Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 18, 2026|Joyful Family Deluxe Suite
Guest User
We had a wonderful Chinese New Year holiday at this hotel. The decorations were perfect for taking photos, and the service was thoughtful and warm. The security guard at the entrance even kindly told us about the shuttle bus to the ancient town and gave lollipops to the kids! The lantern show at Daguan Garden was absolutely stunning at night. Since there weren't many people, the kids had a blast running around the corridors. The complimentary travel photoshoot was great value for money, though posed shots aren't really suitable for young children, especially with two of them – props to the photographer for his patience! 😂 The Chinese New Year activities in the lobby were very entertaining. The indoor and outdoor kids' play areas, though not huge, kept the little ones occupied for a while. The heated pool's water was a bit cool, which could be improved. Overall, it's a great resort for families with both elderly parents and young children, and I noticed a surprisingly high number of seniors among the guests! 😝
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Price per night from:AU$121
Posted on Apr 15, 2026
World wonders 探险者
Nestled in the heart of a picturesque landmark, this guesthouse offers stunning views of Pingjiang Road at night. There's a cat café right across the street, which is a lovely touch. The breakfast spread is generous, and you can even do your laundry for free. The staff are incredibly warm and welcoming, making this a fantastic choice for your stay.
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Price per night from:AU$89
Posted on Jan 21, 2026
Guest UserThe room had so much character, you could tell the owner put a lot of thought into every detail. The service was also incredibly attentive; the owner tried their best to accommodate all our requests. Highly recommend! And since it wasn't peak season, the room rate was quite reasonable too.
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Price per night from:AU$74
Posted on Jul 12, 2026
WoyougexiaohuluThe room was clean, tidy, spacious, and bright, with a large bed that comfortably accommodated two adults and two children. The hotel is located on Pingjiang Road, making it very convenient to visit museums and gardens. It's also very close to the subway station. Stepping out, you're right on a lively street, perfect for shopping and sightseeing. The hotel breakfast was also quite substantial. This hotel is definitely worth recommending.
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Price per night from:AU$61
Posted on Jun 20, 2026
Guest UserAn excellent experience! The location is superb, within walking distance to Tongli Ancient Town, making travel and sightseeing incredibly convenient. Our housekeeper, Xiao Wang, was warm, thoughtful, and provided attentive, detailed service, always ready to help with any request. The resort environment is elegant and tranquil, and the room was clean and comfortable. Overall, it offers fantastic value for money – a top choice for any trip!
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Price per night from:AU$108
Posted on May 18, 2026
John SoCame to Suzhou for Zhou Shen's concert. The hotel is in the city center, right next to Suzhou Museum and Humble Administrator's Garden, making it super convenient for getting around. There are lots of restaurants nearby and 24-hour supermarkets. Guests also get discounts on tickets to attractions. The room was clean, and the front desk staff were really friendly and helpful.
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Price per night from:AU$72
Posted on May 7, 2026
XingfubingCame to Suzhou for a concert during the May Day holiday and brought the kids and my parents along for a trip. The hotel is just a few steps from the subway station. You need to transfer to get to the Olympic Sports Center, but it's very convenient, only about three stops in total. The three-bedroom suite we booked this time was perfect for a large family like ours. It also has three bathrooms and a large double-door refrigerator. However, someone had put durian in the fridge before, and it smelled awful, making it unusable for us. I hope the hotel can do a better job with cleaning and deodorizing! There's an oven, microwave, and induction hob, but no pots or pans were provided. Does that mean they expect guests to cook or not? We didn't need to cook, but it just felt a bit confusing. There are restaurants and convenience stores right across from the hotel.
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Price per night from:AU$127
Posted on Jul 13, 2026
Guest UserAn absolutely exceptional hotel experience, made truly unforgettable by the extraordinary level of service and dedication of the staff.
From the moment we arrived, we were treated with genuine warmth, professionalism, and attention to every detail. The entire team went far beyond what anyone could reasonably expect from a hotel staff.
A very special mention must go to Kong Chengjie, whose help was simply extraordinary. I had accidentally dropped my phone into a river and had almost given up any hope of finding it. Kong Chengjie meticulously reconstructed all of our movements and the places we had visited, carefully working out where the phone might have been lost. Thanks to his incredible determination, patience, and attention to detail, he actually managed to recover my phone from the river.
This was far more than excellent customer service — it was an extraordinary act of dedication and genuine care that I will never forget.
I cannot recommend this hotel highly enough. The facilities and overall experience are excellent, but it is the people who truly make this place exceptional. My deepest thanks to the entire team, and especially to Kong Chengjie, for turning a potentially disastrous situation into an unforgettable example of outstanding hospitality.
Without hesitation, one of the best hotel experiences I have ever had. Highly recommended! Btw: I have extended my Booking for 4 days in this hotel!
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Price per night from:AU$104
Posted on Aug 2, 2026|Standard Room
Guest User
This guesthouse is nestled in a bustling commercial street, yet offers a unique sense of tranquility. The second floor is a pleasant surprise, situated right in the heart of the Pingjiang Road core business district. It allows guests to easily enjoy the fun of exploring, shopping, and taking photos nearby, while also being able to retreat to peace and quiet at any time. Choosing to stay here was definitely a wise decision. The guesthouse staff provided meticulous and thoughtful service, arranging the best possible room type for us. The hygiene was good, and all the soft and hardware facilities were well-equipped.
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Price per night from:AU$79
Posted on Apr 6, 2026|Happy Family Suite
cy6698This hotel is the closest one to Qionglong Mountain. It consists of several low-rise courtyards and a renovated 5-story old building. The overall environment is decent, and the hotel staff are very patient. The only drawback is that the facilities are a bit outdated.
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Price per night from:AU$44