Find 5-Star Hotels in Seoul

Not only it's world's 6th tallest building It's Very well maintained, sparkling clean Staffs had friendly welcoming, informative, kind and helpful I didn't get to use Gym but swimming pool with lane on one side. Temperature was bit cold for my mom but I was okay . Stayovers get to use Lounge service in their schedule hours

The room was great, located on the 23rd floor with a stunning lake view. When I booked, I selected a three-person meal option for two adults and one child. The price for a two-person meal and a three-person meal was different at the time of booking. However, upon arrival, the hotel informed me that one of the meals in my three-person package was a complimentary children's meal. Since my child is 13 years old, exceeding the 12-year age limit, they were not eligible for the free buffet breakfast, and I was asked to pay. To avoid disrupting our travel plans and mood, I paid for the meal. However, I find this explanation completely unacceptable. I purchased a three-person meal package, but at the hotel, it was treated as if I bought two meals and received one free. If I had known it was a complimentary meal from the hotel, why would I not just book the two-person meal package and save some money?! I urge Trip.com and the hotel to communicate and provide a satisfactory resolution.

This hotel is perfectly located! It's just south of Seoul City Hall Square and west of Myeongdong. The subway station is only a few dozen meters from the lobby entrance, and Sejong-daero is right to the west. It's also not far from the major palaces and Namsan, so the location couldn't be better. The staff are very friendly, attentive, and welcoming. While the facilities might feel a bit more compact compared to newly built five-star hotels in China, they are well-maintained and perfectly adequate. Overall, it offers great value for money.

The lobby is gorgeous and has a great style. The room isn't big, but I found it quite cozy, and it was very quiet at night, so I slept soundly. We booked a twin room, but the two beds were quite small, only about a meter wide each. We had two small children with us, and the front desk charged an extra 200 yuan or so per person per day, which I found quite unreasonable. If they had provided extra towels, toiletries, or even an extra duvet, or a small toy (without being asked), it would have felt like we were getting something for that value. But as it was, there was no difference compared to not paying, especially since even toothbrushes cost extra. As for cleanliness, don't scrutinize the details too much; a germaphobe would have to turn a blind eye. For example, the bathtub felt dirty to the touch, and there was hair wrapped around the faucet, but we probably wouldn't use it anyway, so don't dwell on it too much.

The bigger the hope, the greater the disappointment. By domestic hotel standards, this place is essentially an upgraded budget hotel in terms of hardware. Regarding the service, every staff member I encountered greeted me warmly and proactively. When my ride-share dropped me off at ground level, two attendants helped me carry my luggage upstairs. Its location is absolutely unbeatable, right in Myeongdong. It's very close to Lotte Duty-Free, Shinsegae Duty-Free, and the Nanta show. My final conclusion is: Is it worth over 5,000 won for two nights? I can only say that the Wyndham I stayed at in Busan for just over 700 won felt more like a five-star hotel in terms of amenities, and it only cost a third of what I paid here.

The hotel employee was very thoughtful and provided us with free room upgrade and a slice of cake because of our wedding anniversary. That was very considerate and nice gesture. Also warm water in the pool was a big bonus. However, there are few things I would like to point out which are important for us as a family traveling with a kid: 1) children are not allowed to play screen golf. That was upsetting since we never had such issue at other hotels. Also you need to reserve time slot first, which doesn’t work for people who came to Seoul for tourism or leisure purposes. 2) children are only allowed to enter pool until 17:00. That’s extremely strange since many people check in after 15:00 and there would be no time to swim at all in that case. Also people mainly prefer to do shopping and sightseeing and relax at pool when they return in the evening. So this restriction is very strange for us. In that case hotel needs to either notify the guests during reservation or turn it into “adults only” hotel. 3) hotel has a very strict check in check out rules: 15:00 check in and 11:00 check out, not 30 min later/earlier; while standard international check in is 14:00 and check out 12:00. Usually hotels especially 5 stars hotels are very flexible and let guests check in 1-2h earlier if the guests already arrived and would allow them check out 30min-1h later without any issue. 4) Gym and pool close at 21:30. That’s very early compare to other hotels, where facilities usually work until 23:00 and sometimes even 24h. 5) Gym, sauna and pool are not exclusive to the hotel guests only. Anybody with paid membership can enter, which makes it crowded and inconvenient for hotel guests, especially on holidays and weekends. Also you need to take 2 different lifts and walk by the bridge to get there (basically it’s not the same building as hotel) I would say it’s not a 5 star hotel, but more like a premium residence, that is suitable for a long term stay without children.

I booked the Timber Room. The location was fantastic, especially being in the Gangbuk area. While the parking lot was spacious, the corners on the ramps going up and down were extremely narrow, requiring careful navigation. The 'mountain view' wasn't really visible from our room; I kept the curtains drawn because it felt like people right next door could easily see inside, which was a bit disappointing. The swimming pool was decent, and all the staff members were very friendly. Although I didn't try breakfast, it's known to be excellent, so I plan to have it on my next visit. The TV in the living room wasn't working for some reason. I was too lazy to try and fix it, so I just ate without it. It was a shame there was no table, and the sofa felt quite old, which was also a minor drawback. Despite these minor issues, there was absolutely no noise from upstairs, downstairs, or neighboring rooms. Opening the living room window let in lovely bird sounds, making it feel very nature-friendly.

Everything else was top-notch and, in many ways, exceeded our experiences at other Four Seasons properties. However, one aspect we found disappointing was the strict minimum spending requirement per guest. We were traveling with children, yet regardless of their age, we were required to meet a minimum spend of approximately $150 per person to be seated at both the terrace restaurant and the Japanese restaurant. Even at the Italian restaurant, we felt pressured to order both appetizers and main courses for the children. While the food and service were excellent, these policies made dining with a family feel less welcoming and detracted from an otherwise outstanding stay.

The Fairmont Ambassador Seoul is perfect for solo travelers, offering flawless English service, exceptionally spacious rooms, and ultimate safety. Direct indoor access to The Hyundai Seoul's food halls eliminates dining awkwardness. While the top-tier gym is fantastic, the pool requires restrictive pre-booking. It is a seamless, premium, and stress-free urban escape.

I stayed at this hotel because it was part of our convention package. I contacted them beforehand via email to arrange a combined stay without having to switch rooms in between, and they responded quickly. The room facilities were perfectly acceptable for a five-star hotel, but having to shower inside the bathtub was a bit inconvenient. If you have luggage, I recommend taking a taxi directly to the hotel. There's a huge hill on the way from Sinnonhyeon subway station, which is tiring even when you're empty-handed. It takes about 30 minutes to get to KSPO by express taxi, or just under an hour by regular taxi. In the evening, you can order from the hotel's 24-hour room service; the Margherita pizza was decent. Alternatively, there's a small street nearby with many restaurants open late, including Korean BBQ and izakayas, and even a Twosome Place coffee shop open until 2 AM, which is great for night owls.