesture of helpfulness, very cold and robotic. This goes for concierge also, he is an older western gentleman, he needs to use Google translate also which is frustrating cause I could do exactly the same research with Google translate.
Overall, hardware is solid, need to fine tune the staff, sprinkle a little bit of personality in them."