The hotel as a whole is more like a motel layout, but relatively safer because it needs to be turned from the main road into the interior of a yard instead of directly facing the road. The rooms are spacious and well equipped, and there are paid drinks and snacks in the room. The only obvious downside is the sound insulation.
This hotel is a mainstay- just consistently clean and friendly. Seems nearly every room is well maintained and super clean. Check-in staff always welcoming and responded to any concerns we had. Breakfast hot and coffee strong !
This hotel is located in the mountains. It is very clean, but the air conditioner is very noisy. We turned off the air conditioner when we arrived at the hotel, and the temperature was still moderate. The breakfast the next day was also OK. The location is worse than the hotel 200 meters away.
We got there super late coming in from delayed flight from JFK one night! We’d been cruising Mediterranean for 15 days and had already flown for 17 hours. I had a late check-in Standard room booked for my Sister and I who badly overpacked and had 5 heavy suitcases of various sizes. I chose Holiday Inn @ PDX as it was close by the Airport AND offered shuttle service! With the help of the Shuttle driver we managed to load everything but our carry-on luggage on the cart. Checked in and were given the key to our room on the 2nd Floor. Laboriously we made our way up to 2, managed to get our suitcases outta the elevator with the fast closing door and made it to our assigned room only to discover that the “key” didn’t work—no amount of re-insertion would convince it to, either; so my Sis went back down to the check-in desk and was given a key to a Suite on the 3rd Floor!
We made our way up to that suite of rooms and were greeted with an exquisitely dark & dreary mostly dark brown but well appointed two room Suite. The rooms were clean, but the Holiday Inn in th location if VERY OLD, and they’ve done y their best to offer amenities to accommodate and make up for the aged old place. The Coffee Maker didn’t work, but everything else seemed to. The King Bed was super comfortable but the carpeting is old and unraveling and the living-room wall heater burned its way through a travel bag that help my brand new never worn Natica Puffy Jacket and the carrying bag! Didn’t know it was even on. Good place to crash for a night or two, but no longer. Bed was super!!
Room was clean and quiet. Bed was comfortable.
Curtains would not close all the way. Bathroom exhaust fan and one bathroom light fixture did not work at all. Notified management about these upon checkout and they seemed responsive.
Due to changes in itinerary, we informed in advance on 10/17 that we would check out on 10/18 and requested a refund on 10/22. I don't know what went wrong, so I kept pretending to be deaf and dumb. The hotel didn't reply and the refund was delayed. A duplicate charge occurred for another room. Full prepayment is required when booking, and USD700 will be charged to your credit card upon arrival. We coordinated and said that it would be refunded within 36 days. Now we have to wait until the 36 days are up before making any plans. Another invoice for dinner in the hotel was not received after many days of coordination. All in all a very bad experience.
The hotel is very new. Although it is close to the highway and the airport, you can't hear any noise from outside. However, the internal sound insulation is not good enough. I can heard the noise from the next room, and also heard the noise from the floor above at 3 o'clock in the middle of the night.
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PPEIRANThis hotel is in a good location, only seven or eight hundred meters away from Washington Square, but there is a train road next to it, the noise is quite big, it will be slightly better at night, there is no breakfast, only a cafe bar sells some snacks
AAdam ValentinerI would describe this as a hipster hotel with unique character to match the downtown area. My teenage kids did like the room and the adjacent coffee shop. However, I felt the room was a little small, especially the bathroom and the room could use some updating like more amenities like towel racks and storage for suitcases. Our room was not close to being recently remodeled so pictures can be a little deceiving. Bed was comfortable but I could hear people walking around above our room at night. I also struggled with parking found it very stressful trying to find parking, plan to spend around $40 a day on parking a day if you are driving around a lot. The overnight parking which is approx 10-15 minutes away walking distance is not on site and is only $20 a night, but it does not feel safe after 10pm to be walking around due to the homeless problem in the area. I don't think I will be returning to this hotel. I def don't feel like this was a 3 star hotel, I would give it a 2.5 out of 4 or 5 stars. The breakfast was a continental at best. Pastries with juice or coffee and fruit. Sometimes they provided yogurt or boxed oatmeal and oat milk but nothing special and get there before 9 am or there may run out of items. Portland has a lot of fun things to see but because of the homeless problem I would seek out recommendations for the best attractions and stir clear of the problem areas. Washington park and art museum were a lot of fun to visit. Multnomah Falls would be an all day trip and get there very early since parking is terrible or park off site and take tram in. I was also charged an additional fee of $25 a night which was not mentioned anywhere on the trip.com booking receipt.
GGuest UserMy husband, 2 sons and I stayed at the Inn at Northrup Station recently while in Portland visiting our daughter. The location worked out very well for us and everyone enjoyed the breakfast. The first night, our bathroom door squeaked when we got up in the middle of the night to use the facilities waking others in the room. I talked to the front desk in the morning and they came in and gave it some oil which worked perfectly to silence it during the night. Very much appreciated! The beds seemed smaller than normal queen sized beds but we had no way of verifying that. Luckily there was a pull out sofa in our room so one of our sons slept on that after the first night. The bed did seem smaller than our queen at home to my husband and me as well.
TTiffany GlassThe hotel is set up very open and not all cramped together it actually spans across 4 buildings in one area of town. The front desk guy was very helpful and got me checked in to my room way early at about 9am and the room was phenomenal!! Definitely worth it to get the suite with the jacuzzi and balcony. Probably the nicest executive suite I have stayed in and I will be extending my stay and returning another time too. On my top 10 list of best hotels and service
GGuest UserThis hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.
GGuest UserOn my search to find ”the coolest Marriott” in Portland, this is by far one of the best. Staff are genuinely enthusiastic and having a great time, the snacks/provisions are outstanding, I can get my Celsius and my jalapeno genoa salami wrapped in cheese or my ice creams. The whole property is impeccably clean and being located in the Kruise Woods business park, it's extremely peaceful and quiet on the weekends. Windows open nice and wide for lots of fresh air. The TV / desk setup is very professional and you have all the channels - netflix, prime video, pluto tv, pandora. One of my favorite Fairfields I've ever stayed in. Request a downstairs garden level if you can get one.
GGuest UserThe ladies working the front desk in the mornings are absolute angels. I can't say enough nice things about them. I don't know if they're the owners of the place but they are the most kind, considerate, mindful, down to earth beings I've met in a very long time. The staff are always so very kind, motherly, considerate and concise. I stay here often since i work on the bridge nearby and I've always had an enjoyable, relaxing, carefree, and unobstructed stay here. Clean rooms, hallways, amenities. I've never had anything to complain about whatsoever. I've said it once before that everybody there deserves a raise because they are an absolute dream team by the way they make the entire hotel run so efficiently and effectively, and go out of their ways every time to make sure my stay is always a breeze. Thank you all so much for everything. Keep up the good work, and keep your heads up high, always.
IIris Ng MYThe hotel room itself is not bad at all. The room is spacious, clean and tv has lots of channels to view. I’m even more surprised that the room has some yoga mat for working out.
However I would not go to this hotel again because I got woken up at 3am and 5am by the garbage truck outside. My room is located at the end of the 1st floor facing the parking lot which is just besides the garbage bins. It’s very awful to hear such noises at the middle of the night and both my family and I couldn’t go back to sleep again. It surely ruined our trip. I don’t think the hotel is that full to give us such a room and I have booked this room 2 months ago. I never know truck would come pick up at midnight…
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