Urumqi Hotels with Jacuzzi

"It's the first time I stayed in a hotel with cockroaches!!! I came here for the high reviews and retro rooms! It looked good at first glance, but the details are not worth seeing! Why do I say that! The bathroom is not separated into dry and wet areas, and the toilet is not flat and there is water accumulation! The most terrible thing is that at night, three or two cockroaches ran out from the cracks on the side! I was fighting cockroaches in the middle of the night! What's even more disgusting is that when I was looking for cockroaches, I moved the bedside table and found a used condom package under the table! Cleaning is so casual! I left quickly the next morning! If you want to stay here, avoid it!"

"The front desk service is very good, check-in is fast, and it is very close to the high-speed rail station, making it convenient to travel. There is also a late-night porridge course in the evening. The hot porridge warms the stomach and heart. The room is clean and hygienic. I am very satisfied with my stay."

"Traveling solo, my top priorities are safety and hygiene, and this hotel absolutely delivered. There are security cameras in the hallways, and you need to use your key card to access the elevators. Plus, the room door has a security chain. As soon as I entered the room, I could smell the clean, disinfected scent. The bedsheets and duvet cover were pristine white and wrinkle-free, without any stains or hairs. The bathroom floor was dry, and the sink was sparkling clean. The front desk is staffed 24/7, so I felt completely at ease returning late at night. I'll definitely choose this hotel again for my next solo trip!"

"Mermaid's service attitude is very good. I feel the warmth of home. She is very considerate, proactive, friendly, has a good image and temperament, and is of high quality. She serves with a smile and is very warm. She left me with a very good impression. I give it a thumbs up! The hotel environment is also very good, clean and tidy, the room is spacious and bright, quiet and elegant, and the bed is comfortable, allowing me to enjoy a good sleep. It is in the city center, with convenient transportation, and next to the eighth floor Internet celebrity check-in point, museum, art"

"A flawless journey, thanks to the impeccable service at Haitong Five-Star Hotel – special thanks to Manager Zhao! Choosing the Haitong Five-Star Hotel for my trip to Urumqi was, without a doubt, the best decision I made. The hotel exceeded my expectations in every aspect, from its hardware facilities to its software services. Manager Zhao at the front desk, in particular, provided incredibly attentive service that added immeasurable warmth and convenience to our entire trip. She absolutely deserves a special five-star review! **I. Impeccable Location** The hotel's location is truly outstanding. Situated in the bustling city center, it boasts excellent transport links. Whether you're heading to the Grand Bazaar, Red Hill Park, or the museum to experience historical culture, travel times are very short, significantly saving us time on the road. For both business travelers and tourists, this is a perfect starting point. The surrounding area has a vibrant commercial atmosphere, with large shopping centers, specialty restaurants, banks, and other amenities readily available. Even for an evening stroll to enjoy authentic local snacks, it's extremely convenient and safe. **II. Excellent and Convenient Location & Transportation** Speaking specifically about the hotel's location and transport, it's equally satisfying. The hotel entrance is grand and easy to spot. Right outside, there are bus stops and multiple taxi stands, so whether you plan to use public transport or easily hail a taxi, there's no waiting. For first-time visitors like us, Manager Zhao proactively provided a detailed city transportation guide upon check-in, patiently marking the best routes to major attractions. She even helped us book reliable taxis. This proactive and thoughtful consideration made us feel incredibly at ease. **III. Elegant and Comfortable Interior Environment** Stepping into the hotel, the interior environment immediately impressed. The lobby is spacious and bright, with elegant and tasteful decor that blends modern style with ethnic elements, instantly conveying a sense of high quality. The guest rooms are generously sized and well-laid out, with bright, clean windows. The bedding is soft and comfortable, ensuring a peaceful night's sleep until morning. The soundproofing is also excellent; despite being in the city center, the room remained tranquil, completely undisturbed by outside noise, guaranteeing a high-quality rest. **IV. Spotless Hygiene** The hotel's hygiene can be described as ”spotless.” From the public areas of the lobby to the guest rooms, strict management standards were evident everywhere. The floors gleamed, and the bathroom facilities sparkled clean, without any water stains or grime. The bed linen, duvet covers, and towels were white and soft, exuding a fresh, sun-kissed scent. Every time we returned to the room and saw our belongings neatly organized, it brought a special sense of comfort, demonstrating the meticulous and efficient work of the housekeeping team. Finally, I must once again highlight Manager Zhao. From booking confirmation to check-in and check-out, she consistently provided professional, enthusiastic, and smiling service. Upon learning it was our first time in Urumqi, she proactively shared many local dining spots known only to residents and tips to avoid common tourist pitfalls. When we encountered a minor issue, she coordinated a solution immediately, with high efficiency and genuine sincerity, making us feel cared for and valued like family. This kind of above-and-beyond personalized service was fantastic. All in all, I would unhesitatingly recommend this hotel to all my friends. Next time I visit, this will definitely be my only choice!"

"The hotel has been renovated for two or three years and is relatively new. I chose a room with a projection screen and the effect was good. The picture is the view outside the room window. The hotel has complete facilities and comfortable tatami beds. There is a paid parking lot, and the two streets downstairs are places to eat. More than ten kilometers away from the locomotive, twenty minutes away, convenient"