Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 27, 2026|Lagoon Pool Villa King
Guest UserI had an absolutely perfect holiday at Banyan Tree Sanya during the Mid-Autumn Festival. A special mention goes to the hotel for thoughtfully preparing a birthday cake for my companion on our first day, which was a wonderful surprise for everyone. On our departure day, knowing we had a late flight, the front desk proactively extended our check-out time to 1:30 PM, allowing us to relax and refresh without the rush and pressure of catching our flight. The entire trip was peaceful and comfortable, with exceptionally meticulous service that truly showed Banyan Tree Sanya's dedication.
I'd like to extend a special thank you to Sun, a staff member at Banyan Tree Sanya. During our stay, Sun was enthusiastic, thoughtful, and responsive. From the birthday decorations to coordinating our check-out, everything was handled perfectly, making us feel incredibly well cared for. It's because of excellent staff like Sun that our Mid-Autumn trip was so fulfilling and memorable. The next time I visit Sanya, I will definitely choose Banyan Tree Sanya again and highly recommend it to my friends and family!
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Price per night from:PLN 1,123
Posted on Oct 5, 2026|Deluxe Queen Room
ShangdidehaohaiziI moved here from the Grand Hyatt and stayed at the Westin for two days. There were a few minor incidents, but the Westin's public relations team was very prompt in offering various solutions, showing their strong commitment to guest experience. The public areas are truly beautiful; the sea view integrates the hotel with the ocean and beach, with picturesque scenery at every turn. As an art student, I was visually stunned by the light and shadow dislocations every time the elevator doors opened! 😂 The F&B department has excellent service awareness. During the beach BBQ, a mischievous child was splashing around, and the staff immediately intervened and asked if we'd like to change seats. The 'apple foam' in picture four was delicious. I had it once at the Chinese restaurant, and although it wasn't available at today's Dancing Restaurant, the manager quickly brought us a portion after hearing about it.
My personal feeling is that the outdoor areas are a bit understaffed compared to the lobby. In the lobby, if you look even slightly lost, someone immediately approaches to ask if you need help. However, finding a staff member by the pools is incredibly difficult. Under the scorching sun, I felt quite helpless, which significantly diminished the enjoyment of my swim.
Also, this morning I wanted to visit the duty-free shop again. I got to the lobby and realized I'd forgotten my ID, and didn't want to go back for it. I asked a staff member at the entrance if there was another way, but was told an ID was absolutely necessary. Fine, going back and forth took another 15 minutes. Only when I arrived at the duty-free shop did I find out that an electronic ID would have worked.
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Price per night from:PLN 555
Posted on Sep 30, 2026|Classic Sea View 1 King
Guest UserFive-star review
The InterContinental Sanya Haitang Bay Resort was truly a spontaneous and delightful surprise! The hotel's environment is breathtakingly beautiful, facing the sea with blossoming flowers, exuding a romantic vacation vibe everywhere you look.
The hotel service deserves immense praise! From the thoughtful arrangements for airport transfers, to the 24-hour on-call front desk, and the convenient luggage storage, every detail made us feel right at home. The family-friendly facilities here are also incredibly comprehensive, making traveling with kids completely stress-free.
What surprised me the most was the hotel's location. Step outside and you're greeted by the stunning coastline of Haitang Bay. It offers both tranquility and super easy access to the Sanya Duty-Free Shopping Complex. I highly recommend it to anyone planning a vacation in Sanya; it's definitely worth countless revisits!
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Price per night from:PLN 585
Posted on Sep 22, 2026|Ocean Front Room - Twin Bed
Guest User
The Grand Hyatt Sanya Haitang Bay is truly a hidden gem for a vacation! The resort grounds are expansive with beautiful scenery at every turn, perfect for photos. A special thank you to Nini, our butler for this stay – she was incredibly responsive to messages, quick with delivery service requests, and thoughtfully prepared little surprises for us, making the bubble experience absolutely fantastic. The breakfast quality was excellent with a wide variety of dishes. It's also very close to the duty-free shop and 68 Food Street, making it super convenient for getting around and dining. The attention to detail in the service was outstanding, and we had a very comfortable stay. The complimentary hotel photoshoot included in our package was a pleasant surprise; the photographer was patient and guided us to capture many natural and lively photos among the palm trees and by the sea, preserving our vacation moments. Overall, the resort perfectly delivered on the vacation vibe and is ideal for a relaxing getaway in Sanya. Definitely worth revisiting!
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Price per night from:PLN 614
Posted on Sep 15, 2026|1 King Bed, Ocean View Club Access
Anonymous UserWe chose the Grand Hyatt Sanya Haitang Bay for our honeymoon and were extremely satisfied, giving it a perfect five-star rating! The hotel's environment is beautiful, with comfortable gardens and seaside walkways. The Club Ocean View room offered a fantastic view, and the Executive Lounge's all-day soft drinks and evening light meals were a thoughtful touch. The room was clean and tidy, the bedding was comfortable, and breakfast was plentiful. The double hot pot was also quite tasty. The staff were friendly and helpful, making both check-in and check-out very smooth. The hotel is close to Phoenix Airport, which was particularly convenient for our return journey. It's highly suitable for a honeymoon getaway, and we'll definitely recommend it to friends. We'll consider staying here again on our next trip to Sanya.
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Price per night from:PLN 263
Posted on Oct 2, 2026|Premier Room (Pool, Twin)
Anonymous UserThe hotel was very comfortable, clean, and well maintained. We really enjoyed our stay and were very satisfied with the service. It was a great experience for our family.
A special thanks to Kat, the English-speaking staff member. This staff was incredibly kind and helpful and took care of everything we needed.
Her(His) warm and thoughtful service made our stay even better.
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Price per night from:PLN 270
Posted on Oct 1, 2026|Crowne Plaza Super Sea View Room-King Bed
Guest UserOverall, I'm very satisfied! A big thank you to our butler, Hellen, for the thoughtful service. She always responded to messages immediately, solved problems promptly, and was incredibly accommodating. I was a bit worried after reading some reviews, but after experiencing it myself, while the hotel's hardware might show some age given how long it's been open, the service was truly excellent and lives up to the brand's reputation! The experience was fantastic! The breakfast offered a wide variety of food and was very plentiful. I've never seen a hotel serve breakfast until 11:30 AM, which was perfect for us late risers. It made for a wonderfully relaxed day. Thank you! The hotel's parking lot was also spacious with plenty of spots, making it ideal for those traveling by car. We truly enjoyed a relaxing vacation, and I would definitely choose this hotel again next time I'm in Sanya.
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Price per night from:PLN 236
Posted on Sep 28, 2026|Comfortable Sea View Twin Room
Guest UserAfter looking at several hotels in Yalong Bay, I chose the Mangrove Tree Resort for its relatively good value for money. I had seen quite a few negative reviews on Xiaohongshu and other apps, but it seems every hotel has them, so I came prepared. As an older hotel, the room types and facilities are a bit dated, but I found it acceptable upon arrival. We arrived late, and the front desk upgraded our room. Overall, the experience was decent. There were plenty of loungers on the beach, and it was quite comfortable whether swimming in the sea or just relaxing in a chair and enjoying the view. Breakfast was unremarkable, despite seemingly having a wide variety. The Thai restaurant that's often recommended online isn't really worth it, but if you can't find anything else good, you might give it a try. The staff were very good and always tried their best to resolve any issues. Also, there are indeed a lot of Russians here. I especially loved the little elephant made from towels on the bed. 🥰
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Price per night from:PLN 380
Posted on Sep 26, 2026|180 Degree Deluxe Sea View King Bed Room
Guest UserOur comfortable seaside trip began at the Mangrove Tree Resort in Haitang Bay. Our butler, Ella, provided meticulous service, offering travel recommendations in advance and responding promptly to any issues, which made us feel incredibly at ease. The hotel's garden lawns create a wonderful ambiance, especially romantic at sunset. The iconic helipad offers a stunning panoramic view of the entire bay, truly breathtaking. The selected travel photography exceeded expectations; they didn't force poses but were good at capturing natural expressions. The photos taken on the lawn and helipad turned out exceptionally well. The beautiful scenery and warm service brought a perfect end to our Sanya trip.
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Price per night from:PLN 323
Posted on Aug 26, 2026|Garden-view Double Room
Guest UserWe planned two days in Haitang Bay during our Sanya trip. Initially, we booked a hotel-style apartment near Atlantis Waterpark, which had high online ratings. However, as soon as we checked in, we were shocked by how old and outdated the facilities were. We negotiated with the hotel, paid a 30% cancellation fee, and checked out.
Afterward, we rebooked at the Wanda Realm Resort, and both my daughter and I were pleasantly surprised:
1. The facilities were incredibly new, and the hotel lobby was grand.
2. The service was excellent.
3. The location was superb; the beach was just a short walk away.
4. The hotel had a full range of recreational facilities. The pool water was very clean, and there was a foam party in the afternoon. In the evening, there were plenty of activities, including a lawn movie and a bonfire party.
My child had an absolutely fantastic time, and both of us felt it was incredibly worthwhile. The hotel also has a Hainan Li Village restaurant, which has a beautiful ambiance, reasonable prices, and, most importantly, delicious food!
I highly recommend this hotel! It’s the best one I've stayed at in Sanya~
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Price per night from:PLN 232