Find 5-Star Hotels in Seoul

Not only it's world's 6th tallest building It's Very well maintained, sparkling clean Staffs had friendly welcoming, informative, kind and helpful I didn't get to use Gym but swimming pool with lane on one side. Temperature was bit cold for my mom but I was okay . Stayovers get to use Lounge service in their schedule hours

The room was great, located on the 23rd floor with a stunning lake view. When I booked, I selected a three-person meal option for two adults and one child. The price for a two-person meal and a three-person meal was different at the time of booking. However, upon arrival, the hotel informed me that one of the meals in my three-person package was a complimentary children's meal. Since my child is 13 years old, exceeding the 12-year age limit, they were not eligible for the free buffet breakfast, and I was asked to pay. To avoid disrupting our travel plans and mood, I paid for the meal. However, I find this explanation completely unacceptable. I purchased a three-person meal package, but at the hotel, it was treated as if I bought two meals and received one free. If I had known it was a complimentary meal from the hotel, why would I not just book the two-person meal package and save some money?! I urge Trip.com and the hotel to communicate and provide a satisfactory resolution.

The lobby is gorgeous and has a great style. The room isn't big, but I found it quite cozy, and it was very quiet at night, so I slept soundly. We booked a twin room, but the two beds were quite small, only about a meter wide each. We had two small children with us, and the front desk charged an extra 200 yuan or so per person per day, which I found quite unreasonable. If they had provided extra towels, toiletries, or even an extra duvet, or a small toy (without being asked), it would have felt like we were getting something for that value. But as it was, there was no difference compared to not paying, especially since even toothbrushes cost extra. As for cleanliness, don't scrutinize the details too much; a germaphobe would have to turn a blind eye. For example, the bathtub felt dirty to the touch, and there was hair wrapped around the faucet, but we probably wouldn't use it anyway, so don't dwell on it too much.

This hotel is perfectly located! It's just south of Seoul City Hall Square and west of Myeongdong. The subway station is only a few dozen meters from the lobby entrance, and Sejong-daero is right to the west. It's also not far from the major palaces and Namsan, so the location couldn't be better. The staff are very friendly, attentive, and welcoming. While the facilities might feel a bit more compact compared to newly built five-star hotels in China, they are well-maintained and perfectly adequate. Overall, it offers great value for money.

The bigger the hope, the greater the disappointment. By domestic hotel standards, this place is essentially an upgraded budget hotel in terms of hardware. Regarding the service, every staff member I encountered greeted me warmly and proactively. When my ride-share dropped me off at ground level, two attendants helped me carry my luggage upstairs. Its location is absolutely unbeatable, right in Myeongdong. It's very close to Lotte Duty-Free, Shinsegae Duty-Free, and the Nanta show. My final conclusion is: Is it worth over 5,000 won for two nights? I can only say that the Wyndham I stayed at in Busan for just over 700 won felt more like a five-star hotel in terms of amenities, and it only cost a third of what I paid here.

The view is great, and as a suite, it's generally very good with no major drawbacks. The suite includes breakfast, afternoon tea, and happy hour. I didn't take photos of the breakfast, but it was extremely rich and delicious. Afternoon tea is shown in the pictures; there were no alcoholic beverages. The lighting and curtains are all smart-controlled, and there's an iPad by the bed to contact the hotel for requests. The space is also ample. The shower water pressure is excellent; both the overhead and handheld showers can be used simultaneously, and there's a seat. Various types of pillows are provided, such as memory foam pillows. Seoul's air quality is often poor, so the room is equipped with an air purifier, and you can call to have a humidifier delivered. The location is convenient, with the subway station just a 5-minute walk away. If I had to point out a drawback, the hotel has indeed been open for a number of years, and some basic features are a bit old. For example, the air conditioning lacks any advanced functions like scheduled shut-off; it only has a single temperature and fan speed setting.

The hotel employee was very thoughtful and provided us with free room upgrade and a slice of cake because of our wedding anniversary. That was very considerate and nice gesture. Also warm water in the pool was a big bonus. However, there are few things I would like to point out which are important for us as a family traveling with a kid: 1) children are not allowed to play screen golf. That was upsetting since we never had such issue at other hotels. Also you need to reserve time slot first, which doesn’t work for people who came to Seoul for tourism or leisure purposes. 2) children are only allowed to enter pool until 17:00. That’s extremely strange since many people check in after 15:00 and there would be no time to swim at all in that case. Also people mainly prefer to do shopping and sightseeing and relax at pool when they return in the evening. So this restriction is very strange for us. In that case hotel needs to either notify the guests during reservation or turn it into “adults only” hotel. 3) hotel has a very strict check in check out rules: 15:00 check in and 11:00 check out, not 30 min later/earlier; while standard international check in is 14:00 and check out 12:00. Usually hotels especially 5 stars hotels are very flexible and let guests check in 1-2h earlier if the guests already arrived and would allow them check out 30min-1h later without any issue. 4) Gym and pool close at 21:30. That’s very early compare to other hotels, where facilities usually work until 23:00 and sometimes even 24h. 5) Gym, sauna and pool are not exclusive to the hotel guests only. Anybody with paid membership can enter, which makes it crowded and inconvenient for hotel guests, especially on holidays and weekends. Also you need to take 2 different lifts and walk by the bridge to get there (basically it’s not the same building as hotel) I would say it’s not a 5 star hotel, but more like a premium residence, that is suitable for a long term stay without children.

This place is really, really shady. I was traveling with two kids, and they told me I had to pay an extra 550,000, claiming a room is only for two adults and one child, and an additional child incurs a fee. I accepted it, but then they tried to charge me again for an extra bed! Meanwhile, they were super friendly to foreigners – what a bunch of chameleons. The dust in the room's wardrobe was super thick, and the top surfaces were also dusty. The tissues in the room ran out on the first day and were never refilled; we went without tissues for the next three days. Oh, and when I arrived at the hotel at 12 PM, they told me check-in wasn't until 3 PM. But once I paid the 550,000, I could check in immediately, haha~

I booked the Timber Room. The location was fantastic, especially being in the Gangbuk area. While the parking lot was spacious, the corners on the ramps going up and down were extremely narrow, requiring careful navigation. The 'mountain view' wasn't really visible from our room; I kept the curtains drawn because it felt like people right next door could easily see inside, which was a bit disappointing. The swimming pool was decent, and all the staff members were very friendly. Although I didn't try breakfast, it's known to be excellent, so I plan to have it on my next visit. The TV in the living room wasn't working for some reason. I was too lazy to try and fix it, so I just ate without it. It was a shame there was no table, and the sofa felt quite old, which was also a minor drawback. Despite these minor issues, there was absolutely no noise from upstairs, downstairs, or neighboring rooms. Opening the living room window let in lovely bird sounds, making it feel very nature-friendly.

On this trip to Seoul, I chose the Novotel, and it was a great decision! The location is fantastic, just a few minutes' walk from the subway station, making it super convenient to get to Sinsa and Apgujeong for shopping. The room was spotless and very comfortable. The gym and sauna were a nice bonus; after a long day of exploring, a good soak was incredibly relaxing. The breakfast had a wide variety of options, and I was very satisfied with it. Plus, they have robots that deliver items, which is a really cool and convenient touch. Overall, the experience was consistently excellent. Whether you're in Gangnam for leisure or business, staying here will make your trip very easy and comfortable. Just a heads-up: check-in is at 3 PM, so plan your arrival accordingly.