Find 4-Star Hotels in Suzhou

Absolutely, incredibly satisfied! Must give it a five-star rating! The room was impeccably clean! As someone with OCD-level洁癖 (germophobia), I usually bring my own bedding when I travel, but I didn't even use it here. I slept directly on the hotel's bedding, and it was genuinely comfortable. When you're traveling, the hotel really matters. After a day of exploring, it felt like coming home. The service was warm and friendly, and the transportation was convenient, with the subway station just about a 5-minute walk to the hotel. The value for money exceeded my expectations. I originally only booked for two nights. For the third night, I had booked a guesthouse at the Gate of the Orient, but the difference in quality was so huge that I canceled it last minute and re-booked at the AnYi Hotel. I even took a taxi from the Gate of the Orient just to stay here again. It's a tranquil haven amidst the bustling city, with attention to every detail. Highly recommended! Next time I come to Suzhou, I'll definitely choose AnYi Hotel again! Photos attached for your reference.

The room is very clean, not crowded, with a collection of patterns and style. The windows are large and the view is good. There is a children's playground on the first floor of Building 2, which the children like. The breakfast is rich. Bird watching and scenic spot tickets are given, which is very cost-effective. Bird watching is worth going. The scenic spot rocking boat is worth a ride, 30 yuan/person. There are few people on the rainy Dragon Boat Festival, which is not bad. The hotel staff is enthusiastic. 🅿️ The parking lot is large and there is no parking fee. I will choose to stay in Manxinfu next time. Thank you for the careful and meticulous service of the hotel staff this time. Check-in to enjoy a gift: free breakfast Shajiabang ticket: free

Both receptionists were very friendly and offered tea during check-in. They also kindly asked if I wanted a room upgrade and breakfast. It was a pleasant stay.

Had a really enjoyable stay at Mulan Huayue Hotel during our visit to Zhouzhuang Ancient Town. The service was exceptional from start to finis. When we arrived, the staff came to pick us up from the admission gate and helped carry our luggage to the hotel, which was especially helpful since the old town streets can be a bit tricky with bags. We arrived before check-in time, and since the rooms were ready, the owner let us look at the available rooms and choose the one we preferred based on the view. It was a small gesture, but it made us feel very welcome. The location is also excellent. Since the hotel is located inside the ancient town itself, we could simply step outside and start exploring the canals, bridges, and old streets without needing any additional transport. It was especially nice to wander around early in the morning and at night when there were fewer crowds. The hotel also has two super cute cats that were always hanging around and made the place feel even more homely. We tried the hotel's restaurant and were impressed by the food. Our favorite dish was the 酸菜肉丝炒芦苇根, which was delicious and something we hadn't tried before. The food was slightly on the salty side for our taste, but overall we enjoyed everything we ordered. When it was time to head to our next hotel in Suzhou, the owner helped arrange a car for us (150 RMB). The driver was very knowledgeable and shared lots of interesting information along the way, which made the journey much more enjoyable. Another thing I appreciated was how attentive the owner was. When we ran out of drinking water, she personally brought three more bottles to our room without us having to ask multiple times. Overall, this was one of those places where you can really feel the warmth and hospitality of the owner. It made our stay in Zhouzhuang much more memorable, and I wouldn't hesitate to stay here again.

The room had so much character, you could tell the owner put a lot of thought into every detail. The service was also incredibly attentive; the owner tried their best to accommodate all our requests. Highly recommend! And since it wasn't peak season, the room rate was quite reasonable too.

The hotel is a bit far from the city center, but it's conveniently located if you're planning to visit the nearby mountains or Taihu Lake. Right next to the hotel is a shopping mall with a Cha Yan Yue Se (tea house), making dining and shopping very convenient. Although this is a Marriott extended-stay brand, we discovered it's a hidden gem for families with kids. During the May Day holiday, they had daily kids' activities. On our check-in day, we participated in a kite-painting activity at the lobby bar, and after painting, we flew the kites on the lawn in front of the hotel. My child had an absolute blast! We were assigned the smallest suite and received complimentary welcome desserts. The front desk staff, noticing we had a child, proactively sent kids' toiletries to our room, which felt like a very thoughtful touch. The room is equipped with a refrigerator and microwave, perfectly meeting the needs of an extended stay.

If I had to describe this hotel in four words, it would be: “Always Ready to Help.” After checking in, guests are assigned a dedicated WeChat contact, making it easy to communicate any requests or questions directly with the hotel. The customer service manager responds very quickly and genuinely cares about guests’ comfort and overall experience. Any issues, big or small, are handled efficiently, giving you a true sense that guest satisfaction is their top priority. The hotel offers complimentary laundry and drying facilities, a gym, and a modern, stylish design throughout the property. Upon arrival, the staff helped us with our luggage, and after check-in, our bags were delivered directly to our room free of charge. Such thoughtful service made us feel very welcomed. Breakfast mainly consists of Chinese-style dishes, with Suzhou-style noodles being a special highlight. My favorite part of the stay was the complimentary Hanfu experience! There were many beautiful outfits to choose from, and each set could be worn for up to two hours. Guests are even allowed to wear them outside for sightseeing and photos. My mother and I changed into two different Hanfu outfits during our stay, and it was a wonderful experience. A special thank you to the customer service manager for taking such great care of us, for the fruit platter, and for upgrading us to a room with a bathtub. The room was incredibly spacious and very comfortable. Even the television could be adjusted and rotated for better viewing from different angles. Cleanliness is clearly a priority here. The hotel provides disposable hygiene covers for both the toilet seat and bathtub, giving guests extra peace of mind. The entire property has a charming artistic atmosphere, and there is even a cozy reading corner near the laundry room where guests can relax with a book. The location is another major advantage. There are plenty of restaurants and food options right downstairs, making the area lively and convenient. Most attractions are only about 10 minutes away by car, with Didi rides typically costing just RMB 8–10. The high-speed rail station is also within a 15-minute drive. If you have not planned your itinerary yet, the hotel can recommend local tours and travel packages as well. They also provide parcel collection services, carefully storing your deliveries until you arrive to collect them. ANDU Hotel truly puts guest experience first. Highly recommended! 👍

As an elderly solo traveler, I rarely write reviews; it's quite a bother. However, from the moment I arrived, I was touched by a young lady at the front desk, whom I affectionately call 'Little Latiao' (Spicy Strip). It was raining that day, and she saw me leave without an umbrella, so she chased after me to the hotel entrance to hand me one. Today, as I'm leaving, she's again helping me with my luggage and waiting with me for my pre-booked car. Thank you, Little Latiao! I also want to extend my gratitude to the staff on the 4th floor who also assisted me. The 5-star rating is entirely for Little Latiao and the 4th-floor staff. Now for a quick review of the hotel itself. The location is excellent, just a few steps from Pingjiang Road. The room layout is quite similar to Mehood Lestie hotels, just a bit smaller, but still very comfortable. The front desk and floor service are both good, and the shower water pressure is great. It's also easy to get a taxi. The absolute worst part, and what significantly lowers the hotel's rating, is the breakfast restaurant. The service is terrible, and the staff's communication skills are poor. What truly astonished me was seeing them eat their own meal before guest dining hours were even over. In years of traveling and staying at dozens of hotels, this is the only time I've ever witnessed such a thing. The breakfast selection isn't extensive, but it's acceptable for the price. However, often before 9 AM, most items are already gone. Honestly, because of the breakfast restaurant, I cannot give this hotel a 5-star rating.

The rooms are clean and tidy, with complete facilities, and the surroundings are also very beautiful. The service is attentive, and I really love this hotel. It's clean and bright, and the staff are very enthusiastic and helpful. The hotel is located in the central area of Pingjiang Road, right at its entrance, with plenty of food and drink options nearby. The road is wide, and choosing this hotel for your trip is definitely the right decision. The service is excellent, they offer free luggage storage, and even helped us with a late check-out for a special request. The attention to detail is superb, and the overall experience was fantastic!

The environment is great, and the facilities are comprehensive. It seems to be an apartment hotel with a history and a good reputation. It's a one-bedroom, one-living room unit with a bathtub. You have to stand in the tub to shower, which I'm not used to – it's a bit narrow and inconvenient. I'm more accustomed to a dedicated shower box. The bedroom and living room are separated by sliding doors. There's no space for nightstands on either side of the large bed, which I also found inconvenient (although you can put things on the headboard). My feet kept hitting the sliding door when getting out of bed, which was annoying. What I did like was the high floor, the view, and the microwave and tableware provided.