3-Star Hotels in Western Cape, South Africa

HAVN Apartstay Hotel provided a comfortable and practical base during our Cape Town stay. The location was highly convenient, allowing easy access to major attractions such as Table Mountain and the Waterfront. The apartment-style layout suited our family well, offering sufficient space for luggage, children, and downtime. The room was larger than expected and exceeded our initial expectations in comfort. While there was a slight lingering smoke smell upon arrival, airing out the room improved the environment. Staff were helpful and accommodating, especially when allowing us to store luggage prior to check-in. The overall experience balanced independence with hotel-style convenience. It was especially helpful during a busy sightseeing phase of the trip. HAVN offered a reliable, well-located option for families seeking flexibility and space in Cape Town.

A good business hotel, really more of a 4 than a 3, they clean well, everything is quite new, the room is small, but for two it is quite normal, the location is very good, close to all locations, somewhere you can walk, somewhere you can order a taxi, taxis are inexpensive around the city. It is a 25-minute walk to the Waterfront. Standard breakfasts, but quite enough in the morning. The staff is good, friendly, we have never had any problems. The only thing that bothered us a little was the location of the night club, under the windows, pounding all night almost every day and until the morning, we had to close the window and turn on the air conditioner. Perhaps this is the only minus of this hotel, but there are rooms on the other side, we ended up not changing. A very good option in terms of price / quality!

Everything is good but the reception needs more hospitality training. The booking had breakfast included but the guy at the reception said ” the price you paid for the room shouldn't have breakfast included” That's a very rude reply. Trip.com support solved the issues for me later. The breakfast is not ”buffet ” as listed. You got to choose from three options from a cafe. No shampoo and shower gel in the room. We had to ask the reception. Even though we stayed for three nights, the second time we asked for more shampoo, they said they can only supply once. We also requested through their housekeeping service app, nothing happened. The room is clean and comfortable. For the price, we are happy with the room and hotel location.

Nice hotel with great location. Mojo Market is right next to it and that makes it super convenient for food, drinks and live music most nights. The staff is super friendly, helpful and truly make you feel welcome. The only suggestion would be to let people know there's construction currently happening right next to the hotel which makes it a little noisy. Perhaps the hotel could offer rooms for a cheaper rate for the inconvenience. TVs might need checking as well. I was not able to use mine at all. Overall it was a great stay though. Thank you Mojo! 🫶🏼

While the locations and hotel cleanliness and families are good, the room doesn’t come with any AC or Heater. So it was very cold in the room on a winter rainy day. The hotel also took R1,000 as deposit by credit card, and returned upon check out. The issue is, credit card company would charge a fee and also due to different exchange rate on different day, I lost almost R 100 when I check out. The hotel should consider waiving the deposit altogether or taking cash as deposit if deposit is required.

Breakfast is good, next to shopping mall and the conference center is very convenient, the surrounding environment is also very good.

We had a great stay at this place. Location is good - 5 minutes to the quay. There is a stop of the red bus near that is very convenient for the travelers. You have everything in the flat. We didn't expected that there would be cleaning so often. The only thing - it was a bit cold inside in April although there was the heating.

I would like to share my experience of staying in this apartment. We lived there very poorly because it’s a self-service setup with only two plates. If I’m using one plate for something else and my partner is using another plate, I no longer have a plate to prepare another dish. We literally had two plates in the house, as if it were a hotel where they would cook for us—we wouldn’t need more dishes for anything. How can I buy groceries for two plates, with literally one spoon per person and one teaspoon to share in the morning for our coffee, and one cup per person? Additionally, we did not have a broom, and it was very difficult to clean after ourselves. We had to wait for cleaning/maintenance to come for at 10am while we skip the dirt or use a tissue to clean, even though we don’t want to invite anyone in we had to choice , We can’t even scrub the floor on our own; we had to wait until we sleep and wait for them. No shower caps , no toothbrushes to toothpaste to start the stay ,not even little enough to get comfortable when you check in ,,I don’t recommend it for travelers who land late at night , it’s not helpful at all you sleep dirty here until shops open , they run out of heaters and leave you freezing in the room , check out time is 10am so it your flight is 6pm on the same day be prepared to roam around the streets like a homeless while you Stayed a night with them , what happened to 12pm check out time and 2pm as latest ??? My partner was working night shift and had to be kicked out at 10am with his flight at 6pm ! He asked to rest for 2 hours and check out at 12 they charged 50% of room rate for sleeping for 2 hours not even half a day. This apartment is not helpful at all and they prioritize charging you more instead of availing themselves for help , bedsheets are changed after 3 days which means if you on your periods as woman and you mess up the bedsheets you have to sleep with blood for the next 2 days -Why ??? I believe beds should be changed everyday as per the room rate calculations for each day unless they mean we pack our own bedsheets for emergencies…additionally there was a construction that would grill the roof while you sleeping at 8am so again my partner couldn’t sleep after working night shifts WITHOUT A WARNING!!! We regretted staying here and one traumatic issue of plates : I wash after every meal because no extra plates to push for another day , washing using my hands since there was no scrubbing 🧽 . I felt like i didn’t pay enough to stay here .

We loved our stay. The staff was friendly and Patrick is a gem! He is very helpful and checks up on people. We used the valet parking services and it was great with secure parking for our car. The room was nice and big and clean. The coffee station and amenities were well stocked. The breakfast was delicious!! The hotel is situated in an area with lots to see and do! We will definitely stay there again when we come to Cape Town! Thank you to everyone for making our stay wonderful.

We had an amazing stay at this hotel. The employees are VERY friendly and helpful. We stored our 4 suitcases for hours and they were safe. Employees helped me load my bags in the taxi. Hotel is clean and not noisy. I stayed on the 7th floor. There are May restaurants around the hotel and you can easily walk to them. Our favorite was the GREEK FISHERMAN. Lovely sun set views. Kitchen has many useful items. We just would had loved a sponge to wash our dishes.