5-Star Hotels in Shanxi, China

“Ji Xia Shan” (literally, “Below the Mountain”) is tucked away in a quiet corner of Datong's ancient city. Push open the courtyard gate, and the hustle and bustle instantly fade away. Green bricks, wooden structures, plain walls – colors are minimized, and tranquility is maximized. As night falls, another layer of light illuminates the courtyard. A fire-dancing artist moves with a 'fire pot,' a flick of their arms sending golden streams of fire streaking through the silent night. Sparks scatter between the eaves and the green bricks, flickering on and off like the unextinguished heartbeat of the sleeping ancient city. Silence and passion arrive simultaneously in this single courtyard. The room's window is understated. It doesn't rush to display a panoramic view; instead, it draws your eye to the layered rooftops, resembling distant mountains. And at this moment, through the window, the fire's reflection dances on the tea ceremony table. Ji Xia Shan doesn't create scenery. It simply filters out the noise for you, leaving behind the ancient city's true essence – and your true self. Checking in here is truly arriving.

This hotel definitely deserves five stars. The rooms are spacious and well-arranged. All the amenities, including the kettle, coffee machine, and even the toiletries, are from well-known brands. The room also features AI voice service, which is very convenient and practical. The entire hotel is exquisitely decorated, with large and luxurious elevators. The hotel isn't far from the ancient city, and there's a Wanda Plaza about 1 kilometer away, making shopping and dining very convenient. The breakfast offers a wide variety of delicious options; it was quite busy during my holiday stay, with most tables full. I booked late and the hotel was fully booked, so I had to wait until the second day to get an available room. It's a highly recommended hotel, and I've already recommended it to many friends.

Huge thanks to Kempinski Hotel Taiyuan! As a first-time visitor to Taiyuan, I was incredibly impressed. Not only was the service warm and attentive, but they also kindly upgraded me to an Executive Suite for free, which truly exceeded my expectations. My Black Diamond membership benefits were fully recognized and respected. The front desk was quick to respond and communicated smoothly, making the whole experience feel very welcoming. The room was spacious, comfortable, and well-equipped. I will definitely choose this hotel again on my next trip to Taiyuan and highly recommend it to all my friends!

This is the first time in my life I've been so angry at a hotel that I was shaking. And it wasn't a guesthouse or a budget hotel, but the Marriott, a five-star hotel in a resort area. Since the most convenient way to get from Beijing to Mount Wutai is by overnight train, I was extremely tired when I arrived at the hotel at 6 AM. When I tried to communicate about early check-in and breakfast, the front desk staff kept arguing with me. Issue 1: **Can Diamond Elite members check in 4 hours early? Answer: No, the earliest is 10 AM, even then. Checking in earlier than that requires an extra charge. But then she said there were no clean rooms available, which contradicts what she just said! And did I ever say I wasn't willing to pay extra? I was just very tired and wanted to rest, is that not allowed? Issue 2: **Do Diamond Elite members get free breakfast? Can I have it now? Answer: No, if you check in today, you can only have it tomorrow. I pressed further, but she ignored me and kept typing. I thought she was consulting with a superior, but after a minute, I realized she just didn't want to deal with me and was giving me the cold shoulder. She never looked at any of my information, nor did she provide any guidance, as if I owed her something. Even if my requests couldn't be met, I would accept it; I was just trying. But can someone with such an attitude really work at a front desk? Later, when I said I would complain about her, she took off her name tag and told me to take a picture, her expression clearly saying, 'Go ahead and complain, I don't care.' However, I must commend the restaurant staff and the front desk staff who handled my check-in later; their attitude was excellent. But I still feel very upset, and my vacation mood was completely ruined. This is also the first time in my life I've given a hotel a bad review.

Fantastic location, super convenient for getting around. The hotel's cleanliness was top-notch, and they provided a full set of toiletries. Check-in at the front desk was incredibly fast and hassle-free from start to finish. There are plenty of dining and entertainment options nearby, and the staff were very friendly. Parking was also convenient, and we even received two free tickets to Chunyang Palace. Excellent value for money!

Every detail of this hotel was top notch! It was our first time in Datong, and staying at pingcheng hotel was one of the best decision we made! From the moment you arrive they greet you with a welcome drinks and fruits! The foot bath service felt amazing after a long day walking around the grottoes. The hotel is located in the quieter quarter of the ancient city. I would totally go back to stay at this hotel! They even got us a bag of Shanxi souvenirs!💖 The only thing I'd recommend to improve would be the breakfast selection. Adding cheese & ham and some other continental breakfast option would be great for foreign tourists.

The bedding was comfortable and the room design was reasonable, but the room had a noticeable smell of new renovations, and the facilities were generally unacceptable. Despite being advertised as a hotel built in 2025, the toilet sliding door was difficult to open, the bathroom sliding door did not close properly, the TV signal was poor and frequently froze and could not be projected, and the air conditioner made strange noises. It was simply impossible to associate this with the quality of a five-star hotel.

The environment is clean and tidy, the service is patient and considerate, and the front desk butler guidance is quite satisfactory. Will come again. Five-star praise!

The hotel's breakfast was plentiful, and the interior design and decor were excellent. The complimentary bathhouse tickets allowed my family to shower separately, so we didn't have to wait for each other. The main advantage is the excellent soundproofing in the rooms; during the Dragon Boat Festival, I barely heard any sounds like doors closing from other rooms. Overall, it's great value for money and a very comfortable stay. I'll definitely come back. Just a small suggestion: popular attractions like the Yungang Grottoes open at 7 AM during peak season. If breakfast could start at 6:30 AM during peak season, it would be much more convenient for guests to get an early start.

The environment is great and very comfortable. Even though the ancient city was packed during the May Day holiday, this place felt like a peaceful retreat from the hustle and bustle. After exploring, it was so relaxing to come back to the courtyard. The butler service was excellent too. The courtyard's location is perfect, making it easy to get anywhere. The butler mentioned they developed the Southeast Yiborough, and it's definitely worth checking out – every shop there has its own unique charm. The only minor issue was the breakfast; while it looked lovely and was beautifully presented, it wasn't very tasty. The asparagus wasn't blanched, which made it taste a bit odd. I'd still stay here again if I come back to Datong.