Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 5, 2025
Guest User
A Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
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Price per night from:MXN16,506
Posted on Aug 25, 2025|Premier Twin Room
Guest UserOnline hotel bookings can often feel like a blind box draw, but Dusit Thani was definitely the right pick. Every staff member I encountered had an excellent attitude, the room was spotless, and even though the turndown service only provided a bottle of water, it was a pleasant and thoughtful touch. Thai brands truly excel in their service consciousness and aesthetic sense. The room itself was incredibly comfortable, and with no other guests in the public lobby areas, I thoroughly enjoyed the bliss of reading a book alone.
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Price per night from:MXN4,574
Posted on Aug 24, 2026|Superior Double Room
Guest UserIf I come to Kyoto again, I'll definitely book Kyoto Good Nature! It was my husband's birthday on the day we checked in, which we hadn't mentioned beforehand. An expatriate man, possibly Indian, helped us check in. There was a slight communication barrier; he kept pointing at the room number and repeating things, and we just kept saying 'okay.' It wasn't until we got to the room after checking in that we realized he had upgraded us for free, which was such a pleasant surprise. It was late by then, and when I went back to the front desk to look for him, he was already gone. I really wanted to thank him for giving us the most beautiful room on this trip. The room was also very clean, and it's super convenient to get to Takashimaya. The public transportation nearby is excellent too. Honestly, there's not a single downside; I highly recommend it!
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Price per night from:MXN3,782
Posted on Apr 26, 2025|Classic Room with Higashiyama View
Guest UserMy wife and I booked the Classic Room for 3 nights in April 2025. We thought this was one of the best hotels we stayed at during our trip.
From the moment you enter the hotel, you are welcomed by the hotel staff. You leave your bags with them and you walk up to a separate reception area where you are seated and offered tea and macarons. Check in is conducted while you sip your tea. After you get your keys, you go up to your room and your luggage bags are already there. We were very impressed by the reception.
The room itself is fairly sizeable and offers a cabinet of Fauchon snacks. We had a good view of the alley behind the hotel that was lined with Sakura trees. We could also see the mountains in the distance.
The location of the hotel is also great. It is located about a 5-10 minutes walk from downtown Kyoto and about a 5 minutes walk to Kiyomizu-gojo station.
We also had breakfast which included a free flow selection of bread and pastries like French croissant, baguette and brioche. You also get a fruit plate, salad, and omelette. If you stay for more than 1 night, you also get a premium breakfast menu for your 2nd night onwards.
We will definitely return to this hotel the next time we are in Kyoto.
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Price per night from:MXN4,724
Posted on Sep 9, 2024|Tsukinone Twin Room
CLHChanThe hotel is nested in a quiet corner, within walking distance of Sagaogurayama Tabuchiyamacho. Im however a bit disappointed with the limited facilites it offered when compared to the price we paid.
We stayed in the Tsukinone Twin Room which is on the third floor of the building. The view is pleasant. The room is of decent size. Yet there were no public onsens. We need to pay YEN5000 for 45 minutes and there are only 2 private onsens.
For more luxurious rooms with private onsen, the one I visited was on the ground level with no views as it were by the pathway to the reception , separated by wooden planks.
We paid around Yen5000 for the breakfast in the hotel, Both western and japanese breakfasts were offered. We tried both. It is of standard. The 4 different juices presented on the top of the bento box was impressive.
The vaccinity is pleasant. We could walk to the train station, the tourist rown area , the nearby parks and the world heritage sites. Nice area .
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Price per night from:MXN9,903
Posted on Jan 10, 2026|King Room
SRjuneI stayed here 10 years ago. The hotel looked exactly the same. It is a little bit on the old school side, but everything is clean and impeccable.
The first day I arrived I had a stomach issue and the hotel was really kind and helped send fresh ginger tea up to my room and requested. They went out out of their way to find me fresh ginger.
The second day I strained my back from lifting heavy luggage. They are once again very kind and send a staff to help me pack all my belongings and help me coordinate sending my luggage to Tokyo so I don’t need to lift it on the train. Special thanks to Naing Thiri who is so kind and help me pack everything so neatly and even help me get dressed
Honestly, when I first checked in and the hotel looks a little bit outdated I was thinking maybe next day I would not want to come back but with the great service, I would definitely stay here again if I come to Kyoto
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Price per night from:MXN3,208
Posted on Jun 9, 2026
Guest UserWhen we chose this hotel, we saw pictures and videos that made us think it was a resort estate, but it's not. There's very little to see inside the hotel; I could walk through the entire property in 5 minutes. Secondly, the hotel advertises natural hot springs, but the public ones reek of disinfectant as soon as you walk in, which is very unpleasant. The room itself was okay and had character, and the bathtub was very large with a pleasant woody scent when bathing. Finally, the breakfast – honestly, the taste was just mediocre. I wouldn't choose this hotel again at the same price point.
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Price per night from:MXN13,746
Posted on Jun 28, 2024|Deluxe King Room
KC333We loved our stay at Hotel the Mitsui. Super nice and zen design . Absolutely adore their lobby area, which I think is designed by Andre Fu. Always drawn into his work somehow.
Breakfast food was okay, but the view really made up everything l. Super relaxing & beautiful
Service was great. Most of them were able to speak English proficiently.
There’s a thermal spring at their basement, which you have to call the reception before you go to ensure there’s enough space. Everything was well prepared, including swimwear, disposable underpants, towels, water, etc. Since they control the # of people, everyone has their own space and it still feels very private.
Room is nice with many details. Love their huge selection of pillows available for guests. It’s not huge, but the space is well used.
Location wise, I wouldn’t say it’s the most convenient, but if you take a cab, everything is reachable in 20 mins max, so it’s not too bad. There are still good restaurants and touristy places to go that are in walkable distance, so it’s not middle of nowhere.
Overall, fantastic experience which I will recommend for others!
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Price per night from:MXN13,753
Posted on Feb 14, 2026|Run Of House
Yury GrinI stayed for 4 nights from January 4 to January 8, 2026.
From the hotel, you can walk to Nijo Castle in about 10 minutes. There are many small convenience stores nearby (7-Eleven and the like), as well as two large supermarkets — Life is open until midnight, which is a huge plus. You can buy nice gifts for friends and family late in the evening without wasting daytime hours.
The transportation access is great too: within a few minutes' walk there's a subway station and a JR line (convenient for coming from the railway station), and right next to the hotel there's a bus stop. This is important because Kyoto's sights are scattered all over the city, and you often need to use public transport or taxis.
Speaking of taxis. Twice I asked the reception to call me a taxi, and both times the staff helped me — a huge thank you to them! It was especially important on the first day: thanks to a taxi, I made it to Kiyomizu-dera Temple in time and explored it without rushing.
Check-in was very quick, and the staff explained where everything was.
The room was quite spacious — or maybe it just felt that way. I comfortably unpacked my suitcase and took out everything I needed without feeling cramped. The room had all the essentials, and there were kettles near the elevator that you could take to your room if needed. I did, and had some tea before bed (on the first floor, you can grab a free tea bag if you don't have your own).
The air conditioner worked for both cooling and heating — which was very useful on some evenings. Honestly, I only used the hotel to sleep, and it was perfectly fine.
Every morning, breakfast is served on the first floor. To be honest, I expected something simple since the room rate was quite affordable. That's why the breakfast was such a pleasant surprise! My eyes wandered every morning at the variety of delicious food! A huge selection. Every day I had rice with various toppings, amazing salmon, cod, and various vegetables (the okra here was especially good).
There's a small smoking room on the first floor with good ventilation.
My overall impression of the hotel is extremely positive. I will definitely stay here again on my next visit to Kyoto.
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Price per night from:MXN564
Posted on Feb 15, 2025
Naxieniandeshiguang
The location is just opposite Nijo Castle, within walking distance, very convenient. Kyoto is not big, very leisurely, and the hotel is generally good to the attractions. The front desk and lobby manager are good, their English is online, very international, especially the European and American guys hired, the communication is very smooth. The facilities in the room are also good, the breakfast is also great, especially the freshly squeezed orange juice machine is quite interesting.
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Price per night from:MXN1,250