"The front desk staff were very welcoming and provided detailed information. The hotel environment was excellent, with spacious rooms and complete amenities. The location was also great, convenient for getting around, and there was no traffic congestion at the entrance. The hotel was very clean, and the front desk service was very friendly. Overall, it was a fantastic hotel, and I would definitely stay here often. You can order takeout and leave it at the front desk, or use a robot to deliver food to your door. Overall, it was a good experience."
"This stay was fantastic. The room was spacious and bright, and the bed was comfortable, ensuring a good night's sleep. The breakfast selection was plentiful and delicious. The staff were warm and attentive, always ready to answer any questions, making me feel right at home. The hotel's location is excellent, with convenient transportation nearby, making it very easy to get around. Overall, it was a pleasant stay, and I highly recommend this hotel."
"Conveniently close to the metro station. There is also a Starbucks, KFC, and Familymart next to the station. Interior decor was absolutely stunning. You basically don't need to go to crowded tourist destinations to take pictures anymore. There is free water and tea refreshments in the lobby."
"The BEST hotel experience i had on my 6 days trip between Shanghai and Suzhou . Location super near to mrt. International breakfast is great . I extend one more night because i love the location, service of the hotel and most important i love Suzhou."
"Facilities: Complete facilities, consistent Hanting standards. Cleanliness: The room was clean and tidy. Environment: Conveniently located near the subway. Service: Excellent front desk service, including a complimentary small fan."
"The hotel staff were polite and helpful. The room was comfortable and clean. The location is near a metro station so transportation is easy. The breakfast buffet is decent as well."
"We had an absolutely great experience here! When researching where to stay in Suzhou, Pan Pacific came up in most reviews, so we had high expectations and the experience completely lived up to them. We stayed for two nights and would love to return whenever we come back to Suzhou. It’s truly worth it. The property is grand and beautiful, just like in the photos, the room and amenities felt like a five-star hotel at an unbelievable price. In-house guests also get free access to the ancient Panmen Gate, which the area is directly connected from the hotel. The check-in process may take a little longer if arrive at the same time as groups, but all the staff were friendly and helpful. Not every one speaking fluent English, but they were all friendly. And shout out to lovely Concierge named Ivy 郑明泽, when we were trying to ask for help to buy the yoghurt drink as we couldn’t find in any places we went before, she was the one helping us by using her own mobile and even delivered us by the door herself 🥹"
Outstanding
12162 reviews
9.4/10
1 night
From AU$62
Check availability
Show More Hotels near Pan Gate
What Travelers Said About the Best Hotels in Suzhou
See all
Read genuine traveler ratings & reviews to find your perfect stay.
9.8/10
Perfect
GGuest UserQuaint little place tucked away next to Ping Jiang Road. A little way off the main road (Da ru Alley) for drop off, but the staff is sweet to move our luggages there for us on checking out. Rooms well furnished with everything we need and free snacks and drinks. Do give it a try.
GGuest UserThe hotel is new and its design is modern with great smell. Staffs were friendly and offered assistance all the time even some of them couldn't speak English, really appreciate it. Room was so clean, bed and pillows are soft and support sleeping very well. Breakfast were assortment of foods and delicious. I personally loved hotel environment with peaceful and calm vibe. Facilities were hygiene, especially swimming pool. The closest metro is about 300-500 m. far which is not an issue for me.
GGuest User前台小张服务很好Good service, friendly staff, good facilities, rooms with beautiful views, definitely recommend all singles, couples and families alike to come. Ps. If you need privacy in the bathroom (as it is see through), they do provide curtaij upon request.
GGuest UserThis hotel is just too comprehensive, with both a cafe and a bakery! The facilities are all brand new. It was my first time seeing such a cute little wooden comb, and it was so good to use! The room was very bright, clean, and odorless. The TV was also super big, and the bedding was very soft on the skin. A bathrobe and a Laifen hairdryer were provided. The service was very attentive. Because I was busy with work, I could order coffee and pastries to be delivered to my room, and any requests I had were promptly taken care of – very thoughtful. Jinji Lake is absolutely beautiful! I was here to watch a play, and the hotel's location is right next to the Suzhou Culture and Arts Center, just a short walk away. The scenery is lovely both in the morning and evening. I'll definitely be back!
GGallleyaThis is the best hotel we stayed in during our trip to China. We lived in a separate house. It's quiet and cozy there. The air conditioner works well for heating. The hostess is very friendly and kind. When we got lost during check-in, she herself came for us. Also thanks to the man who helped us when leaving the hotel. Comfortable bathroom, good beds, spacious room. I highly recommend it!
GGuest UserWhat we liked: Spacious and nice room design. Separate bath and toilet. Toilet has automatic flush, seat cover is also provided. Lots of snacks and amenities provided. There are amenities at the front desk such as disposable bath cover, disposable floss, mask etc you can collect from front desk. You can also ask for warm bottled water. Responsive staff, can communicate your needs via WeChat, very convenient. There are 3 lifts, very convenient. Snacks and drinks are free. Bath robes, room and bath slippers are provided too. Awesome that we stayed on the same floor as the lobby, very convenient. Location is near metro, malls, shops, and attractions, very convenient. I like that there are bath robes and different types of towels provided. What we think can be improved: We thought the big bath was indoors and wouldn’t be so cold in the winter but it has two open windows and it gets quite cold when the wind blows. It takes about 1.5h to fill up about 60-70% of the tub and you need to tap every 30 minutes or so to keep the water flowing. Quite time consuming to get it ready for a bath. Housekeeping is inconsistent, the cleaner left a towel on the floor on one of the days, left a cup unwashed, took away our straws and left the sink cover by the sink instead. They have a centralised heating system so it can get quite hot but the staff offered us a fan and we opened the balcony door for wind to enter so it was comfortable to sleep at night. There was some drilling going on in the early morning around 9-10am, it was just opposite our room so it disrupted my sleep, would be better for them to schedule it during non-sleeping hours. When we were checking out, the staff at the counter shared about them getting audited and if we don’t give a five star review, they will get a fine, I had never heard of it from other hotels and found it quite strange. She was insistent on us doing it on the spot even though we have to catch a train, that was not pleasant. We just went ahead to rush for our train. Not much to watch on the TV unfortunately.
GGuest UserHotel location is tip top , next to it is a shopping street and metro , environment is clean and out look is fantastic, my wife like the room very much , our package including lunch / dinner was very nice and delicious, overall strongly recommended this hotel .
GGuest UserThis hotel is located just by the Pingjiang Street. When I have to enter a small alley to the lobby I was a bit sceptical but when I checked in the room, I was amazed by the coziness of the room, and the space is also big. My hotel faces the river so it offers a very good view. I will dedinitely come back again.
GGuest UserThis hotel is a good place to stay! The staff is friendly and attentive, ensuring a seamless experience. The rooms are modern, spotless, and extremely comfortable. The hotel’s location is both convenient and quiet, perfect for relaxation. Thoughtful amenities and a cozy atmosphere make it feel like home. Service is good , going above and beyond expectations. Whether for business or leisure, this hotel is a good choice. I highly recommend it and look forward to returning!
What's the average price of hotels near Caixiang Park this weekend?
According to Trip.com, the average weekend price for 1 night stay in Caixiang Park in Suzhou is AU$339. Due to frequent price changes, the above prices are for reference only.
What are some of the best hotels near Caixiang Park?
What's the average price of hotels near Caixiang Park per night?
According to Trip.com, the average price for 1 night hotel in Caixiang Park in Suzhou is AU$105. Due to frequent price changes, the above prices are for reference only.
What are some of the best hotels near Caixiang Park?