Pet friendly Hotels Xi'an

Great location just a stone throw to Bell tower and Muslim street . Subway is at hotel downstairs. Plenty of eateries around . Opposite hotel is shopping street . Rooms look newly renovated and bed is so comfortable. They provided 2 different pillows for individual likings . Reception service was superb and was very delighted that they go an extra mile . We booked total 4 rooms and as our flight is early morning we booked an extra day . However we found a day tour to kill time and decided to check out at 1pm . Reception insisted to call trip.com to help us cancel the extra day . Instead of making us wait for confirmation he tell us he will settle. After an hour I received a call from trip.com to confirm my cancellation. We are super impressed with their service !!

Probably the cleanest hotel I’ve ever stayed in in China! A big thumbs up to the cleaning crew! The staff is helpful and the rooms had everything we needed. The only negative thing is that the gym is a bit small.

The entire hotel is really high-end and intelligent, and it is located in the center of the scenic area, with the Big Wild Goose Pagoda fountain right at the entrance. It is really not easy to stay in such a cost-effective hotel in the scenic area. The whole house is smart and has separate wet and dry bathrooms. I love it so much and it is particularly unique! The front desk is particularly friendly and patient! I really like it, I will definitely come again next time😜😜😜

We checked in at 2am. There were one person at the reception and another bellhop at his 60s. Other than then 60s bellhop was friendly greeting us, the receptionist has no chill or whatsoever to welcome us. We have 6 luggages and our rooms can’t be accessed by just a lift directly. This hotel failed to mention that all these rooms can only be accessed by different flight of stairs and elevator. This particular large room can only be accessed by 3 different flights of stairs at different location. There is this particular stairs we have to climb down to our room, has no lights, we have to use our own phone torch. At first we were told it’s their procedure to switch off the stairs light after 12am. After complaints, they decided to switch it on for the rest of our stays. Throughout we carried our luggages our self to the room as the bellhop is old, we were afraid we gave him too much stress. Room wise, the tv, living room, wardrobe arrangement has no common sense at all. 2 tvs each facing the bed. The living room has no tv, so if you wanna chill and watch tv with your family, go to your bed and watch. There is only one wardrobe at the living room blocked by the sofa. You have to squeeze in to hang your jacket. There is no coffee cups or spoon. I stir my coffee with their tooth brush provided in a Champaign glass. You might ask why a Champaign glass, because the room service just doesn’t wash your normal glasses after you use it. Worth mentioning, the coffee I drank in the morning, the glass is still there unwashed at night. The can of coke I left it there on the first day, was still there on the last day. Probably they think leaving it there for long will taste better. The room service is really bare min. I understand this is a garden balcony kind of hotel, like a chalet, but they should really buck up on their bellhop services and room cleaning services. It’s really tiring to walk and carry our luggages to our own room. Not to mention checking out is the same. The safety of the guest are not really taken care of given that they expect you to use your own torch to navigate down the stairs on the first day. Also, the everyday room service does not clean the bedsheets even if there are clothes tags or clothes linen on the bed. They simply pull the sheets, tuck in, as long as it looks nice, they doesn’t care about what’s on it and underneath the blanket. Just wanna say, The price we paid for this hotel is same as those nearby.

”I recently had the pleasure of staying at Merlinhood Hotel and it was an absolute delight. From the moment I arrived, I was greeted with warm hospitality and a seamless check-in process. The hotel's elegant and modern design immediately caught my eye, creating a sophisticated ambiance throughout the property. My room was spacious, impeccably clean, and tastefully decorated, providing a comfortable retreat during my stay. The hotel's amenities were top-notch, including a well-equipped fitness center and a luxurious spa where I indulged in a rejuvenating treatment. The dining options at the hotel were also exceptional, with a diverse menu featuring delicious dishes prepared with fresh, locally sourced ingredients. The staff went above and beyond to ensure that my stay was memorable, catering to my every need with professionalism and attentiveness. Overall, Merlinhood Hotel exceeded my expectations in every way and I highly recommend it to anyone looking for a luxurious and unforgettable experience.”

The hotel is located in the film studio, close to the Big Wild Goose Pagoda and the Tang Dynasty City that Never Sleeps. It has convenient transportation, complete surrounding supporting facilities, elegant environment, very good hygiene, warm and thoughtful service, a warm feeling of home, free parking and laundry, a very pleasant stay experience

This hotel is very nice, comfortable, and very close to attractions. The cafe downstairs also has nice coffee. The towels were changed daily and packed nicely in individual packs after being sanitized. Drinking water bottles were restocked daily. The Ming City Wall is just the opposite. Overall it was a pleasant stay.

We had an excellent visit at the Memory Garden House. The location was great near the busy market with a lot of food choices and central to see all the important sights easily. The staff were wonderful. Winnie in particular was very helpful and welcoming. The room was large, clean and comfortable with all the amenities we needed. There is also a washing machine that is free.

Facilities: The room has a small child like it very much, there is also a 100-inch projection screen, the visual sense is superb, the toilet is also smart and very good Hygienic: The room aunt will clean the room every day to collect garbage Environment: Just next to the root of the city wall, you can also drink tea and blow the hair in the small teahouse on the fourth floor at night. Service: The front desk lady sister and brother are very active and enthusiastic. If you have any problems, tell them in time and solve them as soon as possible. They also gave Xi'an special souvenirs when they left. When they left, they said they would buy them. This saved a small amount of money. Double Kung Fu Tea Package: When you check in, the front desk will give you the experience of the small teahouse on the fourth floor. It’s pretty good to go up and experience it.

The newly opened hotel, the comfort and affinity, stayed for another night, the hotel facilities are very complete, the room is large, the bed is soft and comfortable, and the sleep is very comfortable. The room is equipped with a smart housekeeper, and the bathroom is also a smart toilet. It is very advanced. The hotel service attitude is absolutely first-class in this industry. There are not many parking spaces, but there will be hotel staff to find a parking space for you and direct. It is very close to the Terracotta Warriors and Horses Museum of Qin Shihuang. It is recommended that everyone take a taxi to ～ breakfast is also very delicious. My child likes to drink his milk and small cakes! The check-in experience exceeded expectations. The first time I wrote so many words carefully on Trip.com , I was absolutely all-round five-star praise. I highly recommend 👍.