Shenzhen Hotels with Rooftop Pools

"The hotel is fine and the staff were generally lovely. The room was clean. The restaurant on the second floor and the pool area could be cleaner. The chairs and the tables in the restaurant can be cleaner. The sushi is not really sushi it's a gelatin blend of something."

"Great location, walking distance to Huaqiangbei Electronics world - perfect to anyone who is visiting Shenzhen for the cyberpunk vibes. Hotel is fantastic with friendly service and amazing rooftop swimming pool and sauna. As well it offers delicious breakfast. We definitely would like to return:)"

"Excellent value, fantastic service, and a great location! I had a very pleasant stay at the Sentosa Taoyuan Hotel. This hotel is a hidden gem – it feels like a luxury boutique property but at a very reasonable price. The value for money is outstanding. The service truly made the difference. The staff were incredibly friendly and helpful throughout my stay. A special shout-out to the young lady at the front desk who checked me in; she kindly gave me a free upgrade to the ”Elegant Suite.” The suite was spacious and comfortable, complete with a kitchen and a very functional desk that made working remotely a breeze. She also went out of her way to help me print an important document, which I really appreciated. The Wi-Fi was fast and stable, perfect for video calls. The location is another big plus – it's close to Shenzhen University, Taoyuan metro station, and the Bank of China. There are also plenty of great dining options nearby, including authentic Chinese restaurants and even a Burger King for a rare Western treat. I will definitely choose this hotel again on my next trip to Shenzhen. Highly recommended! -- 性价比超高，服务贴心，位置便利！ 我在深圳聖淘沙酒店（南山桃園店）的入住体验非常愉快。这家酒店可以说是闹市中的宝藏——整体感觉像一家豪华精品酒店，但价格却非常合理，性价比真的很高。 最让我印象深刻的是服务。所有员工都非常友善和乐于助人。特别要感谢为我办理入住的那位前台小姐姐，她非常Nice，免费为我升级到了“雅致套房”。套房空间宽敞舒适，不仅配有厨房，还有一张很实用的办公桌，非常适合远程办公。她还非常热心地帮我打印了一份重要文件，真的非常感谢。 酒店的Wi-Fi速度很快也很稳定，用来开视频会议完全没有问题。地理位置也是一大优势，靠近深圳大学、桃园地铁站和中国银行。周边美食选择非常多，有很多地道的中餐厅，居然还有一家汉堡王，偶尔想吃西餐也很方便。 下次来深圳，我肯定还会选择住在这里！强烈推荐。"

"This older hotel is very close to the Grand Theatre station. It's also really convenient for Huaqiangbei and MixC. The hotel feels well-maintained despite its age, and the rooms even have bathtubs and don't feel dated. It's in a quiet residential area, so it's peaceful. The breakfast offers a decent variety, nothing spectacular but perfectly fine. I even kept my room card as a souvenir. The young lady at the front desk was very kind."

"This is an old five-star hotel. Overall, I'd give my stay a 7 out of 10. Let's start with the pros: The location is incredibly convenient, right across from Window of the World and with a mall downstairs, perfect for entertaining kids. The breakfast buffet wasn't anything special, but it covered all the basics you'd expect from a five-star hotel. However, the jianbing guozi (savory Chinese crepe) station seemed to be unstaffed before 8 AM. Now for the cons, and there are quite a few: 1. I called twice to request an early check-in, and the front desk staff sounded like an AI chatbot, giving me nothing but canned responses. Is it really that hard to just say 'yes' or 'no'? Their repetitive, unhelpful answers only made me more frustrated. 2. The parking garage only has mechanical spots, which are a real pain to use. 3. There's a severe lack of accessibility. There are three sets of stairs from the underground parking lot to the elevator lobby, completely disregarding the needs of guests with strollers, wheelchairs, or large luggage. On top of that, the exit of the elevator lobby on the first floor was blocked by tables from the self-service restaurant, which was a very poor experience."

"Our whole family came from Hong Kong to celebrate our child's birthday. We pre-ordered a cake online and had it delivered to the hotel. We informed the concierge beforehand, and they were incredibly thoughtful, helping us receive it and carefully placing it in the fridge to keep it fresh, saving us a lot of hassle. The family room we booked exceeded our expectations; it was fully decorated with charming cartoon themes and even had a small tent, which our child excitedly played with the moment we walked in. The hotel lobby has claw machines, perfect for keeping the kids entertained. The concierge also proactively gave us detailed recommendations for kid-friendly attractions nearby. The room itself was spacious and bright with a great view from the window. The interior decoration was cozy and soothing. There was a variety of pillows on the bed, including neck support pillows and soft pillows, ensuring a very restful sleep after our long journey. The staff were all very kind and attentive, from helping store our cake to offering comprehensive advice on local activities. The room was clean and tidy, and the facilities were excellent. Overall, our birthday trip was very relaxing and comfortable."

"I booked a club-level deluxe room, and it was spacious and beautiful. The view from the window was absolutely stunning. Downstairs is MixC City, which makes shopping incredibly convenient, and there are plenty of other places to explore nearby. The decor and furnishings are pretty standard for a high-end hotel, and the service was warm and attentive; they addressed any needs promptly. The only minor issue was that dinner and breakfast times during peak hours required a bit of a wait, but that's understandable during a holiday. The lounge offered a wide variety of drinks, all of which tasted great."

"An absolutely wonderful experience! I've stayed here many times, and I always love the service. They're so generous with water bottles – they replenish them as fast as I drink them! The main thing is, I wanted something light to eat late at night, and they had exactly what I needed: millet porridge, meat porridge, steamed buns, pastries, 6 different side dishes, and delicious fruit. The fruit was clearly hand-picked; the oranges and cantaloupe were both incredibly sweet and fresh. More importantly, my husband got sick with a cold during our stay. It was past midnight, and as a foreigner, I had no idea where to find a clinic. The front desk was incredibly thoughtful and provided me with a thermometer and a fever patch. However, his high fever was stubborn. So, I asked the front desk to help me get some medicine, and it was delivered to my room in less than 15 minutes! After taking the medicine and resting, he was completely recovered by the next day. I'm so grateful for the attentive front desk staff who helped me buy the medicine. I even went online to research which brand of fever medicine was definitely available in Shenzhen, and the front desk was so efficient in getting it. Thank you to all the staff; you guys are truly amazing! 🥰🥰"

"Clean and big room. Amazing hotel choice for staying in Shenzhen. Swimming pool is wonderful. Gym is great and they offered guests free group classes before 19 o’clock. The staff is top. 小宇 from the reception is super friendly and helpful to solve my delivery. I would stay here again when visiting Shenzhen."