Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 4, 2026|Smart Room (one Bed)
wwwxiiyuMy last two days in Urumqi were a much better experience than my first. My room was upgraded to a larger one, and the cleaning lady was exceptionally good. She proactively brought a foot bath and filled it with water for me both nights. The room was also cleaned thoroughly and meticulously. Definitely worth a high rating!
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Price per night from:€59
Posted on May 10, 2026|Business Queen Room
QinThe hotel's location is excellent, just a two-minute walk from CC. The room was clean and tidy, the service was superb, and it offered fantastic value for money. Five-star recommendation! The environment was quiet and comfortable, and the hygiene was spot on. The front desk service was warm and attentive. A perfect stay experience, I'll definitely be back next time!
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Price per night from:€33
Posted on Mar 23, 2026|Modern Urban Superior Twin Room
Guest UserSuper satisfied with our stay with the kids! The room was spacious, clean, and safe, and our child slept really soundly. The hotel service was thoughtful and attentive, the location is great, and parking was convenient. Our whole family loved it and we highly recommend it for families with children. 👍👍
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Price per night from:€31
Posted on Jun 25, 2026
Sylvia_lynWe had a wonderful stay at this Atour Hotel.
The hotel was exceptionally clean, and every staff member we met was warm, friendly, and approachable. We were especially impressed by the security guard, who thoughtfully offered us drinks while we were waiting in the lobby for our transport. Such proactive hospitality made us feel truly welcomed. The counter staff were extremely helpful with our queries.
I also loved the lobby, which was beautifully designed with a warm and relaxing atmosphere. It was a pleasant place to sit and unwind while waiting or simply taking a short break.
The attention to cleanliness throughout the hotel was outstanding. The towels and drinking cups were individually packed in sealed bags, giving us added confidence in the hotel’s hygiene standards.
The complimentary self-service laundry facilities, complete with washers, dryers, and steam irons, were a huge convenience, especially for longer stays. The nightly porridge supper was another thoughtful touch that added great value to our stay. We used it on the last stay after many days of Xinjiang food.
The hotel’s location is excellent, with plenty of food options within walking distance, and it is easy to get around the city by Didi.
Overall, this hotel exceeded our expectations with its excellent service, thoughtful amenities, cleanliness, and convenient location. We would gladly stay here again and highly recommend it to anyone visiting Urumqi.
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Price per night from:€48
Posted on Jul 15, 2026|Grand Deluxe King
Anonymous UserA perfect stay, truly a top choice for accommodation when traveling. Gina provided 24-hour service that was professional and efficient, and her reception was polite and appropriate, with no cumbersome procedures throughout my stay. The room decor was simple yet upscale, with exquisite soft furnishings, and the entire space was immaculately clean, free of odors and stains. The mattress and pillows were incredibly comfortable, and the soundproofing was excellent, ensuring a superb quality of rest. The facilities were well-maintained; the lobby was elegant and quiet, and the environment was tranquil. The location is prime, with convenient transportation. From the service to the amenities, everything showed great care. The value for money far exceeded other hotels at the same price point. It's my first choice for travel accommodation and worth repeated bookings!
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Price per night from:€82
Posted on Jul 4, 2026
Charlotte YuanExtremely satisfied, will definitely come again next time! The whole process was incredibly professional and enthusiastic, providing us with convenient service. The breakfast was delicious, and the front desk ladies were very helpful, always accommodating our requests. They even provided extra water for free and were very cooperative. We'll definitely be back!
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Price per night from:€39
Posted on Jul 5, 2026
Anonymous UserOverall, we had a pleasant stay. However, I would like to share our experience with the complimentary photo session so that future guests know what to expect.
If you book through Trip.com, please check carefully what is included. We were informed by the photo studio that our complimentary photo session did not include the traditional costume, while if th guests who booked through some other travel agencies were able to use the costume free of charge. We found this difference quite surprising.
Another disappointing experience was the complimentary photos. The hotel receptionist told us that we would receive 3 free photos per person, so as two guests we expected 6 photos. However, when we arrived at the photo studio, we were told that the offer was actually 3 photos per room. The inconsistent information between the hotel and the photo studio caused unnecessary confusion and disappointment.
I hope the hotel and the photo studio can provide consistent information in the future, so guests know exactly what is included before they arrive.
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Price per night from:€72
Posted on May 16, 2026
Guest UserCheck-in for the hotel is on the third floor. The room was great – clean, hygienic, and the service was excellent. Very satisfied! The front desk staff were warm, thoughtful, and very polite. They handled check-in and check-out efficiently and quickly, patiently answering all my questions with a kind and attentive attitude. Any requests were promptly addressed, demonstrating great professionalism and making me feel very well taken care of.
The hotel's attached parking lot is very convenient, with plenty of spacious spots, making parking easy and hassle-free. Security management is well-organized, and entry/exit is smooth, which is a huge plus for those traveling by car. I felt very secure leaving my vehicle there.
The room itself was fully equipped and well-maintained, with brand-new hardware. The air conditioning, bathroom facilities, lighting, and internet all worked perfectly without any issues, ensuring maximum comfort during my stay. The room had good natural light and ventilation, a practical layout, soft and comfortable bedding, and excellent soundproofing, allowing for a peaceful and quiet night's sleep.
The hotel's cleanliness was top-notch; every corner was spotless, and the toiletries were of good quality, making for a clean and reassuring stay. The surrounding area offers convenient access for getting around, and the overall service was attentive and meticulous. From the environment and service to the hardware facilities, everything reflected quality. It offers great value for money.
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Price per night from:€26
Posted on Mar 19, 2026
Guest User
As a frequent business traveler, this Holiday Inn Express in Urumqi is one of the most reliable I've stayed at. The room was clean with no strange odors, and the bed was very comfortable, ensuring a good night's sleep. The 24-hour hot water and laundry room are incredibly practical, perfect for business travelers. Breakfast was fresh and filling. The front desk staff were efficient, making check-out a breeze. The location is convenient, with plenty of dining options nearby. Overall, it's a stress-free and comfortable stay. Highly recommended!
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Price per night from:€45
Posted on Jan 11, 2026
M746321****
The room environment is pretty good, though there was a hair on the bed. The walls looked a bit dirty, possibly due to age, which was a bit off-putting. Other than that, everything else was good. The water temperature was great, the room was very warm, and the soundproofing was excellent; you could barely hear any noise once the door was closed.
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Price per night from:€21