5-Star Hotels in Jilin, China

This hotel is located right by the Songhua River, not far from Jilin Station, making it very convenient for getting around. The river view is unbeatable, especially at night when the neon lights make it even more beautiful. The room was spacious and lovely, and the bedding was clean and comfortable. The best part, though, was the service – every staff member was warm and attentive. Highly recommend!

The room was great! Even though the hotel has been open for a while, it's very well-maintained. The butler service was also fantastic; the young lady was super responsive and helpful with every request. After hiking Changbai Mountain all day, coming back to soak in the hot spring at night was incredibly relaxing. Five stars all around!

The hotel experience was great. The room was clean and tidy, and the breakfast was superb, offering Chinese, Western, and Korean options. All the staff were very polite, and the VIP manager was exceptionally attentive, even recommending a list of local delicacies upon check-in. It's definitely worth another visit. It's also super convenient, just a short walk across a small road to the floating market, and the popular 'bullet screen' wall is only a ten-minute walk away.

The hotel's location is very convenient for both the airport and the high-speed train station, with ride-shares costing around 10 yuan. While ride-hailing apps were a bit tricky, there were plenty of local taxis, which made getting around quite easy. The room came with a smart voice assistant, but it wasn't very smart at all; it couldn't even control the lights. The most frustrating thing was the motion-sensor mirror in the bathroom – it would light up every time you entered. Since the bathroom wall facing the bed was frosted glass, it was easy to be woken up by the light at night. Also, the light under the corridor bench in the room was overly sensitive, turning on with just a slight turn in bed. The TV in the room had a section introducing nearby attractions, but it only showed photos! And just one photo! For a luxury hotel, this is quite disappointing. Now, regarding cleanliness: our child brought their own pillow, so we didn't need the two pillows on the bed. We usually place extra pillows on a chair or tuck them into our open luggage. However, after housekeeping cleaned the room, we found the extra pillows shoved into a corner of the room, directly on the floor. Breakfast was a highlight, offering many local specialties, and you could pretty much sample all the延边 (Yanbian) snacks.

Excellent value for a five-star hotel, and Lena was incredibly professional! I compared several five-star hotels in Changchun, and this one had the best location and price. Lena's service was even better than many high-end establishments. She proactively helped me with my luggage to the elevator and gave me useful tips during check-in – so thoughtful. The room had a separate wet and dry area in the bathroom, and the shower had great water pressure. The cleanliness was impeccable, not a single speck of dust. Definitely worth every penny.

The hotel experience far exceeded my expectations. The location is excellent, just a few minutes' walk to the subway station, making travel incredibly convenient. The room was clean and tidy, with soft and comfortable bedding. It was also well-lit and soundproof, ensuring a very pleasant stay. The facilities were complete and well-maintained, with stable hot water supply and strong Wi-Fi signal, showing attention to detail. The front desk staff were warm and attentive, efficiently handling check-in and thoughtfully recommending local dining spots and sightseeing routes. The breakfast offered a wide variety of fresh and delicious options, providing great value for money. Overall, the service was professional and meticulous, from check-in to check-out, the entire experience was seamless and highly satisfying. I will definitely choose this hotel again for my next trip.

Choosing the Hyatt for my May Day holiday was definitely the right decision! The hotel's location is fantastic; it's right on the commercial street and close to all the entertainment, probably the best location in the whole area. Breakfast was also superb; I stayed for two days and was pleasantly surprised every morning. The lovely lady at the front desk even helped us get a room upgrade, so the room was extra large and spacious. All the amenities and benefits were great. I'll definitely be back!

The hotel's location is a bit remote, but that's typical for hot spring hotels. I communicated with the front desk a few days before arrival. I sent them my high-speed rail information and scheduled a pickup at Changbaishan Station. So, despite the somewhat remote location, the hotel's shuttle service was excellent. The front desk staff were also very good. When I arrived, I had intended for the front desk to book a rafting trip for me, but it turned out the hotel's contract with the rafting company had expired, so we had to sort it out ourselves. (I had inquired with the front desk a week prior, and they said it could be arranged there. I was surprised to find upon arrival that the hotel had just canceled its contract with the rafting company.) I want to be clear, I'm not blaming the hotel; it was just bad luck. I do hope the hotel can continue to assist out-of-towners in the future, as foreigners often face difficulties booking things in China without local phone numbers. I wanted to see Tianchi Lake, but it was closed all three days I was there. Rafting was also out. So, I ended up staying at the hotel. However, I enjoyed several hot spring baths, visited the gym, and the hotel can also arrange skiing for you. We didn't go skiing because we had elderly people with us. So, staying at the hotel wasn't bad at all. There are only two restaurants: a Korean restaurant and the hotel's buffet. The food was good, but the dinner shrimp seemed to be limited. I arrived at 7:30 PM and only got two shrimp, while my dad got five. Then there were none left, and the restaurant staff didn't replenish them. The room was very large and clean. I particularly liked the rooms at this hotel. The hot spring has both indoor and outdoor sections. I might return in the future.

The environment is fantastic, very clean, and well-equipped. The hot spring experience was also incredibly relaxing. Breakfast offered a great variety, but what truly stood out was the service. Right after check-in, a butler was assigned to us, ready to answer any questions and provide helpful reminders. There was even a dedicated shuttle service for the hot springs. Any issues we encountered were promptly resolved by the staff – their service-mindedness was truly impressive! The hotel's exclusive access to Changbai Mountain was very convenient. Overall, it was an excellent stay, and I'll definitely be back!

The reception staff was incredibly welcoming and patient, thorough, and welcoming. Throughout my stay, the room service and other staff were incredibly helpful and responsive, with a thoughtful attention to detail. The room was clean and comfortable, with comprehensive amenities, making for a truly comfortable stay. Overall, the attentive service is highly recommended and I'd definitely stay here again!