5-Star Hotels in Hainan, China

This time the hotel wasn't very busy, so I didn't have to wait for my room. The front desk staff were incredibly friendly and helpful, especially asking about my check-in preferences. In the afternoon, when I was heading out, I even saw a big mascot in the lobby who interacted with me, which made my stay feel super nice. There were also little squirrels, super cute! This whole experience was fantastic, and I really appreciate such thoughtful service. The price wasn't high either, making it excellent value for money!

This hotel is located within the forest park scenic area, which is very convenient for sightseeing. They also offer a dedicated shuttle service. While dining out isn't very convenient, you can order takeout, and the front desk will arrange for a car to deliver it right to your room. We were traveling with seniors and children, and the hotel thoughtfully suggested that the Jijiandi room type had many steps. They proactively moved us to the Fenghuangtai, which has a spacious private pool. Each room type is situated in its own independent area on the mountain, requiring a ride to access. For our baby's birthday, the hotel decorated the bed and even provided a cake – a very thoughtful touch! We experienced a distinct musty smell near the headboard due to the rain that day, which is understandable. It's a completely different experience than staying by the sea and definitely worth trying!

I stayed here for three days this time. Every year for National Day, I choose Sanya to relax, but this time I decided to stay in Yalong Bay instead of Haitang Bay. I was pretty lazy and didn't explore much. The villa's privacy, which is the most important aspect, was good. Day 1: Arrived very late from Ningbo. Housekeeper Cici arranged for a photography light to illuminate the courtyard. Day 2: I had the 'do not disturb' button on in the bedroom at night, but then pressed 'please make up room' when I left, which caused a misunderstanding and no one came to clean. The team was very apologetic, came immediately to clean and replenish toiletries, and even gave us 8 bottles of water. I could feel their effort to provide good service, especially since prices surge during National Day, haha. Day 3: My flight back to Ningbo was in the evening, and they gave us a 2 PM late check-out, which was great! The 2 PM check-out gave us just enough time for a massage to fill the schedule. PS: I tried the complimentary floating afternoon tea and the evening 'tipsy' experience – both were decent. I didn't try the travel photography as I don't like taking pictures, haha. Overall, as someone who just wanted to relax, I was satisfied.

We planned two days in Haitang Bay during our Sanya trip. Initially, we booked a hotel-style apartment near Atlantis Waterpark, which had high online ratings. However, as soon as we checked in, we were shocked by how old and outdated the facilities were. We negotiated with the hotel, paid a 30% cancellation fee, and checked out. Afterward, we rebooked at the Wanda Realm Resort, and both my daughter and I were pleasantly surprised: 1. The facilities were incredibly new, and the hotel lobby was grand. 2. The service was excellent. 3. The location was superb; the beach was just a short walk away. 4. The hotel had a full range of recreational facilities. The pool water was very clean, and there was a foam party in the afternoon. In the evening, there were plenty of activities, including a lawn movie and a bonfire party. My child had an absolutely fantastic time, and both of us felt it was incredibly worthwhile. The hotel also has a Hainan Li Village restaurant, which has a beautiful ambiance, reasonable prices, and, most importantly, delicious food! I highly recommend this hotel! It’s the best one I've stayed at in Sanya~

Overall, I'm very satisfied! A big thank you to our butler, Hellen, for the thoughtful service. She always responded to messages immediately, solved problems promptly, and was incredibly accommodating. I was a bit worried after reading some reviews, but after experiencing it myself, while the hotel's hardware might show some age given how long it's been open, the service was truly excellent and lives up to the brand's reputation! The experience was fantastic! The breakfast offered a wide variety of food and was very plentiful. I've never seen a hotel serve breakfast until 11:30 AM, which was perfect for us late risers. It made for a wonderfully relaxed day. Thank you! The hotel's parking lot was also spacious with plenty of spots, making it ideal for those traveling by car. We truly enjoyed a relaxing vacation, and I would definitely choose this hotel again next time I'm in Sanya.

Five-star review The InterContinental Sanya Haitang Bay Resort was truly a spontaneous and delightful surprise! The hotel's environment is breathtakingly beautiful, facing the sea with blossoming flowers, exuding a romantic vacation vibe everywhere you look. The hotel service deserves immense praise! From the thoughtful arrangements for airport transfers, to the 24-hour on-call front desk, and the convenient luggage storage, every detail made us feel right at home. The family-friendly facilities here are also incredibly comprehensive, making traveling with kids completely stress-free. What surprised me the most was the hotel's location. Step outside and you're greeted by the stunning coastline of Haitang Bay. It offers both tranquility and super easy access to the Sanya Duty-Free Shopping Complex. I highly recommend it to anyone planning a vacation in Sanya; it's definitely worth countless revisits!

After looking at several hotels in Yalong Bay, I chose the Mangrove Tree Resort for its relatively good value for money. I had seen quite a few negative reviews on Xiaohongshu and other apps, but it seems every hotel has them, so I came prepared. As an older hotel, the room types and facilities are a bit dated, but I found it acceptable upon arrival. We arrived late, and the front desk upgraded our room. Overall, the experience was decent. There were plenty of loungers on the beach, and it was quite comfortable whether swimming in the sea or just relaxing in a chair and enjoying the view. Breakfast was unremarkable, despite seemingly having a wide variety. The Thai restaurant that's often recommended online isn't really worth it, but if you can't find anything else good, you might give it a try. The staff were very good and always tried their best to resolve any issues. Also, there are indeed a lot of Russians here. I especially loved the little elephant made from towels on the bed. 🥰

Overall, I had a really enjoyable stay at this hotel. It’s worth noting that the hotel caters primarily to Russian tourists, so much of the signage, tours and information are aimed at Russian guests. As an English speaker, this sometimes made things a little more difficult, but it didn’t stop me from enjoying my holiday. When I arrived, I had a couple of issues with my room. The hot tub took over an hour to fill, and the water wouldn’t stay warm while it was running, so I wasn’t really able to enjoy it. The charging ports in the room also weren’t working, although the hotel kindly provided me with an adapter, which solved that problem. Unfortunately, the hot tub issue was never resolved. The breakfast was very good, with a nice variety of food each morning. The swimming pool was also lovely—warm, clean and a great place to relax. My biggest concern was the fish spa. I initially thought seeing a dead fish was just a one-off, but I noticed dead fish in the spa every day during my stay. That made me question how well the spa was being maintained, and I hope the hotel looks into this. The staff were always kind, polite and helpful, and despite the few issues, I had a lovely stay overall. With a little more attention to maintenance, particularly in the fish spa and the hot tub, this hotel would be even better.

The hotel was very comfortable, clean, and well maintained. We really enjoyed our stay and were very satisfied with the service. It was a great experience for our family. A special thanks to Kat, the English-speaking staff member. This staff was incredibly kind and helpful and took care of everything we needed. Her(His) warm and thoughtful service made our stay even better.

After reading many reviews, I chose this hotel, and my overall experience was excellent. The front desk staff, other employees, and the concierge were all warm, thoughtful, and incredibly responsive to every request. The hotel is clean and tidy, the bedding is comfortable, and the breakfast spread is rich. It's also convenient to order food delivery. The front desk gave me a high-floor room with a fantastic view; I could see the sea right from the window. On a clear day, I could even catch a stunning sunset from the balcony. Evening strolls by the sea were lovely, with the sea breeze and the sound of the waves being very therapeutic. For my vacation next year, I'll definitely be back to this hotel to relax by the sea.