5-Star Hotels in Shaanxi, China

I'm so glad I started my Xi'an trip here. It really hit all the right spots, to the point where I seriously considered extending my stay for another day… but in the end, I decided to experience other hotels as well. [Location] It's right by Yongning Gate, next to the city wall, perfectly avoiding the city's traffic jams, which is super convenient for those who rely on taxis for getting around. There's also a subway station nearby. Plus, there are tons of delivery options and amazing places to eat, from breakfast to dinner, snacks, bubble tea, BBQ, and late-night eats – you could literally spend all day just eating! It's also a pleasant walk to the Bell Tower. [View] Pull back the curtains and there's the city wall. Whether it's the grandeur of the day or the dazzling lights at night, I could never get enough of it. [Service] The service was absolutely fantastic! It's been a long time since I've experienced such heartwarming service. Every staff member was so enthusiastic and friendly, from the front desk ladies to the aunties in the restaurant. Everyone served with a smile and went out of their way to provide help within their means. [Environment] (1) The decor, design, and murals really resonated with everyone; there are so many photo opportunities within the hotel itself. (2) Even if you don't have a city wall view room, the outdoor bar offers a spectacular view of the city wall. Sitting there watching the sunset, scrolling on your phone, and enjoying afternoon tea – it's incredibly cozy. (3) The small table in the triple room was perfect for ordering takeout with friends, happily eating and chatting, with Xi'an's city wall right outside the window. After a full meal, you can just lean back and feel completely content without even stepping out. However, if you're a workaholic and need to work overtime, the restaurant might be a more convenient spot. (4) The beds, pillows, and bath products were all very well-received. [Facilities] The pillows, bedding, and toiletries were all highly praised. [Activities] They offer airport pick-up and drop-off, a rubbings activity, free Hanfu rental, and there are many foreign guests as well. [Heads-up] For city wall view rooms facing the road, because they primarily feature glass curtain walls and windows, you might hear the sound of motorcycles with loud exhausts. However, since it's not continuous, it didn't affect our sleep. But it could be a concern for those who are sensitive to noise or are very light sleepers. BUT! The front desk thoughtfully provides earplugs! [Other] When I checked in, it felt like there weren't many guests. Perhaps it's because the price is relatively higher? Or maybe there are too many hotels in the vicinity, leading to intense competition and diverting some guests. However, with the amazing view + cultural experience + airport transfer + excellent service + great location + wonderful ambiance, I feel like it's hard to beat.

The hotel's environment and hygiene were great, but I especially want to highlight how amazing the breakfast was! It was hands down the best we had in Xi'an! My child particularly loved the Roujiamo (Chinese hamburger) at breakfast, saying it was better than any other one they'd had outside. The only thing that could be improved is that during check-in, it would be helpful to mention the breakfast floor and opening hours. Also, if you're going to ask for a five-star review, perhaps offer a late check-out as an incentive, rather than just directly asking for it upfront.

My connection with Sheraton began years ago at the Sheraton Dameisha in Shenzhen. This trip was a quick one, so I only stayed a night at the Sheraton Xi'an Hotel, Bell Tower, but I was extremely satisfied. I was initially worried that the hotel's central location would be noisy, but upon checking in, I found the room to be surprisingly quiet despite being in a bustling area, offering both convenience and comfort. Furthermore, the staff left a deep impression on me: Jennifer proactively reached out to confirm my needs, Yukiki was flexible, enthusiastic, and thoughtful, and Hellen was meticulous and attentive. I will definitely recommend this hotel to my family and friends, and it will be my first choice when I visit Xi'an again.

We had a fantastic stay at the Crowne Plaza Baoji. The room was spacious and offered a stunning view of the city and the river . The hotel's location is excellent for both sightseeing and business . A special thank you to Jessica, the manager, who was incredibly helpful and spoke excellent English, making us feel very welcome. In fact, all the staff were remarkably attentive and professional throughout our stay . The facilities, including the indoor pool and the sky bar on the 40th floor, were top-notch . A truly wonderful experience and probably the best hotel in the city!

We booked the hotel for just one night, but were absolutely delighted! Everything was at the highest level: very beautiful, cozy, and clean. The view from the room was simply stunning—it was a real pleasure to wake up to such a panorama. We would especially like to express our sincere gratitude to the manager, Aliya. She explained everything in detail, showed us around, and was incredibly kind, attentive, and welcoming. Thanks to her, our stay became even more comfortable. A special thank you as well for the wonderful birthday surprise! My husband was truly pleased to receive such a thoughtful gesture—the celebratory cake and breakfast with a breathtaking view made the day truly special. We would be happy to return again and will definitely recommend your hotel!

This was my second stay, and the hotel's location is truly unbeatable. It's directly across the street from the Big Wild Goose Pagoda and right at the northern entrance of the Grand Tang Everbright City. You can easily walk to key attractions like the South Square of the Big Wild Goose Pagoda, Grand Tang Everbright City, and Qin Han Tang Square, making sightseeing incredibly convenient. Plus, there's Joy City just across the road for all your shopping and dining needs – so handy! The hotel's exterior design is simple yet grand, giving off a very upscale vibe. The hotel is clean and tidy, and I have to praise the bedding in the rooms; it's incredibly comfortable! Make sure to visit the Qujiang Art Museum downstairs; the jade carvings are exquisite masterpieces, and the ceramics exhibition near the exit is also stunning. There's even a Picasso exhibition happening now, and it's free for hotel guests to visit. I especially want to mention how warm and welcoming all the staff are. Upon check-in, I was upgraded to an executive room for free, and on the morning of my departure, they proactively arranged a late check-out and gave me a lovely gift. Their thoughtfulness was truly exceptional, and a special thank you to Candy Jonay and the front desk staff for making me feel so at home. In short, if you want to fully experience the Big Wild Goose Pagoda and Grand Tang Everbright City area, I highly recommend the Westin Hotel. Five stars all the way!

For my trip to Xi'an, I chose the Dongshe Hotel, and its location is absolutely unbeatable, right near the Bell Tower, making it super convenient to visit the Muslim Quarter and Drum Tower. But what surprised me most wasn't the location, but their attention to detail in service. I have to praise the housekeeping; the humidifier in the room was such a thoughtful touch, especially great for those traveling during season changes or to dry areas – my skin didn't feel tight all night. Every staff member I interacted with, from the friendly front desk team at check-in, to the housekeeping auntie, and the restaurant staff, was incredibly sincere and enthusiastic. It wasn't just a professional smile; you could genuinely feel they were dedicated to helping you. The overall experience was fantastic; not only was my stay comfortable, but it also lifted my spirits. The daily afternoon tea and 'goodnight sweet soup' were also thoughtfully prepared. I highly recommend it to anyone visiting Xi'an; it's definitely worth staying here.

To start with, this hotel far exceeded our expectations and created truly wonderful memories for our anniversary. The staff were incredibly thoughtful; they decorated our room beautifully in advance and even gifted us fresh flowers 💐 – such touching attention to detail. Every day during our stay, we received a fresh and abundant fruit platter. On the first night, they thoughtfully delivered a white fungus soup, and on the second, a red date soup. Both were perfectly sweet, smooth, and absolutely delicious. Located within the Huaqing Palace scenic area, the hotel offers an elegant and tranquil environment that truly helps you relax and unwind. The breakfast selection 🍳 was rich and tasty, and dinner was equally excellent. The overall dining experience was a big plus. (There's a shuttle service from the lobby to the restaurant and attractions within the park, though it's also a very short walk.) The location is incredibly convenient. We could walk to see 'The Song of Everlasting Sorrow' in about 3 minutes, and Mount Li was also within walking distance. Our room booking included access to the Huaqing Hot Springs, and the hot spring experience was fantastic, making our entire trip even more relaxing and enjoyable. Overall, it's a high-quality hotel that excels in service, ambiance, and overall experience. Highly recommended, and I'll definitely be back! Once again, a big thank you to all the hotel staff involved 🌹

The hotel is grand and the room is big. However, the aircon in our room was spoilt and the temperature of the room was unpleasant. Luckily, the weather was cooling and we had to open up the balcony door to cool the room for the night. Aircon technician spent an hour fixing the aircon but it was worse. The aircon started leaking water at the luggage storage throughout the night, with the sound of the leaking water affecting our sleep. But our traveling company had no issues with their rooms.

The hotel's location is convenient, just a 10-minute walk from the subway station. The decor is very unique, blending with the ancient capital's style. What left the deepest impression was the hotel's daily breakfast, which features a collection of Xi'an specialty snacks like oily noodles (youpo mian), rice noodles (mipi), and 'water basin' beef (shuipen niurou). The hotel's specialty snacks are even better than those outside; every day I was in Xi'an, I felt the hotel's food was the best, surpassing even highly-rated restaurants on Dazhong Dianping. Furthermore, the breakfast service was excellent – warm, polite, and very efficient. It's one of the best and most memorable service experiences I've had at a five-star hotel.👍👍