Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 24, 2026
scarlett0527
Stayed for two nights. First, I want to commend Kaylee, our butler. Her service was excellent, very proactive, and responsive.
The concierge service was great. They were there to open the door and help with luggage as soon as we parked. We were offered welcome leis, but they weren't available when we got out of the car. The lobby didn't have air conditioning and was a bit warm, but it was well-ventilated. Check-in was quite fast, and they provided detailed information. The elevator had AC and was very cool, and our luggage was delivered to the room quickly.
The hallway to the room was too long and outdoors, making it quite hot. However, it looked beautiful once the sun set.
The family room had one king-size bed and one single bed. The mattresses were good, no backaches. The AC worked well and kept the room cool. The shower had great water pressure and consistent temperature. Bottled water was replenished promptly and generously. Room 833 offered a partial sea view and a partial view of the duty-free shop and a new hotel that's still under construction. It wasn't noisy, and the duty-free shop lights looked lovely at night. The only **bug** was the bathtub on the balcony, which made it impossible to take a bath. The room had no musty smell and didn't feel old. There was a huge table, convenient for dining.
We received welcome fruits upon check-in, and the passionfruit was absolutely delicious. A complimentary minibar was provided, with drinks and snacks.
The family pool was a bit basic, without a water playground, but it had free floats and basketballs. There were plenty of lifeguards who helped inflate the floats.
There was a shuttle bus to the beach, and the driver was very friendly and chatty. The beach had lounge chairs, and the sand crab catching activity was excellent and engaging. There wasn't much hawking on the beach, which contributed to a great vacation vibe. Free sand-digging tools were available at the beach.
The kids' club was next to the B1 breakfast restaurant, with activities suitable for younger children. Tree climbing was a lot of fun and came with small prizes. The bubble activities were a hit with all the kids.
You could reach the duty-free shop by crossing the road through a small gate, which closed at 10 PM.
We weren't bitten by mosquitoes at all during our stay, which indicates good pest control – a definite plus.
Breakfast was a bit simple; the variety could be improved. We didn't have to wait for a table even when arriving after 10 AM, and the food was replenished promptly. The Xinglong coffee was good. Eating outdoors was slightly warm but offered views of fish and snorkeling.
The hotel's Chinese restaurant was delicious, delicious, delicious! The hotpot at the Western restaurant was decent, and the ambiance was good. There were plenty of takeout options nearby, but you had to pick them up from the takeout cabinet yourself. The 'Qingbuliang' (Hainanese dessert soup) from room service was good.
It's a shame we didn't go snorkeling. We'll have to come back next time.
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Price per night from:RUB 15,457
Posted on Jun 24, 2026
Crystal_wx
The room was great, very satisfied! If you need a swimming tube, you'll need to bring your own, but the hotel will inflate it for you. The housekeeping service was excellent, very prompt with cleaning, and they brought complimentary Qingbuliang (a local dessert) every day. There's also an electric shuttle to take you around, and the beach is very quiet with hardly anyone there, so it's perfect if you like peace and quiet. The breakfast, however, was quite average.
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Price per night from:RUB 26,173
Posted on Jul 6, 2026
Guest User
This is my second time at the Grand Hyatt! This time we booked a family room, and it was huge! While the decor might be a bit dated, it's definitely very well-maintained. The air conditioning works great, and everything was comfortable. The hotel gardens are lovely with lots of greenery. Breakfast was abundant and delicious. Our butler, Dora, provided excellent and attentive service, always quick to respond to our requests! The beach is a little walk from the hotel, past the pool. You can take a hotel buggy or enjoy a pleasant stroll. The evening sea breeze is also very refreshing. Overall, I highly recommend it!
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Price per night from:RUB 20,092
Posted on Jun 20, 2026
Candice Ma
Full marks for The Sanya EDITION, highly recommended! First and foremost, a special thank you to Mia for preparing the dessert – it was absolutely delicious, my kids loved it.
When I first booked, I was mainly drawn to the hotel's facilities, but I never expected the service experience to exceed my expectations so much. From the shuttle service and front desk concierge to housekeeping and the pool/beach staff, everyone was warm and attentive. The shuttle driver was very kind, and the concierge staff proactively and thoroughly introduced all the hotel's services. Housekeeping was incredibly detailed, and the pool and beach staff were very responsive.
There were constant delightful surprises during our stay. In the afternoon, there was even free pizza to enjoy. The water sports staff, considering my child's height, specially helped us book a coconut picking experience, which was novel and fun to pick coconuts ourselves. The staff at the Kids' Club were gentle and patient, and the activities there were diverse and abundant, keeping my child happily entertained. The chef at the Jin Restaurant BBQ area was very enthusiastic and even thoughtfully delivered pasta to our table; the attention to detail was exceptional.
During check-in, the front desk staff thoughtfully noticed it was our tenth wedding anniversary and specially arranged a surprise decoration in our room, which was incredibly heartwarming. Even though we stayed in a basic room type, the overall experience was fantastic. Thanks again to Mia for her thoughtful arrangements throughout our stay. We will definitely choose this place again next time we come to Sanya!
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Price per night from:RUB 28,150
Posted on Jul 5, 2026
Shanghai zhangExtremely satisfied with my Sanya trip experience!
I've been to Sanya probably over 10 times, and this was my first time staying at a hotel not by the sea. It felt quite different.
Overall rating: Worth staying. I'd give it 4.5 stars or more.
1) My favorite part was the heaven cliff pool – the view is unbeatable. Swimming here is simply one of life's greatest pleasures.
2) The hotel's buggy service was incredibly responsive, and the staff's attitude was excellent.
3) During the off-peak season, there weren't many guests, but the breakfast maintained a good standard and wasn't skimped on.
4) The Thai restaurant boasts charming views. Although the prices are a bit on the high side, the mesmerizing scenery and live music make it well worth it.
5) The complimentary tropical rainforest park tour offered by the hotel exceeded my expectations. The guide was enthusiastic and helped with photos.
6) The only thing is that since the hotel is located in a tropical rainforest, insects and geckos are inevitable. I even saw a small snake on the balcony. So, it's crucial to keep doors and windows closed at all times and bring your own mosquito repellent.
7) It's been open for a while, and some rooms are currently undergoing maintenance. Overall, it's well-maintained.
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Price per night from:RUB 13,075
Posted on Jun 30, 2026|Superior Garden-view Twin Room
GudayeThe hotel's overall design is excellent, with a high-ceilinged, spacious lobby and beautiful courtyard greenery. The pool area is also very nice. The rooms are quite large; our upgraded garden room faced the pool and garden, offering a lovely view. Room facilities were comprehensive. The service was outstanding, and there wasn't the slightest unpleasant odor in the room, which was a stark contrast to a five-star hotel I stayed at previously in Haitang Bay (though I forgot to mention that in my review of that hotel). The handwritten welcome letter from the staff showed genuine sincerity and a high level of management. All the hotel staff, from the butler who added me on WeChat upon arrival to provide information, to the welcoming staff in the lobby, were very enthusiastic and attentive. They even followed up after we checked out to ask for feedback. The breakfast buffet offered a rich variety of high-quality items, and the dining area (a sprawling open-air restaurant on the first floor) was excellent. Highly recommended!
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Price per night from:RUB 12,879
Posted on Jul 17, 2026|2-bed Room With Garden View
chentodayThe room was okay, but it's an old hotel, so there was a musty smell. The outdoor pool was a definite plus, really good! Check-in at the front desk was a bit slow; too much paperwork. Breakfast was great and plentiful, definitely a highlight! If you're staying at the hotel, lunch and dinner can be a bit pricey, and takeout is expensive too, but what can you do? When you're on vacation, you shouldn't worry too much about your wallet!
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Price per night from:RUB 9,329
Posted on Jul 7, 2026
Guest UserSanya Family Trip | JW Marriott Dadonghai Review – So thoughtful it made me cry! 😭
We took a taxi from the Hilton to the Greentown Sanya Dadonghai JW Marriott.
Check-in was smooth at 4 PM.
We booked the 'Stargaze Babies' room, and for families with two kids, it's an absolute no-brainer! 🥳
The layout truly understands parents traveling with children! One king bed + one bunk bed.
The room isn't huge, but it's fully equipped with everything you need.
Kids' amenities and thoughtful details are all in place, making for a very comfortable stay.
In the evening, we discovered a new activity – we went to the pool at the adjacent Autograph Collection hotel.
The evening breeze combined with the sound of the waves created such a wonderful ambiance.
It was super photogenic! 📸 We listened to the waves, watched the live performance, and observed the kids playing in the water – it truly felt like a perfect vacation.
I have to specially praise the incredibly thoughtful and amazing service at JW Marriott!!
Our flight was scheduled for the evening of the second day.
We originally requested a late check-out until 3 PM.
At noon, the hotel proactively contacted us.
Because there were guests checking in later, they thoughtfully asked if we'd be open to switching to a standard room type.
They then extended our check-out to 5 PM for free! 😭
This was truly so considerate! It didn't inconvenience the next guests, and it gave us ample time to rest, shower the kids, and get ready.
Staying during the off-season really brought so many pleasant surprises!
In the afternoon, the kids were full of energy again.
They had a blast playing in the Marriott pool until 4 PM.
Water volleyball was their favorite, and they absolutely didn't want to leave.
By 5 PM, we were packed and ready, concluding our trip perfectly as we took a taxi to the airport ✈️.
The entire experience was seamless, and Marriott's service really won us over.
For families with two kids visiting Sanya, this Dadonghai location is definitely worth it! #SanyaFamilyTrip
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Price per night from:RUB 8,520
Posted on Jul 13, 2026
Guest UserOur last stop in Sanya was the Ritz-Carlton, where we stayed in a Grand Seaview King Room. The overall experience was excellent. The room was spacious, housekeeping was prompt, and the sea view was fantastic. All the hotel's facilities and services made us feel incredibly comfortable. I especially loved that the pool was right downstairs – it was never crowded and very large, giving us the ultimate resort vibe. The day before check-in, the hotel reached out to us. Our lounge butler, Celia, proactively added us on WeChat, anticipated our needs, and provided a comprehensive overview of the hotel. Throughout our stay, she was incredibly responsive, handling all our requests and questions efficiently and promptly. Even when faced with challenging issues, Celia handled them with patience and meticulous attention to detail. On our last day, we had no plans and wanted a late check-out. Despite the hotel being quite full, Celia coordinated with the team and managed to extend our check-out time, allowing us to leave at our leisure. Ten thousand thumbs up! We were truly delighted. I must also mention the food at the lounge; all five meals a day were delicious, and there was an ample supply of drinks, which we thoroughly enjoyed. Next time we're in Sanya, we'll definitely plan to stay longer at the Ritz. A heartfelt thank you to Celia for making our vacation even more enjoyable and memorable!
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Price per night from:RUB 18,832
Posted on Jul 8, 2026
Guest User
Although I only stayed for two nights at the Sanya Yalong Bay Mangrove Tree Resort, it was enough time to fully immerse myself in the serene blue. My balcony faced the ocean directly, allowing me to watch the sunrise paint the sea red in the mornings and listen to the sound of waves lull me to sleep at night. Just a two-minute walk downstairs and my feet were in the soft sand—this seamless access to the ocean was incredibly therapeutic.
I especially want to commend our butler, Coral. One evening, she quietly delivered a beautiful fruit platter, showing thoughtful attention to detail.
The hotel's family activities were abundant, and two nights was the perfect amount of time to enjoy everything without feeling rushed or tired.
At checkout, Coral kindly extended our checkout time. Even though our stay was short, we felt thoroughly looked after.
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Price per night from:RUB 12,566