Scenic Hotels in Tokyo

"The service here truly embodies the 'old money' style, especially from the older gentlemen. They provide that incredibly polite, Japanese-style service, and even if they don't speak English, a simple gesture is enough for them to understand your needs (something I also experienced at hotels in Japan). The younger staff, however, are not quite on the same level. There are three restaurants: American, Japanese, and a buffet. The buffet is always crowded, so I recommend trying the American or Japanese restaurants instead. The service is excellent, the food is exquisite, and the portions are smaller, which is perfect for us older folks. Staying in the main building is very convenient; a taxi to Takashimaya for shopping is around 1400 JPY, great for those who prefer one-stop shopping at a department store without getting tired. A taxi from Haneda Airport to the hotel is about 8000 JPY – Tokyo's subway lines are too complex unless you have a lot of stamina. Despite Tokyo being bustling, if you avoid peak hours, taxis usually don't get stuck in traffic. We stayed for four nights and received turn-down service every evening, which felt a bit environmentally unfriendly (they change all the towels and crockery again during turn-down). You can press the 'Do Not Disturb' button by the door if you prefer not to have it. If you have an early morning flight, you can exchange your room card for biscuits or chocolates at the first-floor cake shop the night before – this is something they inform you about upon check-in. Overall, their attention to service detail is far superior to the Imperial Hotel in Osaka. Many local 'old money' patrons stay here, and there are always newlyweds taking wedding photos in the lobby. Despite the high traffic, the service is busy but never chaotic; everyone entering is promptly attended to. If you're here for leisure, a stroll through Hibiya Park, the government office area, or the Imperial Palace grounds is very pleasant. (All photos are of the hotel interior.)"

"Facilities: Fully equipped, but the towels were old and stiff. Service: Self check-in and check-out. Hygiene: The toilet had a strong urine smell, which I quickly got Ctrip customer service to resolve. We got two hot spring tickets with our stay, but you had to pay for towels or bring them from your room. There were several hot spring pools, both indoor and outdoor, but they were too crowded and didn't feel very hygienic."

"The hotel is new and beautiful, with a great location just a five-minute walk from the subway station. The service was attentive and thoughtful; we switched rooms halfway through our stay, and staff helped us with our luggage the entire time, which was much appreciated! The front desk staff were also super nice! My only minor complaint is that we wanted two latex pillows but the hotel only had one available. Other than that, everything was perfect. We'll definitely be back!"

"For sisters on a budget, this place is a great option. It's not expensive and just a 3-minute walk from Cheon-wang Market subway station, making it super convenient to get anywhere. You can also enjoy the free hot springs. The front desk staff downstairs were incredibly helpful, even processing our check-in with their limited Chinese, which was really sweet. Overall, the service is quite good, and the environment is decent. The rooms aren't huge, but they're clean and the facilities are complete. There's a gym, but you need to book in advance; if you don't, you won't be able to get in. Plus, there's a fee of a few dozen RMB."

"I recently stayed at this hotel for two nights. The location is definitely one of its strongest points. It’s close to Ueno Park, and the park view from the hotel is truly amazing. There are also plenty of late-night food options nearby, which makes it very convenient - specially if you arrive late. The room size is quite small, but that’s fairly typical for this area and price range, so it wasn’t a surprise. However, I did face an issue on the first night. I had booked this hotel specifically for its location and view, and I was scheduled to arrive late at night. When I reached the hotel around 3am, I was informed that my room was unavailable due to overbooking. This was very confusing and disappointing, as I had a confirmed reservation. The hotel arranged for me to stay at another branch for that night and covered the taxi fare both ways the next morning. While I appreciate that they handled the transportation cost and tried to resolve the situation, it was still inconvenient. I chose this branch for its location and had business commitments the next day, so having to move between branches cost me valuable time and energy. That said, the hotel itself is still nice overall, and both the reception staff and the manager genuinely tried their best to assist and support me during the situation."

"I had a pleasant stay at this hotel. The room was clean, spacious, and well-equipped with everything I needed. The staff were friendly and helpful, always ready to assist with a smile. The location was convenient, close to local attractions and restaurants. I especially enjoyed the breakfast buffet, which had a great variety of delicious options. Overall, I would definitely recommend this hotel to anyone visiting the area."

"The hotel's location is excellent, very close to both the train and subway stations. We were traveling to Narita Airport, and after taking the Airport Express to Asakusa Station, it was only about a 5-minute walk to the hotel. From our room, we could even see the Skytree, which was beautiful both in the morning and at night. It's very suitable for family trips, especially with kids, as they offer free yogurt in the mornings and free ramen and ice cream in the evenings, which the children loved. The only minor issue is that the facilities are a bit old; the faucet needs to be turned off very tightly, otherwise it keeps dripping. This was my first time staying in a tatami room, which was a novel experience. Most of the staff primarily spoke Japanese, with limited English, but both sides made a great effort, and basic communication was fine."

"We have been in this hotel since April 15 for 10 days.  We always choose this hotel. We like its location, it is located in a quiet area. Close to the metro - we can easily get to Disneyland and the monorail line to Haneda Airport. There is a shuttle service to Shinagawa Station!  There is a 7/11 nearby. We had a family room. Cleaned every day! Good breakfasts! Everything suits us!"

"Room was well maintained and dated for a hotel that has been open for a long time. The hotel itself is huge with over 7 restaurants. Had a room with the Tokyo tower view which was a plus. Breakfast at the French kitchen was good but small considering the size of the hotel."

"It is a big room in Tokyo. The location is super convenient. There are harbour cake shops, supermarkets, subway stations, JR and shopping nearby. You can walk to Shibuya Crossing and Parco for shopping. The kitchen facilities and utensils are complete. The best thing is that there is a washing machine and dryer. It is a must for family travel~~~Highly recommended"