Shi Road/Shantang business district | 0.37km from Qilishantang
The GUSU YARD HOTEL · SHANTANG provides a great place for travelers to relax after a busy day. The GUSU YARD HOTEL · SHANTANG offers a pleasant stay in Suzhou for those traveling for business or leisure. The hotel is just 4km away from Suzhou Railway Station. Being just minutes away from Shantang Jie Metro Station allows guests to explore the city with ease. Seeing Suzhou's sights from this hotel is easy with Shantang Street Baijuyi Wharf, Taohuawu Historical and Cultural Area and Suzhou Station - North Square all close by. In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.
Location was good if you dont mind the entrance it’s just at the busy street. Night time super crowded at entrance area but it does not affect us. Very convenient to go for food and shopping street. Staffs very friendly and helpful. Free breakfast is local simple 9 grid box with millet porridge. The main street near entrance will be closed around noon time or later depending on the tourists crowds. The free cruise ticket really worth to go. Whole journey about 50mins boat ride. Room very spacious and clean. My room is at almost end of the area and facing river. The cruise boat docking area just right outside of our room. normally is before 10pm.Noise level very minimal. Overall we had a good stay here.
Shi Road/Shantang business district | 0.72km from Qilishantang
What we liked: Spacious and nice room design. Separate bath and toilet. Toilet has automatic flush, seat cover is also provided. Lots of snacks and amenities provided. There are amenities at the front desk such as disposable bath cover, disposable floss, mask etc you can collect from front desk. You can also ask for warm bottled water. Responsive staff, can communicate your needs via WeChat, very convenient. There are 3 lifts, very convenient. Snacks and drinks are free. Bath robes, room and bath slippers are provided too. Awesome that we stayed on the same floor as the lobby, very convenient. Location is near metro, malls, shops, and attractions, very convenient. I like that there are bath robes and different types of towels provided. What we think can be improved: We thought the big bath was indoors and wouldn’t be so cold in the winter but it has two open windows and it gets quite cold when the wind blows. It takes about 1.5h to fill up about 60-70% of the tub and you need to tap every 30 minutes or so to keep the water flowing. Quite time consuming to get it ready for a bath. Housekeeping is inconsistent, the cleaner left a towel on the floor on one of the days, left a cup unwashed, took away our straws and left the sink cover by the sink instead. They have a centralised heating system so it can get quite hot but the staff offered us a fan and we opened the balcony door for wind to enter so it was comfortable to sleep at night. There was some drilling going on in the early morning around 9-10am, it was just opposite our room so it disrupted my sleep, would be better for them to schedule it during non-sleeping hours. When we were checking out, the staff at the counter shared about them getting audited and if we don’t give a five star review, they will get a fine, I had never heard of it from other hotels and found it quite strange. She was insistent on us doing it on the spot even though we have to catch a train, that was not pleasant. We just went ahead to rush for our train. Not much to watch on the TV unfortunately.
Shi Road/Shantang business district | 0.19km from Qilishantang
Nestled in the heart of Suzhou's famed "Gusu Old Street"—the Qili Shantang Scenic Area—our hotel is within easy reach of popular attractions such as Guanqian Street, the Humble Administrator’s Garden, Hanshan Temple, and the Gate of the Orient. Surrounded by rich cultural ambiance and convenient transportation, exploring the city’s landmarks has never been easier.
Stepping into our hotel is like traveling through time—this was once the site of the Jiangnan Weaving Bureau during the Ming and Qing dynasties, overseeing the region’s magnificent textile heritage. Today, you can not only observe and even try your hand at traditional weaving techniques in our on-site Intangible Cultural Heritage Silk Experience Museum, but also immerse yourself in the elegant lifestyle of Jiangnan literati amid the refined beauty of a classical Suzhou garden.
Designed with water as its rhythm, the architecture is adorned with winding streams, rockeries, pavilions, and lush greenery, forming a living ink-wash painting of Jiangnan. We are committed to conveying the charm of Gusu in every detail—from the lobby furnishings and corridor patterns to the silk textiles in each room and the views beyond every latticed window, all embody the subtle poetry of Suzhou aesthetics.
We offer a variety of themed room types infused with silk culture, catering to business trips, family vacations, and parent-child getaways. Each room is equipped with century-old brand mattresses and high-thread-count silk pillows to ensure a cloud-like sleeping experience. The hotel also features a water bar, tea lounge, meeting rooms, and an à la carte restaurant, along with seven themed private dining suites: Donglin Pavilion, Hidden Mountain Retreat, Yichuan Pavilion, Osmanthus Fragrance Pavilion, Bamboo Seclusion Studio, Elegant Studio, and Jiangnan Mansion—each named after Suzhou’s cultural motifs, perfect for intimate gatherings and refined events.
In addition to hosting small business events, team-building activities, and exhibitions, we have curated immersive experiences for families and culture enthusiasts to help you create deeper memories of Suzhou:
• “Millennial Weave · Threads of Splendor” Silk-Weaving Experience: Try your hand at traditional looms in our Intangible Cultural Heritage Silk Experience Museum and learn about the beautiful transformation from cocoon to brocade.
• “Suzhou Garden Afternoon · Leisurely Moments” Afternoon Tea: Enjoy handmade Suzhou pastries, seasonal fruits, and a pot of Biluochun tea amid pavilions and waterside pavilions.
• “Gusu Night · Signature Cocktails” Cocktail Experience: Sip specially crafted cocktails inspired by Suzhou culture, such as “Shantang Evening Lights” and “Pingtan Dream,” while taking in the garden夜景.
• “Sky Tour · Ancient City Glimpses” Aerial Photography Service: Capture breathtaking aerial views of Shantang Street and the garden scenery with a professional photographer.
• “Nightcap · Soothing Soup” Bedtime Dessert: A nightly serving of slow-brewed silver fungus soup to nourish body and mind for a peaceful sleep.
• “Seasonal Eating · Suzhou Morning Light” Extended Breakfast: Exquisite Suzhou-style breakfast served until 12 PM, allowing you to start your day in a leisurely Jiangnan rhythm.
• “Board Game Fun · Elegant Gatherings” Mahjong & Game Room: A private game room with automatic mahjong tables, ideal for friendly gatherings.
• “Fingertip Heritage · Luminescent Lacquer” Mother-of-Pearl Inlay Workshop: Learn the ancient craft of mother-of-pearl inlay under the guidance of an artisan.
• “Ink Meditation · Mindful Practice” Scripture Copying Space: A quiet tea room equipped with scriptures for meditation through calligraphy.
• “Pet-Friendly · Warm Companionship” Pet-Friendly Services: Thoughtful amenities prepared for your furry friends to experience Jiangnan hospitality.
• “Elegant Attire · Jiangnan Impressions” Travel Photography: Professional photography with cheongsam styling to capture your Suzhou-style travel moments.
We strive to paint your Suzhou journey with historical depth, artisanal warmth, and contemporary comfort—using architecture as paper, culture as ink, and silk as the vital thread. Here, silk is not just art on display, but a tangible, experienceable, and memorable part of Jiangnan. Every detail tells a story, and every moment becomes an unforgettable Suzhou memory.
Capture breathtaking aerial footage of Shantang Street and classical gardens with the assistance of a professional photographer.
• "Nighttime Refreshment • Soothing Soup" Goodnight Dessert:
A nightly serving of slow-brewed silver fungus soup helps nourish the body and mind for a peaceful night’s sleep.
• "Seasonal Eating • Suzhou-Style Morning" Extended Breakfast:
Delicate set meals are available until 12 PM, allowing guests to begin the day at a leisurely pace.
• "Refined Entertainment • Gathering of Friends" Chess & Card Room:
A private gaming space equipped with an automatic mahjong table, perfect for joyful reunions.
• "Fingertip Heritage • Radiant Mother-of-Pearl" Handicraft Workshop:
Learn the art of lacquer inlay from experienced artisans and revive this millennia-old craft with your own hands.
• "Ink Meditation • Mindful Practice" Scripture Copying:
A dedicated tea room equipped with scriptures offers a tranquil space to seek inner peace through brush and ink.
• "Pet-Friendly • Warm Companionship" Services:
Thoughtfully prepared pet amenities ensure that furry family members also enjoy the warmth of Jiangnan hospitality.
• "Elegant Attire • Jiangnan Impressions" Travel Photography:
A professional photography team provides cheongsam styling and shooting services to capture travelers in classic Suzhou-style portraits.
We treat architecture as our paper and culture as our ink, committed to crafting a Suzhou journey that blends historical depth with contemporary comfort. Here, every detail holds poetic charm, and every moment becomes a lasting memory of this timeless land.
This hotel was really great. Room was very spacious and modern, while still feeling historic and staff was very professional. One thing I’d say is that it’s located in a like the most touristy area, which is fine, but when entering and exiting the hotel you will have to push through crowds who are trying to see the weaver in the pre lobby which was a bit annoying.
Shi Road/Shantang business district | 1.34km from Qilishantang
Opened in 2023, the ANDU HOTEL offers travelers a pleasant stay in Suzhou, whether for business or leisure purposes. The hotel is just 4km away from Suzhou Railway Station. Just a short walk from Yangyu Xiang Metro Station, traveling to most city destinations is a breeze. With multiple attractions nearby including Yiyuan Garden, Lingering Garden(Liuyuan Garden) and Suzhou City God Temple, guests will find plenty to keep themselves occupied. When guests have some time on their hands they can make use of the onsite facilities. This Suzhou hotel provides parking on site. According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
had a great stay at this hotel. The room was clean, comfortable, and well maintained, and the staff were friendly and helpful throughout my visit. Check-in and check-out were smooth. The facilities were well kept, and everything met my expectations. Highly recommended ! 💯
Shi Road/Shantang business district | 1.06km from Qilishantang
Suzhou Huamao Gusuli Service Apartment ( referred to as "GUSULI" or "Apartment") is a serviced apartment of Huamao Group. It's located outside the ancient city of Changmen,Gusu,Suzhou, by the river. And it's to the east of Changmen Ancient City Wall, near by Humble Administrator's Garden, Suzhou Museum. Many famous attractions could by walking,such as Shantang Street, Lingering Garden, Xiyuan Temple, Hanshan Temple. We have a unique garden landscape, culture and natural resources.It was mentioned from 《The Story of the Stone》 : "The most and second-class prosperous place in the world". GUSULI built by a number of well-known artists and masters who is come from local or international. They have restored the garden, legendary garden of Jiangnan, The Violet Garden has been lost for hundreds of years. In the future, the apartment will be neighborly by the first Ritz-Carlton Hotel in Suzhou, Super Grade A Office Buildings, Luxury shopping center and an art museum designed by the international architect Tadao Ando. You can feel the international lifestyle when you go out. When traditional and modern styles blend with each other, the many of modern buildings around the garden , They become very dreamy, kind of travel through time. GUSULI has 225 modern art rooms, they are modern and artistic style, This style is very natural and pure, like an ink painting presented in front of the eyes. One of the most special room is the Warm Family Suites, the theme of the appropriate to show the multiple aspects of Suzhou, traditional and modern; "Crazy Kids" ,the children's theme suite is a paradise room tailored for children, with joy, safety and warmth for the purpose of building;We have eight Fantastic Terrace Suites:they have a pretty view of the The Violet Garden, It is the perfect place to have a cup of tea with friends and family. We are also offers Pet-friendly Suites for pet lovers.The five-star hotel standard in GUSULI equipped it with comfortable bedding, linen, fresh air system, whole floor heating, private kitchen and attentive butler service to provide guests with a better stay experience. In addition to public spaces such as heated swimming pool, whiskey bar, children's playground and gym, we also provide a set of customized service : Suzhou Style wedding,in the garden. As well as rich and colorful content activities, such as baby care, summer camp, psychology with parent and child, Intangible cultural heritage research, and traditional cultural experience.
Best apartment hotel in suzhou, located near to Qili Shantang and lotsa activities in hotel for children like playground and short classes. Room amenities includes a clothing UV steriliser/special steam, kitchen and washing machine with dryer. Got a free upgrade from Ms Wei Xiang Ju too!
Shi Road/Shantang business district | 0.72km from Qilishantang
Houju Courtyard Design Hotel (Shangcheng Branch, Shantang Street, Suzhou) - Living by the River, Encountering the New Elegant Charm of Suzhou
This is not only the starting point for strolling around the "Qili Mountain Pond" and feeling the sound of oars and lights, but also an ideal stronghold to explore the whole Suzhou City. You can walk to Liuyuan and Hanshan Temple to feel the historical heritage of the thousand-year-old temple; drive a moment to Zhuozheng Garden, Lion Forest, Suzhou Museum, immersed in the world heritage garden poetry and painting; or stroll around the historical district of Pingjiang Road and listen to a comment. Move to enjoy the convenience of Shilu Business Circle, and turn around into the ancient style of the south of the Yangtze River.
The hotel is located in the heart of Shantang Street, Bainian Stone Road Pedestrian Street, Gusu District. The hotel is situated on the 4th floor of the popular check-in landmark of Shangchengmen. Walk 300 meters to reach Qili Mountain Pond Scenic Area; The sound of oars, lights, and bustling streets of "Millennium Shantang Street" provide an ideal starting point for exploring the Su style charm, as you can enjoy the convenience of the stone road commercial district within walking distance.
The Houju Hotel Group will undergo a new upgrade in 2025, with a disruptive design aesthetic inspired by the "Shangchengmen" and deeply integrated into Suzhou's "rolling immortals" folk customs and "seeking the Eight Immortals" culture. Shangchengmen has ingeniously created an immersive fantasy space with "gardens in buildings, streets in gardens, and alleys in streets", opening a unique hotel exploration journey.
Hotel rooms are an artistic stage of color and texture, with retro red passionately colliding and warm walnut wood; Middle aged blue highlights the harmonious charm of fashion and fantasy; Metal floor lamps and color blocked vintage carpets, outlining details; The courtyard landscape room cleverly blends Soviet classical elements with modern design, while the courtyard landscape room monopolizes the charm of the city gate market, showcasing luxury and warmth in a low-key manner, with a sense of luxury everywhere.
Intelligent control of the entire house frees up hands, senses the toilet, enhances the bathroom experience, easily adjusts lighting, curtains, TV, etc. with just one command, and fully enjoys technological convenience; Ultimate sleep experience, deeply immersed in five-star quality mattresses; Paired with a large screen TV, it provides endless enjoyment, instantly relieving travel fatigue and allowing you to fall into a deep sleep.
The hotel has complete facilities and equipment, including a gym to help you stay energetic and enjoy the joy of exercise at any time; Self service laundry room, waiters help deliver laundry, attentive care, dispelling your worries; The leisure book bar is quiet and comfortable, with a lazy afternoon tea time and a search for a touch of delicacy in the afternoon. In the unique atmosphere of the hotel, enjoy exclusive afternoon tea and immerse yourself in the rare Su style tranquility and beauty. Exclusive goodnight snacks, warming the heart and nourishing the stomach, accompany you to a sweet sleep.
In addition, staying in a hotel allows for an immersive local experience, and stepping into the "Gusu Prosperous Map" upon entering the immortal market! Gathering authentic Su style snacks and classic souvenirs (such as Han Dachun and Caizhizhai), it enhances happiness in the atmosphere of fireworks, and every snap is a big shot.
Houju Craftsmanship Service adheres to the brand's three core values of "exquisite service", "local experience", and "cultural exploration". We are committed to providing personalized services beyond expectations for curious and creative travelers, unlocking the cultural code of Suzhou and embarking on an extraordinary journey of exploration.
Loved the hotel. The location is very convienent while a bit hard to find, but the pictures in the other reviews helped. The welcome is very warm and I could check in early. The staff is also able to speak English very well! The room itself is spacious and gorgeous. The lighting on the mirror is the best I had so far in china. The afternoon tea was delicious and the goodbye gift very cute. The metro station is just a few steps away and you can walk nearly everywhere. Would come back again!
Shi Road/Shantang business district | 0.83km from Qilishantang
The Wassim R Hotel (Suzhou Shilu Metro Station Shantang Street Scenic Spot Store) is an ideal spot for travelers wanting to discover the city. The Wassim R Hotel (Suzhou Shilu Metro Station Shantang Street Scenic Spot Store) is an ideal choice for travelers who want to take in the sights and sounds of Suzhou. From the hotel, Suzhou Railway Station is just 5km away. Being just minutes away from Shi Lu Metro Station allows guests to explore the city with ease. With multiple attractions nearby including Changmen Gate Site, China Grand Canal Heritage Site and H+ Art Museum, guests will find plenty to keep themselves occupied. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Suzhou hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with groups of friends, this hotel is consistently one of the most popular choices.
The receptionists are very friendly and the rooms were clean especially at an affordable pricing. there is free laundry and hot water
Guanqian Street/Pingjiang Street | 2.89km from Qilishantang
The Yunlan lnn Suzhou Humble Administrator's Garden Pingjiang Road provides a great place for travelers to relax after a busy day. Visitors to Suzhou will find that the Yunlan lnn Suzhou Humble Administrator's Garden Pingjiang Road is a fantastic accommodation choice. From the hotel, Suzhou Railway Station is just 4km away. Being just minutes away from Xuanqiaoxiang Metro Station allows guests to explore the city with ease. Famous local attractions Lion Grove Garden(Shizilin Garden), Couple's Retreat Garden(Ouyuan Garden) and Guanqian Street, can all be reached with a short walk. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Suzhou hotel can make use of the parking facilities. According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
Really friendly and nice service. Neat room aswell.
Guanqian Street/Pingjiang Street | 2.51km from Qilishantang
The Zeyiju Jingshe (Suzhou Guanqian Street Pingjiang Road) provides a great place for travelers to relax after a busy day. Visitors to Suzhou will find that the Zeyiju Jingshe (Suzhou Guanqian Street Pingjiang Road) is a fantastic accommodation choice. From the hotel, Suzhou Railway Station is just 3km away. Transportation around the city is also convenient, with Xuanqiaoxiang Metro Station within walking distance. Seeing Suzhou's sights from this hotel is easy with Quyuan Garden, Guanqian Street and Zhuangyuan Culture Museum all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site. Our guests consider this hotel to have excellent service. This hotel is particularly popular with those traveling with families.
Interesting 2-level design with beautiful lights. The rooms were cleaned everyday. The location was great, this hotel is close to Pingjiang historical district, and there is a cute vegan restaurant just around the corner. 10 out of 10 experience
Shi Road/Shantang business district | 0.09km from Qilishantang
The Royal Garden Inn Suzhou (Suzhou Shantang Yuyuan Jingpin Jiudian) is located on the popular ancient Shantang Street and close to several Suzhou tourist sights including the Tonggui Bridge, Tiger Hill and Lingering Garden (Liuyuan).This Suzhou hotel features rooms completed with central air conditioning, digital TVs, international direct dial telephones, safes and internet access. Non-smoking rooms are also provided.Diners may enjoy delicious dim sum, Cantonese and Suzhou dishes at the on-site dining outlet. Free wireless internet access adds another level of convenience.In terms of relaxation, guests may have a cup of tea at the teahouse while watching traditional Chinese opera.
WE LOVE IT!!!!! This is one of the best hotels/homestays I've been to in China! Just like the pics, it's located at the best spot of Shantang street, very closed to the metro station, and very easy to find. The service was very nice, both from the actual staff and the cats 🐈🐈⬛ The room and cleanliness have nothing to complain at all. Sadly Suzhou's attractions are very easy to complete in a day, but I will definitely recommend to anyone to spend time here a night!
275 reviews
8.9/10
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SGD 76
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9.8/10
Perfect
GGuest UserThe hotel is located in the old location of Suzhou so the surrounding areas are all full of cultural experiences. The location is ideal for visiting several gardens such as The Couple's Retreat Garden, Lion Grove Garden, and Humble Administrator's Garden (all within walking distance). However, it is a bit difficult to reach by car, as you would have to cross a small bridge and go over slightly rough roads (not ideal for multiple luggage, especially large ones).
The hotel breakfast is soup noodles, with 8 different options, and it comes with a dessert (mung bean cake, a local specialty). It does get a bit tiring and repetitive once you eat it for a long time though. But, there are plenty of other alternative options up and down the street the hotel is located in. Various food stalls, restaurants, and even bakeries are all located within walking distance. The hotel also provides a ticketed experience to a local activity known as 评弹, a type of operatic singing famous for its soothing sound and tendency to invoke sleepiness.
The hotel rooms are neat and kept clean with no odor. Throughout the hotel, a pleasing scent was smelled and it seems that one could buy the same scent from one of the various stalls open on the street. The bathroom amenities include: hair dryer, bath robes, toothbrushes, a vanity set, razor, and a comb (along with another item that slipped my mind). The toilet is automated and has a heated seat. Unfortunately, the showers are a bit difficult to use (low water pressure and difficulty in setting temperature). There are three settings for the shower: overhead, handheld, and spout. The rooms that we ordered (two single beds) included a sitting room furnished with a rocking chair and a mini fridge (drinks inside have to be paid for). The water bottles placed outside the fridge and the snacks on the table are complimentary and free of charge. The hotel also has a laundry machine that both washes and dries the clothes. Sadly, it doesn't properly dry clothes if more than 1.5 sets of clothing are placed inside. Drying racks and clothing hangers are provided for such scenarios. Laundry baskets were also provided. The hotel does not have elevators, given the antiquity of the neighborhood, so heavy luggage and suitcases have to be carried by hand up the stairs.
The hotel staff were friendly and extremely helpful with anything we needed. We had a total of 8 suitcases (5 checked and 3 carry-ons) and the staff (overnight as we checked in at around 12 AM) voluntarily led us to the room and helped carry our bags up. When we ran into a problem with the laundry machine, the staff helped clear up the misunderstanding.
Attached are photos of the lobby (picture of the table with the tea sets), the hotel room that was booked (the other room looked the same, just mirrored placement), the sitting room, and complimentary food that was provided.
Wwl****The location is fantastic, right inside the ancient town. You can get in for free after 5 PM. Plus, after breakfast the next day, you can tour Shen Hall and Zhang Hall for free. The value for money is just incredible! They even provide a bath kit in the room, which is a really thoughtful touch. Big thumbs up, highly recommend!
WWangxiaohuatongxueI will always recommend this place without hesitation. Suzhou is truly beautiful; every photo turns out perfectly. Since I was traveling with my parents, the front desk helped arrange a more suitable room, which greatly eased my anxiety. Fearing we might have trouble, the staff even personally brought the room cards to our room. Everyone was so handsome and responsible, and spoke so gently. They even brought me hot water and didn't forget to give me an extra bottle of mineral water so I could dilute it and avoid getting scalded. Oh my goodness, their warm hospitality made me feel so embarrassed! They truly embodied the feeling of 'home away from home'!
There's a separate lounge area on the first floor, which is convenient for dining or meeting guests, and there's even a small play area for children. I'll definitely choose this place again when I bring my kids next time. Highly, highly recommend! Wishing them prosperous business!
WWorld wonders 探险者Nestled in the heart of a picturesque landmark, this guesthouse offers stunning views of Pingjiang Road at night. There's a cat café right across the street, which is a lovely touch. The breakfast spread is generous, and you can even do your laundry for free. The staff are incredibly warm and welcoming, making this a fantastic choice for your stay.
GGuest UserSpecifically came to Suzhou's Dongshan for the white jade loquats this weekend, but opted not to stay at Dongshan Hotel this time. Instead, we drove an hour back to the city to stay at Wu Palace. It was my first time here, and our room was on the first floor. The lobby is on the third floor, so we had to take the elevator down to the first floor, then navigate a bit to find our room. With two elderly people, it was a little inconvenient. However, my family unanimously agreed that the hotel's ambiance is quite unique, and decided that next time we visit Suzhou, we'll definitely choose Wu Palace again (they specifically told me to book a room on the 3rd floor)😁.
It's loquat season now, and the two loquat trees in the courtyard are perfectly in theme. Amidst the white walls and black tiles, loquats hang from the branches. I woke up early to snap a few photos📸 of the loquat trees. Being under the trees, everything felt so fresh🤤.
GGuest UserNow, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here.
Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around.
In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room.
When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture?
Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc.
Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us.
These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.
Science and Technology City/High-tech Zone Sports, Suzhou
Price per night from:SGD 81
9.4/10
Outstanding
GGuest UserMy love for Jiangnan has deepened even further! This time, I brought my 80-year-old mother back to Suzhou. We haphazardly picked this hotel, and to our surprise, it turned out to be absolutely fantastic! This morning, we were woken by the calls of spotted doves outside our window, having had such a wonderfully comfortable sleep. The breakfast buffet was also superb, and the staff were incredibly attentive and detailed. I had originally planned to explore the hotel's surroundings more this morning to take some photos for an online review, but breakfast took longer than expected, so I didn't get a chance to snap many pictures. It's just a few steps from the subway station, and the surrounding area is beautiful. Highly recommend!
AAnonymous UserAmazing stay and my favourite hotel amongst all the others this trip. Reception were friendly and helpful, and the room was very bright and spacious. It was amazing to have the room’s windowoverlook Pingjiang street and the canal. There are plenty of food and drinks options right outside the hotel and a short walk away. Great hotel to stay if you enjoy the traditional atmosphere of Suzhou.
GGallleyaThis is the best hotel we stayed in during our trip to China. We lived in a separate house. It's quiet and cozy there. The air conditioner works well for heating.
The hostess is very friendly and kind. When we got lost during check-in, she herself came for us. Also thanks to the man who helped us when leaving the hotel.
Comfortable bathroom, good beds, spacious room. I highly recommend it!
GGuest UserHaha, I found a bargain. The check-in experience was great! The front desk staff is warm and thoughtful, the room is clean and tidy, the bedding is comfortable, the breakfast is rich in variety, and the location is very convenient. Highly recommended!
What's the average price of hotels near Lanxi Yuying, Qilishantang Scenic Area this weekend?
According to Trip.com, the average weekend price for 1 night stay in Lanxi Yuying, Qilishantang Scenic Area in Suzhou is SGD 299. Due to frequent price changes, the above prices are for reference only.
What are some of the best hotels near Lanxi Yuying, Qilishantang Scenic Area?
What's the average price of hotels near Lanxi Yuying, Qilishantang Scenic Area per night?
According to Trip.com, the average price for 1 night hotel in Lanxi Yuying, Qilishantang Scenic Area in Suzhou is SGD 94. Due to frequent price changes, the above prices are for reference only.
What are some of the best hotels near Lanxi Yuying, Qilishantang Scenic Area?