Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 25, 2026|Xinyuan · Rugu Han Palace | Two-Bedroom Suite with Living Room
Guest UserFor my trip to Xi'an, I carefully selected the Shouwang Hantang Museum Resort Homestay. I stayed for 6 days and 5 nights, and the experience was exceptional, truly making me feel at home. The homestay's minimalist and luxurious design, infused with Han and Tang culture, offers a new scenic view at every turn. The new Chinese-style suite was clean and tidy, decorated warmly and tastefully, with excellent lighting and ventilation. Every corner was spotless, and I felt comfortable the moment I walked in. The room was fully equipped with everything I needed, making my stay exceptionally pleasant and comfortable, without any sense of unfamiliarity – it felt just like relaxing at home. The host was also incredibly thoughtful and attentive, responding quickly to all my requests. The entire stay was hassle-free, making it a very satisfying experience!
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Price per night from:$89
Posted on Oct 21, 2026|Superior Queen Room
Guest UserThe facilities are very new, and there is even a staff member to help dry the self-service laundry and bring it back to the room. Food deliveries are also handled by delivery robots. The overall attitude of the hotel staff is excellent. The hotel's location is unbeatable; right outside are a shopping mall and a subway station, making it extremely convenient. The gym is small but adequate, and it is kept very clean—small in size, but fully equipped with everything you need. The room facilities are quite good, and the soundproofing is also great, which might be partly due to being on a high floor. Although it's right by a major intersection, it is very quiet inside.
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Price per night from:$56
Posted on Oct 7, 2026|Twin Room with Cbd Night View
Guest UserOur family had a fantastic stay! When I booked, I saw that the hotel was renovated in 2018, so I was a bit worried it might be old and not live up to its reputation. However, upon checking in, I found that it's very well-maintained and still looks quite new. The room was clean, the view was great, and the soundproofing and blackout curtains were excellent, so even light sleepers won't have to worry. I personally think Hyatt's dining is the best among all hotel brands; the breakfast spread is rich, incorporates local specialties, and tastes delicious. The swimming pool and gym facilities are top-notch. The constant temperature of the pool water was very comfortable, so I didn't have to worry about my child catching a cold, and the water quality was also good – clearly well-managed! Judy, our butler, called a day in advance to ask if we needed airport transfer services and helped arrange a car based on my itinerary. Compared to Park Hyatt or other more luxurious hotels, the only potential drawback might be that this hotel is quite large with many rooms and guests. During busy times, it might be challenging to attend to every guest or for every staff member to greet each guest with a smile. Overall, our trip to Xi'an was wonderful, and our stay at the Grand Hyatt was excellent. We'll definitely come back if we have the chance!
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Price per night from:$99
Posted on Oct 2, 2026|Deluxe Standard Room
Anonymous UserThis hotel deserves a five-star rating! I checked in on October 1st to a business twin room, and here's why it's so great:
1. **Room**: While not brand new, it's not old either. It was very clean and tidy, and you can really tell the quality of the decor and facilities from this established five-star hotel. The business twin room had large, bright windows.
2. **Food & Drink**: The room came with four complimentary bottles of water, a fruit platter, and two yogurts.
**Breakfast**: This was five-star hotel standard, with a variety of breads, tofu pudding, noodles, pork rib soup, and even poached fish and stir-fries – basically lunch-level fare! Highly recommended!
Just about 200 meters to the right after exiting the hotel, there are many restaurants, including a popular BBQ joint and a hot pot place. They were packed with people eating outside, so they must be delicious. However, I had already eaten and didn't try them.
3. **Location**: It's less than a 5-minute walk from Datang Xishi Metro Station. The airport shuttle bus stop is across the street at the Civil Aviation Building. I left at 10 AM on October 2nd, and despite a bit of traffic on Fengcheng Road, I reached T5 Terminal in 50 minutes.
4. **Service**: The front desk staff were very proactive, enthusiastic, and genuinely helpful, not just going through the motions.
5. **Price**: On the evening of October 1st, a business twin room was only 358 RMB, including two breakfasts. Keep in mind that on the same night, even budget hotels like Hanting (Rujia) were over 300 RMB.
After 20 years of business and leisure travel, this is my first time writing a hotel review. In four words: conscientious and excellent value.
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Price per night from:$34
Posted on Oct 1, 2026|Deluxe 2-bed Room
Anonymous UserMy family and I recently stayed at the Courtyard by Marriott, and it exceeded our expectations. The value for money was exceptional.
The hotel looks brand new.
As soon as we arrived, a security guard opened the car door for us, helped with our luggage, and greeted us warmly. It made us feel comfortable and instantly put us in a good mood.
Check-in at the front desk was very quick. We also received complimentary welcome fruit and mooncakes, and the staff were incredibly friendly.
The room was clean and tidy, the bathroom was very spacious, and the bed was extremely comfortable, allowing for a great night's sleep.
The breakfast was abundant and delicious, with a wide variety of choices.
The location is very convenient, close to the high-speed rail station, and there's a shopping mall right next door that's easily accessible.
Overall, we were very satisfied. We will definitely choose this hotel again and recommend it to our friends.
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Price per night from:$54
Posted on Nov 4, 2026|Premier Twin Bed Room I High Floor
TairelejiuyinggaihaohaozaijiachuikongtiaoWhen introducing the room at the beginning, the front desk staff mentioned there was a tourist brochure for Xi'an and asked if I'd like one. I said yes, but I never received it later on. Since no staff member had added me on WeChat or any messaging app, I had to ask the housekeeping staff, but still got no response. If you can't be bothered to provide the service, why bother asking in the first place? 🙂 It's understandable if they were just too busy to care about an ordinary guest like me.
Housekeeping service standards were quite inconsistent. Because my 'Do Not Disturb' sign was on, I saw a housekeeping staff member cleaning on the same floor and tried to ask for a bottle of water, but was told that water would be provided once the room was cleaned… Without arguing, I went back to my room, called housekeeping, and they brought me the water.
The breakfast was great with a wide variety of Western options, though the only downside was that the Chinese stir-fried dishes lacked a bit of flavor.
The Eggs Benedict were very good 👍 and the breakfast staff were all very polite.
The concierge team was exceptionally friendly, but there were simply too few staff stationed at the entrance. One person cannot possibly handle everything.
The young lady in Guest Relations provided fantastic service. Upon learning my request, she responded very promptly and delivered a customized room card with my name engraved on it. It’s just a pity they couldn't print Xi'an's iconic landmarks on it anymore 🥹
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Price per night from:$187
Guest User
During the peak holiday season, Mio, the Guest Relations Manager, efficiently arranged and coordinated our room. Her service attitude was excellent. The hotel breakfast offered a rich variety of options, and the pool and gym facilities were well-equipped. The garden-style hotel truly felt like a resort. The complimentary fridge magnet was also very practical. We were extremely satisfied with our stay!
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Price per night from:$125
Posted on Aug 26, 2025|Hilton Room (Double Bed)
Guest UserA huge shout-out to Judy and Kelly at the front desk, and Skyla from sales, for their outstanding service at Hilton! From our initial booking inquiry, Skyla's professional guidance immediately put us at ease. Upon arrival, Judy and Kelly's warm and efficient welcome made us feel right at home. They were always smiling, and patiently answered all our questions. Throughout our stay, we experienced their seamless teamwork: the front desk staff was consistently warm and attentive, and the sales team promptly addressed any needs we had. Their collective team spirit and high service standards were simply impeccable. Highly recommend!
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Price per night from:$72
Posted on May 1, 2026|Superior Room (2 beds)
Guest UserThe environment is clean and the service is great, with staff always ready to answer any questions. The decor is Chinese style, and it's quite quiet outside the window. There are three hotels inside, so it might be a bit tricky to find the exact location. Regarding the all-in-one control panel, once you press to turn everything off, it's quite fiddly to find the buttons to turn things back on. I suggest using physical buttons for the bedside lamps; many hotels now use voice commands for smart systems, which would also be more convenient.
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Price per night from:$48
Guest User
1000% must stay!! We’ve really enjoyed the stay in the hotel. Spacious room with lake view, amazing facilities spa, gym and pool. Very attentive staff. We’ve enjoyed the Saturday show as well, luckily enough they were organising box matches on top of the roof and they got us tickets!! Excellent stay
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Price per night from:$194