Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 18, 2026|Joyful Family Deluxe Suite
Guest User
We had a wonderful Chinese New Year holiday at this hotel. The decorations were perfect for taking photos, and the service was thoughtful and warm. The security guard at the entrance even kindly told us about the shuttle bus to the ancient town and gave lollipops to the kids! The lantern show at Daguan Garden was absolutely stunning at night. Since there weren't many people, the kids had a blast running around the corridors. The complimentary travel photoshoot was great value for money, though posed shots aren't really suitable for young children, especially with two of them – props to the photographer for his patience! 😂 The Chinese New Year activities in the lobby were very entertaining. The indoor and outdoor kids' play areas, though not huge, kept the little ones occupied for a while. The heated pool's water was a bit cool, which could be improved. Overall, it's a great resort for families with both elderly parents and young children, and I noticed a surprisingly high number of seniors among the guests! 😝
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Price per night from:SGD 119
Posted on Aug 16, 2026|1 King Standard
Guest UserStaying at Crowne Plaza Suzhou during a typhoon and heavy rain.
I arrived at the hotel front desk around 3 PM. Comparing prices, I found that booking through the platform was cheaper, and it might have been even cheaper by 30+ yuan by the evening.
The exterior of the building looks a bit old, showing its age. The underground parking garage had a strong smell of螺蛳粉 (luosifen).
However, [Star][Star][Star][Star] it's still quite good, with a grand atmosphere. As you can see in Picture 1, the bar is connected to the lobby, with live music, creating a very special vibe.
The family-friendly services are also very thoughtful, providing everything needed: bed rails and a baby toilet seat.
My room was upgraded to an executive floor, offering views of Jinji Lake. The overall view was decent, though the heavy rain obstructed it.
The Kids' Club wasn't as big as I imagined; that's actually why I came. But my child really enjoyed it, and for a 3-4 year old, it's sufficient. However, some of the equipment inside needs maintenance – the princess dress was torn.
The indoor pool isn't large, and the changing rooms are a bit cramped, but it's relatively clean.
Breakfast service was excellent. Seating and plate clearing were very prompt.
[Star][Star][Star][Star][Star] They had nuts, Suzhou-style pork noodles, and both Chinese and Western breakfast options – very comprehensive.
The fried items were not soggy, and the boiled items were not mushy.
However, if the market price were 158 yuan, I'd say it's a bit expensive.
Overall, I think it's worth a second visit. Its unique location and decent soft and hard amenities make it a good choice.
It's a 10-minute walk from Suzhou Center.
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Price per night from:SGD 120
Posted on Apr 15, 2026
World wonders 探险者
Nestled in the heart of a picturesque landmark, this guesthouse offers stunning views of Pingjiang Road at night. There's a cat café right across the street, which is a lovely touch. The breakfast spread is generous, and you can even do your laundry for free. The staff are incredibly warm and welcoming, making this a fantastic choice for your stay.
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Price per night from:SGD 71
Posted on Jan 21, 2026
Guest UserThe room had so much character, you could tell the owner put a lot of thought into every detail. The service was also incredibly attentive; the owner tried their best to accommodate all our requests. Highly recommend! And since it wasn't peak season, the room rate was quite reasonable too.
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Price per night from:SGD 121
Posted on Aug 10, 2026|Ying Jie Elegant Residence Double Bed Room
Anonymous UserWe stayed in the Yingjie Building. It's newly renovated, and the hardware is excellent. The power outlets are convenient, the lighting design is user-friendly, the showerhead is incredibly comfortable, and the view outside the window is beautiful. It's a historic hotel, and visiting and listening to the explanations was very interesting. The hotel also has a takeaway deli. At 9 AM, we saw many locals buying food, so we bought some to take back as well. The taste was super good, and it was very affordable.
The only thing unsatisfactory about this hotel is probably the service. It feels like whenever you need service, you can't find anyone. When we arrived, we saw a sign for the Xiangqu Building lobby. We weren't sure if the Yingjie Building had a separate lobby and wanted to ask, but there was no one at the lobby entrance, so we had to get out of the car and go in to ask ourselves. Is this a five-star hotel? No doorman service? After checking in, a young man did drive us in a golf cart, but he was expressionless throughout, didn't offer to help with luggage, didn't press the elevator button, just followed us – completely untrained, it seemed. Then, at checkout, there was no one at the Yingjie Building front desk, so we had to go to the Xiangqu Building to check out. The staff there said the person from Yingjie might have gone to assist other guests, and that the same front desk person also drives guests in the golf cart. Also, one evening I called the front desk for help with something and scheduled a time for the next morning, but no one followed up the next day, so I had to go sort it out myself.
The hotel provided a 500-100 coupon for the SOO HE restaurant, which was too much for two people to use. On a side note, this restaurant also has no service but charges a 15% service fee. I'd recommend eating out; there are excellent Suzhou noodle shops and restaurants right outside the hotel.
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Price per night from:SGD 114
Posted on Jun 20, 2026
Guest UserAn excellent experience! The location is superb, within walking distance to Tongli Ancient Town, making travel and sightseeing incredibly convenient. Our housekeeper, Xiao Wang, was warm, thoughtful, and provided attentive, detailed service, always ready to help with any request. The resort environment is elegant and tranquil, and the room was clean and comfortable. Overall, it offers fantastic value for money – a top choice for any trip!
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Price per night from:SGD 98
Posted on Jul 12, 2026
WoyougexiaohuluThe room was clean, tidy, spacious, and bright, with a large bed that comfortably accommodated two adults and two children. The hotel is located on Pingjiang Road, making it very convenient to visit museums and gardens. It's also very close to the subway station. Stepping out, you're right on a lively street, perfect for shopping and sightseeing. The hotel breakfast was also quite substantial. This hotel is definitely worth recommending.
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Price per night from:SGD 51
Posted on May 18, 2026
John SoCame to Suzhou for Zhou Shen's concert. The hotel is in the city center, right next to Suzhou Museum and Humble Administrator's Garden, making it super convenient for getting around. There are lots of restaurants nearby and 24-hour supermarkets. Guests also get discounts on tickets to attractions. The room was clean, and the front desk staff were really friendly and helpful.
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Price per night from:SGD 46
Posted on Jul 13, 2026
Guest UserAn absolutely exceptional hotel experience, made truly unforgettable by the extraordinary level of service and dedication of the staff.
From the moment we arrived, we were treated with genuine warmth, professionalism, and attention to every detail. The entire team went far beyond what anyone could reasonably expect from a hotel staff.
A very special mention must go to Kong Chengjie, whose help was simply extraordinary. I had accidentally dropped my phone into a river and had almost given up any hope of finding it. Kong Chengjie meticulously reconstructed all of our movements and the places we had visited, carefully working out where the phone might have been lost. Thanks to his incredible determination, patience, and attention to detail, he actually managed to recover my phone from the river.
This was far more than excellent customer service — it was an extraordinary act of dedication and genuine care that I will never forget.
I cannot recommend this hotel highly enough. The facilities and overall experience are excellent, but it is the people who truly make this place exceptional. My deepest thanks to the entire team, and especially to Kong Chengjie, for turning a potentially disastrous situation into an unforgettable example of outstanding hospitality.
Without hesitation, one of the best hotel experiences I have ever had. Highly recommended! Btw: I have extended my Booking for 4 days in this hotel!
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Price per night from:SGD 97
Posted on Aug 2, 2026|Standard Room
Guest User
This guesthouse is nestled in a bustling commercial street, yet offers a unique sense of tranquility. The second floor is a pleasant surprise, situated right in the heart of the Pingjiang Road core business district. It allows guests to easily enjoy the fun of exploring, shopping, and taking photos nearby, while also being able to retreat to peace and quiet at any time. Choosing to stay here was definitely a wise decision. The guesthouse staff provided meticulous and thoughtful service, arranging the best possible room type for us. The hygiene was good, and all the soft and hardware facilities were well-equipped.
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Price per night from:SGD 66