Sanya Beach Hotels

I've stayed at several InterContinental hotels in recent years, so let's start with what I liked about this one: the rooms are spacious, the balconies are large, and the facilities are well-maintained. All the staff I encountered, including the front desk, restaurant servers, bellhops, executive lounge personnel, and even the cleaning staff, were very warm and polite. The breakfast buffet was also quite good, with prompt plate clearing and food replenishment. I'll definitely stay here again and recommend it to friends. Now, for some areas I think could be improved: As an InterContinental hotel, I find it unacceptable to use melamine bowls in the buffet restaurant. If it were a Holiday Inn, one of your sister brands, I could understand, but you're an InterContinental. Secondly, there's a distinct odor at the entrance to the kids' club. This is something you should learn from a certain hotel in Haitang Bay (like Haitang Bay Shangri-La). Your management team can go and take a breath there to understand. Another issue, which isn't unique to InterContinental but applies to many hotels in Haitang Bay, is having too many interns. While it's normal to have interns, their proportion shouldn't be excessive. As I mentioned before, you're an InterContinental, not a Hilton or a Sheraton. One more thing I hope the hotel considers is encouraging guests to give honest feedback based on their true feelings, rather than implicitly or explicitly guiding them to review the hotel's service in a certain way. It's 2026, and we're in a digital age; mindsets need to change. This is for the hotel management. Don't you know that nowadays, overly high scores are often met with skepticism? People tend to trust ratings between 4.6 and 4.8. Please stop using these inflated scores to evaluate your staff. Finally, I hope the executive lounge's offerings can be further enriched. It should feel like a proper meal, not just an afterthought.

For the same price point, I still recommend Banyan Tree~ Although it opened earlier than other hotels, it wins out by being quiet and free from the noise of those marketing family-friendly hotels. The breakfast running until 12 PM is fantastic, perfect for late risers, and the restaurant is very orderly. While some online reviews mention a limited selection of food, there's no constant turning over of dishes by people, and my child never experienced any stomach discomfort during our nearly week-long stay~ Staff in public areas always greet you, and service response is very prompt~ One evening, we couldn't open the main entrance (likely improperly locked by the turndown service staff). It was already 10:15 PM, and the maintenance staff, seeing us waiting for over 10 minutes with my young child urging to go back to the room to sleep, suggested climbing over the wall to open the door from the inside so we could get back to our room. (The wall had dangerous-looking spikes to prevent climbing). Outside food deliveries are brought to your door by a butler and are quite fast~ The hotel's public beach isn't large, but its waters have a breakwater, so the waves here are much smaller than in other bays. At low tide, you can even pick up small shells and catch small crabs (remember to wear protective gear. A reminder that the area of the hotel beach is a coral protection zone with live coral, so do not go into the water with exposed legs to avoid cuts, and do not step on or turn over corals! Please release any live creatures back into the sea). The sand closer to the water is fine, but further out, there are many mixed broken shells, so children must wear flip-flops or sandals, and socks would make it less uncomfortable. The hotel offers many activities to keep children entertained: aromatherapy candles, coconut shell painting, stringing shell bells, planting coconut seedlings, football, beach volleyball, coffee grounds sand art, painted fans, twisted sticks, and recycled paper bookmarks (daily schedules vary). Some are chargeable~ Since each room has its own pool, we didn't use the public pool. We also rarely saw other guests in the public areas. Mosquito repellent was provided in the room, and we always took mosquito precautions before going out, so we weren't bitten by mosquitoes or other insects throughout our stay~ The greenery in the park is maintained daily by staff. Besides encountering various sizes of snails at night and frogs croaking loudly around the pool (which scurried away frantically when seen), we didn't encounter any scary animals. Finally, when we left, I took a bag of items made by my child in the park~ and shells picked from the beach~ They kept insisting they want to come again next time!

Opting for the Grand Hyatt Sanya Haitang Bay for our vacation in Sanya was a fantastic choice! The two-day stay completely boosted our happiness levels; it was comfortable and relaxing throughout. I especially want to commend our personal butler, Diana, whose professional and warm service genuinely changed my perception of hotel service. Even before our arrival, Diana proactively reached out via WeChat. She meticulously confirmed our arrival time and travel needs, patiently explaining all the hotel benefits and offering tips for exploring the resort. Upon check-in, she learned we were on a family vacation and thoughtfully upgraded our room for free. Opening the door to our room was a pleasant surprise – it was spacious and tidy, the bedding was soft and skin-friendly, and the toiletries were complete, showing attention to detail everywhere. Diana was always enthusiastic and appropriate in her interactions, and her responses to messages were consistently prompt and reliable. Whether we needed extra room amenities, wanted to reserve a pool spot, or sought directions to nearby duty-free shops and food streets, she provided clear and organized solutions with impeccable professionalism. Any small requests during our stay were promptly and properly handled. She struck the perfect balance, never being overly intrusive yet always appearing precisely when needed. Beyond the service, the hotel's overall ambiance and facilities were outstanding. The grounds are surrounded by lush coconut groves and greenery, offering a relaxed island vibe with picturesque views at every turn. The three partitioned swimming pools were comfortably heated, with clearly designated adult quiet zones and children's play areas. A short stroll leads to the private beach, where watching the sunset with the sea breeze was incredibly therapeutic. The breakfast spread was rich and diverse, featuring Hainanese specialty noodles, Western pastries, and fresh fruit beverages, all delicious. The hotel also has direct access to the 68 Global Food Street, making dining and shopping very convenient. In our free time, we could also enjoy craft activities at the Kids' Club, making for a wonderfully lazy and comfortable vacation pace. The only minor regret of this trip was that we left too early on our departure day and couldn't say goodbye to Diana in person. Afterward, she specifically messaged us, her tone reflecting a slight apology, explaining in detail why she couldn't see us off. This gentle and sincere gesture beautifully smoothed over that small imperfection, and she even sent us travel blessings. Her thoughtful approach made us feel incredibly warm. A comfortable vacation is half due to the scenery and environment, and half due to the attentive service. Many thanks to Diana for her meticulous and thoughtful care throughout our stay. The Grand Hyatt Sanya Haitang Bay truly lives up to its reputation as a top choice for a Haitang Bay vacation. We will definitely choose to stay here again on our next trip to Sanya, and we'll certainly be looking for Diana!

There's a special reason why I chose this hotel again. Ten years ago, I stumbled upon it and ended up vacationing here for two consecutive years. After a decade-long absence, I finally got the chance to return this year, and I'm so glad I did. I booked a two-day, three-night stay, and the entire experience was absolutely delightful. First off, the complimentary breakfast buffet is fantastic. The variety is excellent and everything is fresh, from bread, rice, and congee to tropical fruits. Plus, you get to enjoy your meal with a beautiful ocean view and a refreshing sea breeze – it's incredibly relaxing. Then there are the multiple outdoor swimming pools: the water is crystal clear, and the depth is well-divided, making it perfect for both adults to swim and relax and children to play. In the evenings, they even host an outdoor BBQ feast. What truly stands out is the exclusive beach. The hotel is right on the beachfront, and the sand is fine and soft. It’s wonderfully uncrowded, allowing you to escape the usual tourist hustle. You can simply enjoy the ocean, take photos, or go for a swim, all with dedicated lifeguards ensuring your safety. Furthermore, the hotel grounds are lush with tropical greenery, featuring all sorts of exotic plants and flowers, perfect for leisurely strolls. The rooms are clean and tidy, and the staff are courteous and attentive, making you feel completely immersed in the vacation spirit. It's definitely worth recommending. I'll be working hard to save up so I can come back to the Sheraton Sanya next year!

Five out of five stars, highly recommended! This well-established five-star hotel in Sanya Bay offers incredible value for money. It's super close to the airport, just a ten-minute taxi ride away. The hotel has a private underground passage directly to Coconut Dream Corridor Beach, so you don't have to cross any roads, which is really reassuring. There's a huge garden and several swimming pools, plus excellent facilities for kids. The rooms are spacious and clean, and the breakfast spread is extensive. The staff are warm and enthusiastic, making our family vacation incredibly comfortable. The complimentary travel photography service was excellent and produced some fantastic shots. We are very satisfied and will definitely choose this hotel again next time we visit Sanya!

This was my first time in Sanya, and while I initially wanted to stay at Atlantis, the price was too high. So, I settled for the Sheraton, cautiously optimistic. We arrived in the evening, and after dinner, it was already past 10 PM. The kids were exhausted, so we let them rest. The next morning, I woke up, sat on the balcony, poured myself a hot cup of tea, and enjoyed the Sanya breeze – salty, cool, and soft like coconut, incredibly comfortable. In front of me were swimming pools of all shapes and sizes. The kids were bouncing with excitement! 'Yes,' we confirmed, 'today we're staying at the hotel to play.' No Atlantis Waterpark, no beach (even though it's right there), but the pools kept them completely captivated. It was a perfect, albeit exhausting, day. They have pools suitable for all ages, truly comprehensive, and you can even rent inner tubes and other equipment for free. The hotel also has an indoor playground that the kids will absolutely love. Plus, the hotel organizes nearly ten different children's activities at various times throughout the day, which are perfect for little ones to enjoy. I'm really happy with this choice; it's definitely a great place for a family vacation with kids.

Yalong Bay Mangrove Tree Resort is probably one of the hotels with the best service in Sanya. This trip, it rained in Sanya, which initially made me a bit emotional. Luckily, we had our beautiful and kind butler, Coral, who provided thoughtful and attentive service throughout – a huge thank you to her! The sea in the Mangrove Tree area seems to have smaller waves, making it relatively safer. Even with a light drizzle, it didn't stop us from swimming in the ocean, which is exactly why we came to Sanya. We spent a whole afternoon playing yesterday and didn't get too sunburnt, it was excellent! The hotel breakfast had a great variety, and the fruits were plentiful and fresh, which I was very satisfied with! We've already moved to our second hotel now, and it's day one of missing Coral…

The hotel building is supposedly the newest wing of the old BAO Hotel across the street where those staying in the Shanghai Huating Boutique must go for breakfast. We waited 25 minutes to check as there was one desk agent serving one customer although after 2pm. The other staff agent appeared after 3pm. We were required to pay a refundable 500 RMB deposit and after checking into our room, God only knows what anyone would take from the room that was worth 500 RMB. Old not ironed bed linen, rusted garbage can, rusted balcony sink, old clean bathroom towel, old kitchen appliances which only the refrigerator was plugged in to work. The room condition (walls, floors, tiles, fixtures, etc) of the 8 years old hotel that opened in 2018 is far worse than it should be unless they used old materials to build. The option to PAY MORE for an “ocean view” is not worth it. After complaining that my room had a “pool view” AND I didn’t get the “ocean view” room I had PREPAID for, I was told I could change to another room that had an ocean view the NEXT DAY (because all of the 2 twin bedrooms with “ocean view” were already occupied for the day. But after I was shown the only room that had a view of the unsightly harbor/ocean which came with an old hard king size mattress and in worse condition than my 2 twin beds room, I decided not to move to another room BECAUSE after viewing the other available rooms where guests had checked out, there were none any better to justify packing up and moving to another old room. I contacted Trip.com, but because the cancellation period for THIS hotel expired the day before arrival, thus not allowing a chance to view the room before accepting the room at checkin. This is a red flag 🚩 as a hotel with pride & confidence in its products & service would allow the cancellation to extend to AT LEAST to 2-4pm on the planned checkin date especially at a famous beach resort (DaDongHai) during the 15 days long Chinese New Year’s holiday. So, no chance to change hotels UNLESS I was willing to forfeit $487.47. Also, I should mention the ants that appeared on the kitchenette counter EVEN THOUGH THERE WAS NO FOOD on the counter, only my coffee cup that I washed and left on the counter to dry. THE ONLY GOOD THING ABOUT MY STAY AT THIS “DESPERATELY NEED OF A PROPER RENOVATION” HOTEL IS THE ONE MORNING FEMALE DESK AGENT THAT ASSISTED ME A COUPLE OF TIMES IN THE MORNING AND A HOUSEKEEPING LADY SO, I GAVE BOTH A GOOD LUCK RED ENVELOPE 🧧 AS IT WAS THE CHINESE NEW YEAR HOLIDAY. If I go back to Da Dong Hai, I will DEFINITELY LOOK for a better hotel for my usually desired 5-10 days Sun & Beach vacation.

First, the pros: The hotel is very close to the sea; you can walk out from the ground floor and be on the beach in a few dozen meters. Since it's at the very end, the beach is quite clean. The rooms are also clean, and the housekeeping staff are all very friendly. There's a pharmacy and a small convenience store right in the hotel lobby, which is quite convenient for buying medicine and other necessities. The concierge service was also excellent, actively helping with luggage upon arrival and departure. There's even a ** (food delivery) locker at the lobby entrance, which makes ordering takeout very convenient. Now, the cons: The front desk service was terrible. The room they initially assigned us could only be used for showering while standing in the bathtub. Since one of my companions had difficulty with their leg, I asked for a different room. The front desk staff immediately told me the hotel was fully booked and there were no other rooms available. I had no choice but to contact Ctrip, and they quickly arranged a room change for us. When checking out, I requested a late check-out because my child needed an afternoon nap. Again, the front desk told me the hotel was fully booked and we could only stay until 12:30 PM. However, before calling, I had already checked the booking page, and our room type was still available for sale that day, so it wasn't fully booked. Oh well, we checked out on time. Breakfast: The variety was extremely limited, and most of the options seemed more suitable for Russians. I stayed for three days, and as a woman with a small appetite, I never felt full. In the evening, there's also a self-service BBQ on the ground floor for 98 yuan per person. I wouldn't recommend making a special trip to Bohou Village Night Market; it's just a short road, a few dozen meters long, entirely filled with BBQ stalls. If you plan to book this hotel, I suggest getting a full sea-view room directly. The full sea-view rooms seem to have been renovated, and the facilities look newer. Also, a word of advice: do not book through **. I saw others who booked through **, and when issues arose, the hotel and ** just passed the buck, leaving the customer to suffer. This trip was long with many uncertainties, and I deeply experienced Ctrip's problem-solving capabilities. They truly are the king of the tourism industry; kudos to Ctrip! 👍

Sanya Haitang Bay Wanda Realm was an absolute gem! The location is incredible, right next to the duty-free shop. After a shopping spree, it was just a few steps back to the hotel, making getting around incredibly convenient. The hotel grounds are massive, with coconut groves and ocean views everywhere you look – every photo is Instagram-worthy. Ella provided such thoughtful service, always there for any little thing we needed, taking care of everything down to the last detail. All I had to do was eat, drink, play, and relax [heart emoji]. I didn't have to worry about a thing, the experience was top-notch. I'll definitely be staying here again next time I'm in Sanya! [rose emoji]