Honolulu Hotels with Jacuzzi

"I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience."

"Except that the price is a bit expensive, everything else is satisfactory! Since it is a timeshare vacation club hotel, the suites basically come with a kitchen and all Western cooking utensils, everything you need! There is also a washing machine and dryer. The seaside environment is beautiful, the climate is pleasant, and the scenery is everywhere. The hotel faces its own lagoon (lagoon), which is very comfortable for swimming, sunbathing, and snorkeling (the sea water is a bit cold now, so you need a little courage when you first go into the sea! It will be fine in a while!). The three outdoor swimming pools are suitable for children to the elderly to play and swim, and are equipped with hot water massage pools and saunas (dry steam, wet steam). In short, this hotel is very suitable for couples, couples, second and third generations to travel together! In addition, there is a difference between sea view rooms and mountain view rooms, but they can also be balanced by spending more time outdoors. It is recommended that friends who have been to Waikiki Beach in Honolulu give this place a try, you will definitely have a different feeling!"

"Hotel location is good, the service staff is warm, the room is quiet and clean. The room size is relatively large. The disadvantage is that it takes a little time to go to 🉐 for the first time to find the front desk. You need to find a hand-held elevator to go down to the basement floor to check in. Because the whole building is for commercial and residential use, the obvious kitchen taste in the corridor. The decoration is relatively old, if you drive, 🉐 go down from the garage to the first floor, and then transfer to the elevator to the room The hotel is well located, and the staff are very friendly.The higher floors are relatively quiet and clean, and the rooms are quite spacious.The only drawback is that it took some time to find the front desk on the first visit.You need to take the escalator down to the first basement floor to check in.As the building is a mixed-use commercial and residential one, there is a distinct smell of cooking in the corridors.The decoration is rather old-fashioned.If you drive, you have to go down to the ground floor from the garage and then take the elevator to your room."

"スタッフの接客がとても丁寧で、朝ごはんも種類が沢山ありどれもおいしかったです。 立地が良く、部屋は広くてセンスのいいインテリアで清潔でした。 屋上のプールも素晴らしかったです。 3泊しましたが次はもっと長く泊まりたいと思います。"